There is speed in doing things, there is a temperature in service, and the government affairs services in our district run out of convenience and benefit enterprises "acceleration"

Source: Inner Mongolia Daily

Inner Mongolia News Network News (Inner Mongolia Daily News Rong Media Reporter Pan Jia An Yindong) What can be done in 10 minutes? The reporter personally experienced that in the government service hall of the Inner Mongolia Autonomous Region, a medical insurance card was re-issued in 10 minutes, and the materials to be submitted only needed to be id card.　

Behind the high efficiency, the Autonomous Region Government Service Bureau is condensed with the determination and bold reform measures to focus on improving the efficiency of serving the people and enterprises.　　

The Autonomous Region Government Service Bureau insists on placing the optimization of the business environment in a prominent position, and in 2021, the reform of the "four offices" of government services (one network office, palm office, one time office, and help you) will be fully promoted as an important measure to deepen the reform of "decentralization and management of services", so as to make the form of services for private enterprises more diversified, convenient and intelligent.

"One network office", as the name suggests, that is, the government service matters in the whole region can be done online, easy to do online, easy to do online, and easy to do online, "entering one network and being able to handle it". The reporter learned that the autonomous region's "Internet + government services" platform and various departments of business systems to achieve mutual recognition of users, data interoperability, collaborative operation, has gathered 403 categories of electronic licenses a total of more than 39 million pieces of data, 41 autonomous region vertical business systems and integrated government affairs platform to achieve docking interconnection, sharing 5.24 million pieces of matters. There are 188,000 government service items on the platform, and the online availability rate has reached 90.5%.　

At present, the infrastructure of "One Netcom Office" in our region has been basically established. The vertical three-level network coverage rate of autonomous regions, league cities and flag counties has reached 100%, the township access rate has reached 96%, the cumulative sorting out of 180,000 government service items, and the promotion of more than 3,800 departments of the three levels of government and more than 1,600 Sumu townships and Gacha villages have settled in the online government service hall, basically realizing the "must enter". In the 2020 provincial government online government service capacity assessment organized by the General Office of the State Council, our region ranked 18th in the country, an increase of 9 places compared with 2018.　

Today, it is an era of mobile phones in the world. As a mobile government service platform, the "Mengsuban" APP allows many matters to be handled in the "palm", which has greatly improved the level of government service facilitation. "Mengsuban" has been online for more than a year, with more than 250 million visits, access to 3344 applications of public security, human resources and social security, health and health, education, housing construction, market supervision, taxation and other departments, medical insurance electronic vouchers, social security premium payment for flexible employment personnel, provident fund withdrawal, college entrance examination score inquiry, appointment registration and other 1145 high-frequency applications have achieved "handheld office", the convenience, experience and satisfaction of the enterprise masses have been significantly enhanced.　

In addition, "Mengsuoban" also packages scattered services, such as health codes, ride codes, payment codes, medical insurance codes, etc., to create a "service zone" to provide an integrated work experience for office workers. In the "2021 China Provincial Mobile Government Service Report", the "Mengsuoban" APP obtained a B+ rating, which is at the same level as Beijing, Fujian, Guizhou and other provinces.　　

Doing things is most afraid of running errands, and "doing it once" specifically solves this trouble. Improve the integration of government services, "reduce links, reduce materials, reduce running, reduce time", and let "data run more roads", in order to achieve the masses to "speed up and speed up". Relying on the inner Mongolia integrated government service platform, through matter sorting, data sharing, business integration and process reengineering, with the "one thing" of enterprises and the masses as the standard, 103 high-frequency "one thing" that benefits enterprises and the people to achieve "one good job", and the average reduction of office materials, handling links and processing time is about 50%.

In addition, according to the voluntary application of enterprises, the government service departments at all levels in the autonomous region actively carry out "help you", providing policy consultation, coordination and promotion, agency assistant and other services for major project investment, shortening the approval cycle and improving the efficiency of approval. At present, the district has opened 296 "help you" windows, equipped with more than 2,900 agent teams, helping more than 2,000 projects to accelerate the landing, and the reform effect is gradually emerging.