Recently, many car owners on the Internet broke the news that WM manufacturers borrowed to inspect vehicles, gave away the "name" of 200 yuan Jingdong card, and secretly "locked the electricity" on the owner's vehicle, which greatly reduced the vehicle endurance of the owner and affected the use experience.
After this matter was exposed by the media, WM Motors did not take the initiative to respond, and continued to evade, the attitude was arrogant and arbitrary, causing the anger of car owners, and 173 car owners have jointly sent a lawyer letter to WM Motor Manufacturers to defend their rights.
There are also car owners introduced, about the "lock electricity" matter, last May WM car has been secretly carried out, but in December last year, after WM car staged "four consecutive burns", WM car immediately engaged in a "New Year's Day discount" activity, said that it is free maintenance, and also sent out gift cards.
After the "maintenance", many owners found that their vehicle endurance was seriously reduced, the endurance of weima cars itself was relatively virtual, and after the "lock electricity" it dropped by 50 to 60 kilometers, the 400 kilometers of vehicles he bought could only drive 180 kilometers some time ago.
In addition, car owners questioned WM Motors for remotely changing or deleting user car data without the user's consent.
The owner's information shows that after the upgrade, the car machine limits the maximum voltage of the single battery, resulting in the battery cannot be fully charged, which is the so-called "locking power."
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In this regard, the customer service of WM Motor said that when the OTA upgrade is carried out, they will push it, and the owner will only upgrade after agreeing.
And for many customers to complain about the "lock electricity", they as customer service, did not receive feedback on the lock of electricity, while about the owner of the feedback on the spontaneous combustion problem, they did not receive similar statements from the manufacturer.
Previously, 173 car owners jointly sent a lawyer's letter to WM Motor to defend their rights, demanding that WM Motor admit the fact of "locking the electricity" and apologize to the owner; the owners of the rights protection were docked one by one, providing models that matched the advertised endurance, and clarifying compensation, compensation and service solutions;
However, WM Motors has been evasive in this regard, and has not given public and clear handling methods and opinions.
Earlier, in October last year, WM EX5 staged "four consecutive burns", almost contracting all the topics of spontaneous combustion of domestic new energy vehicles.
On the evening of October 27, a WM EX5 at the Beijing North Fourth Ring Mechanics Institute spontaneously combusted and exploded.
Since October 5, two Weima EX5 taxis in Shaowu City, Fujian Province, have staged "Two Consecutive Burns". The local transportation authority also urgently suspended the operation of the WM EX5 taxi.
In December, continuing the "hot burning" situation in October, on December 20, a WM EX5 in Zhengzhou spontaneously ignited in a charging station;
Two days later, on December 22, on Conch 1st Road, Jiyang District, Sanya City, Hainan Province, a WM EX5 caught fire in the middle of the road, and the rear of the vehicle was destroyed by fire;
A day later, on December 23, a WM EX5 parked on gangfeng Road in Haikou City, Hainan Province, caught fire, and the entire vehicle was burned and scrapped.
For the above three accidents, WM Motors officials also did not give a clear response, and this time the "lock power" rights protection, to all car owners to keep silent. In the future, we will also keep an eye on it.