During the Spring Festival holiday, movie lovers Yeast Jun reviewed many classic theft movies, such as "Stealing the Sky for aNother Day", "The Thief in the City", "Crazy Stone", "Two Big Smoking Guns"...
This leads to the fact that after going to work, the yeast jun is still thinking: Why are the stupid thieves in the movie all left and right, and the thieves can be counted as exhaustive and dashing?
In fact, the essential difference is whether it is a team or a gang that completes the task.
What is a team? That is, there is a division of labor in the profession, there is a plan for the work, there is a control of risks, there is mutual care, and the leader has no distractions, can take responsibility and has a long-term vision.
What is a gang? It is the lack of leadership, the lack of decision-making, the fact that everyone takes care of themselves or has no time to take care of others, the good practices that are not carried forward, and the bad habits that become the time bomb that destroys the mission, and finally leads to the effect of one plus one less than one.
The essence and the most important thing in the essence is that the excellent habits and cultural atmosphere of a team are inherited, which can be established through the words and deeds of the leader, and can be continued through the subtle practice of ordinary members.
Many classic theft movies, especially the enduring series, are a model of team heritage. For example, the female thief team in "The Beauty plan of the Eight Arhats" absorbs and adapts the classic teamwork model in "Eleven Arhats". For example, in "Stealing the Sky for a Day", the male protagonist inherited the master's leadership ability and concept, and finally led everyone to successfully take revenge.
In enterprise management, we often encounter the pain points that the valuable experience of old employees cannot be retained, and new employees have to start from scratch. This is how your organization lacks a legacy of experience.
The lack of heritage is not only a waste of experience, but for the vast majority of managers, it is also the dilemma of not being able to transform a scattered gang into an efficient and united team.
Today we will talk about how to do a good job in the team to pass on the experience and values.
What is the most important thing about a team?
In 1918, a group of masked robbers stormed a Bank in the United States, and it took only 5 minutes to control staff, hijack bank managers, and loot cash. By the time the police arrived at the bank, the robbers had been out of the scene for more than 10 minutes.
This was the first planned, disciplined gang robbery in American history, and from that year on, the bank robbery in the United States was divided into two epochal factions: classical and modern.
Leading the bank robbery was hermann Ram, the inventor of modern banking technology. The division of labor, stepping points, planning, rehearsals, equipment and backup program design of modern banking technology, a complete system is also named "Ram technology".
The reason why Ram is jokingly called the "Great Sage and Most Holy Ancestor" in the bank robbery circle by netizens is not only because he applies military action skills to robbery, but also because his set of methods is clear, highly standardized, and operable, which is not only suitable for implementation, but also helps team members to pass on this set of organizational experience from generation to generation.
Organizational experience, which is extremely valuable in any team or business, is something that an organization should spend the most time and time to organize and preserve.
For example, in one factory, imported machinery and equipment were broken, and the on-site repairmen and external experts were helpless. The boss could only ask an old engineer for help. The old engineer came and studied it carefully for a long time, then drew a circle on the mechanical drawing and told everyone: "The coil here is reduced by 16 circles." ”
After repairing according to the old engineer's method, the machine really worked normally. At this time, the old engineer issued a bill with a maintenance fee of 100,000 yuan.
The factory owner's expression instantly changed from relief to embarrassment: "Draw a circle, how can it be worth 100,000?" ”
How did the old engineer answer? He said that drawing a circle is only worth a dollar, but understanding the principles of complex machinery that he has never seen before, knowing where to draw circles, how to operate specifically, the professional experience, thinking ability and long-term exercise of the keen sense required to do these things, and the self-confidence that believes that he can repair completely unfamiliar machines, is worth 99999.
Ren Zhengfei said that Huawei's biggest waste is the waste of experience. An excellent enterprise that has experienced hundreds of battles still has the pain points of inheritance, not to mention our ordinary team and corporate organization.
What is the most valuable? experience!
Every excellent enterprise, every enterprise that has explored a survival strategy from a difficult situation, has accumulated excellent experience in many specific fields and specific eras.
But the most common scenario in the vast majority of businesses is:
Old employees leave or transfer jobs, all experience is taken away, and new employees who take over have to start again;
The team experience is not reviewed and sorted out in time, the new members must start from 0, and the good experience is not precipitated and promoted;
The experience of the department is not summarized and precipitated, and everyone grows barbarically by relying on past experience, affecting the efficiency and innovation of the department;
The pain points in the work appear repeatedly, and they are not sorted out and summarized, causing different people to fall into the same pit repeatedly...
The real estate agency manager Fang Xiangjin in the TV series "An Jia".
Fang Xiangjin can always quickly identify customer needs, help customers sort out the hidden needs that they have not thought about and are not aware of, and then quickly match the listing. This not only improves the customer's transaction speed, but also greatly improves the user experience, maintains valuable customer resources, and also creates a brand for the company.
Because such employees are valuable, organizations cannot afford to waste their experience. Therefore, we should design a system that not only allows other employees to learn good methods and experiences, but also allows excellent employees to further grow and exercise by imparting experience and helping everyone to progress, and improve their management ability and leadership.
With such a methodology, it can also be used in situations where we ask others questions in our daily lives, or to improve the communication method when teaching others to master skills. Even the decisions we make in our lives can be extracted from experience to find ways to improve the efficiency of decision-making.