DoNews February 14 news (Yang Yang) a few days ago, some consumers complained on the black cat complaint platform that Geely Geometry Automobile was delayed and did not deliver, and even until the model stopped receiving orders, it still did not see its own vehicle delivered, suspected of non-compliance with the contract and hunger marketing.
The first consumer said that the contract signed on October 19, 2021, to today's February 9th has not yet a specific pick-up time, the beginning of the commitment of 60 days to pick up the car, has been faster than 2 months, almost 4 months 4S store does not have any attitude, I now want to refund and liquidated damages to me.
The second consumer said that on August 30, 2021, it paid a deposit of 1,000 yuan through the geometry official app and offline 4s store Weihai Xiangrui Automobile Sales Service Co., Ltd. paid a deposit of 10,000 yuan to order the geometric apro600 cubic version, and now it has been 6 months, the car purchase contract stipulates that the car will be picked up in December and enjoy the preferential policies at that time, but the manufacturer has not given the car, and the right to buy a car for 22 years has been modified, and the discount is less than 10,000 yuan. Customer service said that the cubic version of the model in September 2021 stopped receiving orders, but I ordered the car in August, customer service is feedback to the manufacturer every time, and then there is no news. Are geometric car companies making consumers wait aimlessly without corresponding supervision? Is your customer service just a decoration? Is customer service a window of communication between you and consumers? Is the recording problem over? Doesn't solve it? Prevarication ignores consumers and does not solve the problem.
![The official drawing of the new SUV named Geometry E Geely Geometry was released[fig]](data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACwAAAAAAQABAAACAkQBADs=)