It took half a year to replace the password lock at home, and the repair was not solved many times

Two days ago, Ms. Liang, who lives in Building 13, Liutang Community, Huaiyin District, called the 12345 citizen service hotline to reflect that there was a problem with her family's password lock, and after repairing many times, some functions still could not be used normally, and because of this matter, it caused inconvenience to the normal life of her and her family. So, what is the specific situation? Let's take a look!

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Aunt Liang said that the lock change was originally for her and her wife to enter and exit the gate conveniently, but it took more than half a year to have a problem.

Subsequently, Uncle Guo used the access control card and the door key to demonstrate the problems of this password lock to the supervising reporter.

After the problem with the password lock, why didn't Aunt Liang and Uncle Guo find a manufacturer or dealer, but go to the lock to repair it? So, what are the demands of Aunt Liang and Uncle Guo now?

It is understood that the sales store has stopped working, but the manufacturer of the password lock that Ms. Liang bought is still there, so what solution does the other party have for this matter? Let's move on.

Aunt Liang told the supervision reporter that although the sales store was no longer dry and the person in charge's phone was not answered, she still left another staff member's phone number at that time, and then the supervision reporter called the staff

After learning of such a situation, the supervising reporter had to find the customer service phone number of Gian Company on the Internet, but it was impossible to call it

In desperation, the supervising reporter found the phone number of the seller of the Ge'an building intercom system on the Internet and called it.

After getting the phone number of the password lock seller, the supervising reporter immediately dialed the number.

Subsequently, after the supervising reporter and the other party determined the general maintenance time, and informed Aunt Liang of the seller's phone, for this matter, our column will continue to pay attention.

Jinan Life Channel all-media supervision reporters Wang Wenjun and Feng Feng reported