Look at the news knows reporter: Wu Haoliang
2022-02-10 18:17
Recently, Mr. Liu, the owner of Greenland Xiangyi Community, reflected that his house was delivered in January 2018, and the floor around the balcony and bathroom has changed color and deformed half a year later, and the paint on the ceiling and wall has also fallen off. After Mr. Liu reported to the developer, the other party also sent someone to repair it several times, but the problem was never completely solved. Reflect it to the developer, and the other party simply ignores it.
Look at the news The Knows reporter saw at Mr. Liu's home that the paint on the ceiling and walls fell off in many places. Mr. Liu said that when buying a house, the developer claimed that the decoration fee per square meter was 2,000 yuan, but only half a year after the delivery of the house in January 2018, the floor near the balcony and bathroom had been blackened and deformed, and the paint on the ceiling and wall had also begun to fall off. When the developer came to the door for repairs, he found that there were no small problems in the quality of the house and decoration.
After that, the developer came to the door to replace the wooden floor and re-did the waterproofing of the bathroom, but the problem of water leakage was not completely solved. Paint is also a symptom but not a cure, here to make up for that and then dropped.
The complainant, Mr. Liu, complained bitterly that after repairing it, it has been bad and has been leaking, the floor has been repaired three times, and the wall has been repaired twice. After that, I reflected it to the developer, and the other party did not hear back.
Look at the news Knows reporter first contacted the residential property, the relevant person in charge said that this problem, they can only register and report, and finally have to let the developer deal with it. So, look at the news Knows reporter contacted the developer, Shanghai Greenland Group, customer service staff said that Mr. Liu's home bathroom waterproof problem, because it is still within the warranty period, they will send someone to deal with it.
Wu Ying, a customer service staff of the second department of the greenfield real estate business, explained that in fact, the problem of the bathroom existed, it was repaired at the time, and some water leakage experiments were also done, and there may be some repetition in the process of daily use, and this time it will arrange people to do a more thorough investigation.
The customer service staff also said that the paint falling off is not because there is no mesh cloth, because in addition to the ceiling, the walls around Mr. Liu's home are actually mesh cloth. Although this problem has passed the warranty period, considering that the Greenland Xiangyi Community has not yet established an industry committee, they will still help Mr. Liu deal with it.
(Look at the news Knows reporter: Wu Haoliang Intern Editor: Ni Junyi)