At the Shenzhen Railway Station, a passenger wearing protective clothing came to Luohu for a ride.
At Shenzhen North Railway Station, the two sisters held hands and walked to the ticket gate.
Shenzhen North Railway Station, passengers need to brush their ID cards when entering the station, and the reader can display the health code and nucleic acid.
At Shenzhen North Railway Station, volunteers advocated that everyone wear masks throughout the waiting room.
The first Spring Festival high-speed railway at Shenzhen North Railway Station was launched.
"Please wear a mask and prepare a health code" "Please queue in an orderly manner, maintain a safe distance of 1 meter..." The spring tide is surging and the sound of trolley boxes rises and falls, on January 17, as the D376 train slowly leaves Shenzhen North Railway Station, the 2022 Spring Festival kicks off under the tense and orderly rhythm of prevention and control. The reporter learned from the Shenzhen railway department that the 2022 Spring Festival was officially launched on January 17 and ended on February 25, a total of 40 days.
It is worth noting that this year's Spring Festival is the third Spring Festival under the influence of the new crown pneumonia epidemic. Recently, due to the sporadic epidemic situation in many places in Guangdong Province, strict control of the epidemic situation and refinement of epidemic prevention measures are still the most obvious features of this year's Spring Festival. Special reminder to passengers with travel needs, during the Spring Festival, Shenzhen airport, railway station, bus station, passenger terminal to perform the departure from shenzhen, need to use the Yue Kang code green code and hold a 48-hour nucleic acid test negative certificate to travel, please travel passengers must get the latest nucleic acid test results before departure, so as not to delay the trip.
Direct hit the scene
Do a good job of self-epidemic protection, some people set foot on the road back home early
On January 17, just after dawn, a large number of passengers gathered in front of the platform square of Shenzhen North Railway Station, carrying large bags and small bags of luggage, queuing up in an orderly manner to enter the station, and the sound of trolley boxes rose and fell. The ticket hall, waiting room and other places where people are prone to crowding are equipped with eye-catching "1 meter safe distance" signs.
Near the Spring Festival, many places across the country have clearly deployed epidemic prevention and control measures, advocating "non-essential non-return". However, there are still passengers who are eager to return home, choosing to embark on the train home early under the premise of self-protection. "Affected by the epidemic in Shenzhen, the construction site has been suspended for a week, and it should not start work again years ago, and going home early can also save some living costs." Xiao Sun, from Sichuan, is a construction worker at a construction site in Shenzhen who has been working outside for a year, but he still hopes to return home to reunite with his parents. In order to avoid the peak of the Spring Festival, Xiaosun chose to buy a ticket for the earliest Spring Festival to return to his hometown.
On the first day of the Spring Festival, Mr. Guo and his wife, who have worked in Shenzhen for many years, will take the Ganzhou-Shenzhen high-speed railway back to their hometown in Jiangxi. He told reporters that before leaving, he had already called to consult the epidemic prevention policy of his hometown, and the local government had also contacted them, and when he went back, he would try to go out as little as possible, and he would be able to see the child immediately, and the mood of both of them was very excited. Ms. Wen, who works at Longhua, said that this is the first time since the outbreak of the epidemic that she and her daughter have returned home for the New Year, and they have not returned for three years, they miss their families very much, and their hearts are like arrows, hoping that their parents can see the changes in their treasures for the first time.
Shenzhen Station entered the "circle of friends" of high-speed rail and opened the first Spring Festival high-speed rail
At 6:40 on January 17, the first train of the Spring Festival, G2790, slowly left Shenzhen Station and headed for its destination, Shanghai Hongqiao Station, which is the first high-speed rail train to leave the 2022 Spring Festival from the century-old Shenzhen Station, marking the official opening of the Spring Festival curtain, which is also the first Spring Festival welcomed by the century-old station after joining the high-speed rail "circle of friends".
"This year's Spring Festival can finally take the high-speed rail back to your hometown at your doorstep, don't mention how happy you are." Mr. Wang, who lives in Guomao, said excitedly that his hometown is in Ganzhou, and when he returned home during the Spring Festival in previous years, he had to go to the North Railway Station to take the high-speed rail, and the taxi was afraid of traffic jams, and he had to change trains by taking the subway, which consumed a long time on the way. "I heard that Shenzhen Station has a high-speed rail, which is really a benefit for me who lives in Luohu!"
This year is the first spring festival debut of the century-old station Shenzhen Station after entering the era of high-speed rail, before the festival Shenzhen Station plans to open 120.5 pairs of trains per day, including 18 pairs of Ganzhou-Shenzhen high-speed railway, and 132.5 pairs of trains planned to run daily at Shenzhen Station after the festival. This year's Spring Festival, passengers can take fuxing and harmony at Shenzhen station directly to Wuhan, Nanchang, Xuzhou, Wuyuan, Heyuan, Shanghai and other cities.
In addition, on the first day of the Spring Festival in 2022, Shenzhen West Railway Station opened 7 pairs of passenger trains, sending 3200 passengers, of which the first train was the Shenzhen West to Chongqing North K836 bus, which was opened at 9:12 on the same day, and 521 passengers took the car back to their hometowns.
The railway station is equipped with an epidemic prevention information inquiry machine, and the nucleic acid and other information can be verified
Recently, sporadic outbreaks have occurred in many places in Guangdong Province. Coinciding with the Spring Festival, how to refine epidemic prevention measures and prevent the gathering of personnel is another severe test facing this year's Spring Festival. On the first day of the Spring Festival, the reporter saw at the entrance of the East Square of Shenzhen North Railway Station that more than a dozen pit lanes were open at the same time, and before each passage, a "checkpoint" for checking health information was first set up, and the staff wearing protective clothing held the epidemic prevention information inquiry machine, put the passenger's identity document on it, and the system could quickly display the health code and nucleic acid test results, without opening the mobile phone "bright code", which can achieve rapid entry and exit.
According to Luo Min, the duty station manager of Shenzhen North Railway Station, Shenzhen North Railway Station has installed nearly 50 epidemic prevention information inquiry machines at the east and west entrances and exits, and Shenzhen Station has installed 21 units, just put the ID card on the induction, you can quickly identify, which greatly facilitates the elderly, blind people and other mobile phones are not convenient for the "bright code" crowd, at the same time, in order to prevent personnel blockage during the peak period, the use of the Spring Festival is comprehensively expanded. At present, the machine can identify identity cards, home return permits, passports and other identity documents.
In order to facilitate passengers, smart mask dispensers are also set up in the conspicuous positions of the entrance and exit gate and waiting room, and passengers only need to scan the two-dimensional code on the screen of the mask machine to receive a separately packaged disposable medical mask. Shenzhen has set up a self-service express locker at the security inspection and disposal post to provide convenient express delivery services for the restricted items carried by passengers. At the same time, three intelligent inquiry machines have been added at the entrance and waiting room, and passengers can self-query the boarding information by brushing their ID cards.
Safeguards
It is expected that the peak of the Spring Festival will be relatively gentle, and the railway department will arrange the transportation capacity accurately and flexibly
According to the forecast of the railway department, the peak of the Spring Festival in 2022 is relatively gentle, and the pre-holiday student flow, migrant worker flow, and visiting relatives are intertwined, and the passenger flow is relatively concentrated; the post-holiday student return passenger flow is misplaced with the flow of migrant workers and visiting relatives, and the passenger flow is relatively flat. Judging from the current pre-sale of Spring Festival tickets, the basic travel needs such as the flow of students, migrant workers and relatives of the Railway Spring Festival in 2022 still have a certain scale, and the current passenger capacity can meet the travel needs of Spring Festival passengers.
Combined with the needs of epidemic prevention and control and the pre-sale of tickets, the Shenzhen railway department has done a good job in passenger flow analysis and judgment in a timely manner, and accurately and flexibly arranged transportation capacity. During the Spring Festival, Shenzhen North Railway Station plans to run 285 pairs of starting trains every day, an increase of 24 pairs year-on-year, and 114.5 pairs of transit trains are opened, of which 43 pairs of Beijing-Hong Kong high-speed rail (Ganzhou to Shenzhen section, referred to as Ganzhou-Shenzhen high-speed railway); Shenzhen Railway Station plans to receive and dispatch 120.5 pairs of trains per day before the festival, of which 18 pairs of Ganzhou-Shenzhen high-speed rail. After the holiday, 132.5 pairs of trains are scheduled to be received daily.
There are 47 temporary observation points for isolation medicine at 37 passenger terminals
During this year's Spring Festival, epidemic prevention and control is the top priority. The reporter learned from the Shenzhen Municipal Transportation Bureau that due to the impact of the epidemic, in addition to the suspension of operations of some routes in Luohu District, Longgang District and Pingshan District, Shekou and Airport Passenger Terminals, the airport, railway station and other bus stations are operating normally and orderly in strict accordance with the requirements of epidemic prevention and control. Passenger lines in the county-level administrative districts where the risky and high-risk areas are located in the route are strictly implemented for "point-to-point" transportation.
According to the Municipal Transportation Bureau, the current epidemic situation is severe and complex, Shenzhen adheres to the "chess game" of the transportation industry, implements "3 100%" (100% temperature measurement, 100% wearing masks, 100% bright health code passage), closed-loop management of inbound personnel and other epidemic prevention and control measures for "two stations and one port and one service area" for "two stations and one port and one service area", and sets up 47 temporary observation places for isolation medicine at 37 passenger terminal stations. Comprehensively do a good job of disinfection and ventilation, personnel protection, real-name system management, personnel temperature measurement, health code inspection, vaccination, handover of fever personnel, health education and other epidemic prevention measures, and strictly control the spread of the epidemic through transportation.
Railway departments refine epidemic prevention and control measures and do a good job as "gatekeepers"
The Shenzhen railway department will strengthen prevention and control measures, and all station staff will adhere to regular nucleic acid testing and do a good job in personal protection. All stations strictly implement health management requirements such as ventilation, sanitation and cleaning, and daily disinfection, and increase the frequency of disinfection of key parts such as automatic ticket machines, waiting seats, and elevator handrails.
At present, escalator killing equipment has been installed on some escalators with high frequency in the waiting room of Shenzhen Station and Shenzhen North Railway Station to reduce the risk of cross-infection. At the same time, the station strictly controls the relevant epidemic prevention links such as temperature measurement and health verification code in and out of the station. Each station strengthens the linkage between road and land, improves the epidemic prevention and control system of station cars, improves the emergency response mechanism, and does a good job of epidemic prevention publicity tips, reminds passengers to wear masks throughout the whole process of riding, guides passengers to do a good job of self-protection, and does a good job of guiding passenger flow in and out of the station, dispersing personnel, "1 meter line" interval queuing and other measures, to create a healthy and safe travel environment for passengers.
Shenzhen Airport pays close attention to foreign prevention imports and adjusts prevention and control measures according to the domestic epidemic situation
Shenzhen Airport said that the epidemic prevention and control is still the top priority of this year's Spring Festival guarantee, the airport has formulated the Spring Festival epidemic prevention and control work plan in advance, on the one hand, it will focus on external prevention and import, strictly implement the closed-loop management of the whole process of inbound flights, on the other hand, it will continue to pay close attention to the changes in the domestic epidemic prevention and control situation, according to the epidemic prevention situation in Shenzhen and the epidemic risk level throughout the country, timely adjust the epidemic prevention policy and the scope of domestic key control flights, and for flights to Shenzhen in medium and high-risk areas and cities with positive cases, Implement control measures such as 48-hour nucleic acid negative certificate at the front station inspection and on-the-ground nucleic acid testing.
In addition, this year is the first Spring Festival launched by the satellite hall of Shenzhen Airport, and the airport also specially reminds passengers to pay attention to the location of the boarding gate when traveling, such as the boarding gate information is displayed in the 501-583 range, that is, after checking in and security checking at the T3 terminal, take the MRT system to the satellite hall to wait for the flight and board the plane.
Important Reminder
A number of passengers were refused to enter the station entrance, and passengers leaving Shenzhen were required to hold a green code and a 48-hour nucleic acid negative certificate
At present, during the Spring Festival, Shenzhen airports, railway stations, bus stations and passenger terminals will still be implemented to travel with the Green Code of Yue Kang Code and hold a negative nucleic acid test certificate within 48 hours, strictly implement the "3 100%" inspection (100% temperature measurement, 100% wearing masks, 100% bright health code pass), and strictly implement the nucleic acid in relevant areas.
On the first day of the Spring Festival, the reporter saw at the entrance of the Shenzhen Railway Station that two passengers were refused outside the entrance of the station because they did not hold a 48-hour nucleic acid negative certificate. Ms. Chen said that she came to Shenzhen from Guangzhou on a business trip the day before, and she had to rush back to Guangzhou on the same day, because she did not know the requirements for epidemic prevention and control in Shenzhen, she did not hold a valid nucleic acid certificate, and had to change her visa.
Special reminder to citizens with travel needs, to go out appropriately early, for the station security inspection, real-name system verification, ticket verification time, and actively cooperate with the inspection, during the trip, wear a mask throughout the journey, public places always maintain a "one-meter line" distance, and effectively do a good job in personal protection. At the same time, the general public is particularly reminded that due to the current epidemic prevention and control requirements across the country at any time in conjunction with the local epidemic situation update, passengers must understand the relevant requirements of epidemic prevention and control at the destination in advance before traveling, so as not to affect the itinerary.
Convenience measures
During the Spring Festival, in order to adapt to the travel rules of passengers under the conditions of epidemic prevention and control, the railway department has a number of improvement measures for ticket sales and refunds and changes to ensure passenger travel.
Provide 24-hour online ticket refund service and temporary electronic identification for rides
According to the staff of Shenzhen North Railway Station, in order to adapt to the travel rules of passengers under the conditions of epidemic prevention and control, the railway department of the Spring Festival this year has a number of improvement measures for ticket sales and refunds, including extending the ticketing service time of the 12306 website and mobile phone client, from 5:00 to 1:00 a.m. the next day; providing a 24-hour Internet refund service, the refund deadline is extended from 25 minutes before driving at the bus station to before driving, and a new 12306 client is added to log in to the refund channel.
The post-driving ticket change business, which was originally only available at the ticket departure station, will be added to the online processing channel, and the electronic ticket change function will be added to the self-service ticket vending terminal; the latest deadline for standby ticket purchase will be adjusted from 6 hours before driving to 2 hours; and passengers will be provided with temporary electronic identification certificates.
Shenzhen station has a self-service express locker
Provide services for prohibited items carried by passengers
This year's Spring Festival, Shenzhen Station set up a self-service express locker at the security inspection and disposal post to provide convenient express delivery services for the restricted items carried by passengers. At the same time, three intelligent inquiry machines have been added at the entrance and waiting room, and passengers can self-check the boarding information by swiping their ID cards. In addition, in order to improve the efficiency of passenger entry and exit station verification, Shenzhen station has installed 21 epidemic prevention information inquiry machines, passengers entering and leaving the station only need to swipe their ID cards or Hong Kong, Macao and Taiwan passports, and the system will quickly display health codes and nucleic acid test results to achieve rapid entry and exit of the station.
"We have a conspicuous '1 meter safe distance' in the ticket hall, waiting room and other places where people are prone to congestion, reminding passengers to maintain a safe distance, and we have also arranged for party members service teams and volunteers to guide passengers to maintain a safe distance through publicity and interception." Bai Zhihong, general secretary of the party branch of the Shenzhen passenger transport workshop, introduced.
Additional verification and security screening channels
Place 10 mobile toilets
In order to achieve the Spring Festival work goal of "good safety, good epidemic prevention, good order, good service, good emergency response, good image and good efficiency", Shenzhen West Railway Station has taken a number of measures to facilitate passengers to take the bus. For example, a temporary canopy of 2,200 square meters is set up to keep passengers warm; the number of real-name verification channels is increased from 2 to 4 daily, the number of security inspection channels is increased from 1 to 2, and each alternate passage is used to minimize the waiting time of passengers; 10 mobile toilets are placed in and around the station square to provide more convenience for passengers.
Set up an information desk at the entrance of the station to provide passengers with information consultation, passenger help, key passenger service reservation and other services; set up the Guangzhou Bureau "U color" priority channel for the elderly, young, sick, disabled, pregnant, military, fire personnel key passengers, emergency passengers, business travelers priority rapid entry. Actively promote the new function service of 12306, and provide passengers with online application for temporary identification certificates to take the train when they lose or do not carry their ID cards with the help of 12306 APP, and complete the business of ticket purchase, refund, change and ticket inspection.
Extended service hours by subway bus
Reserve 1,100 taxis for emergency capacity
According to the forecast, the probability of cold air impact during the Spring Festival this year is high, the city will be affected by about 5 cold air, and the impact of the weather on the Spring Festival traffic is heavier than last year. To this end, Shenzhen has set up 72 extended waiting emergency points around 18 key passenger terminals such as railway stations, and implemented relevant bus supporting relief plans to ensure the orderly evacuation and proper placement of stranded passengers under unexpected conditions such as bad weather.
After research and judgment, in view of the epidemic situation and the "reverse Spring Festival", there are more people staying in Shenzhen for the New Year this year, in order to ensure the peak of travel and return of citizens during the holidays. Metro: 4 days before the Spring Festival and 5 days after the festival, the whole network extends the operating time; from the 10th to the 17th of the first month of the first month, the lines connecting the transportation hubs extend the operating time to ensure the peak of the return journey; public transportation: extend the service time of 24 key bus lines passing through the airport and railway station, reserve 55 bus emergency transport capacity, and extend the connection bus service time synchronously with the subway; Taxi: Cruise taxis, online taxis operate normally, focusing on ensuring key scenic spots and key areas such as railway stations and airports, real-time monitoring and flexible scheduling Reserve 1100 units as emergency capacity.
Written by: Nandu reporter Zhang Yanli
Photo: Nandu reporter Zhao Yanxiong Correspondent Roger Tang Kai Hu Fuxiang Zhang Xixi Zou Yongqing