The West Courtyard opened an online medication guidance service

Drug therapy is a very important part of the diagnosis and treatment of patients, and it is especially important for middle-aged and elderly patients with chronic diseases who need to take drugs for a long time. Although patients can obtain the pharmacist's medication explanation when taking the medicine, most of them are oral explanations, and the patient may have forgotten the pharmacist's instructions when he returns home to take the medicine. Moreover, the drug instructions are lengthy, the text is small, the narrative is too professional, the patients are difficult to read, the speed of obtaining information is slow, and there are even cases where the drug cannot be taken and saved correctly because they cannot read the instructions. In addition, if the patient accidentally loses the paper voucher issued by the hospital (such as the bottom, receipt, receipt, receipt, etc.), in addition to inquiring at the doctor, he cannot understand the previous medication history, including the time, variety, quantity, amount and so on.

In order to solve the inconvenience of the above patients, the Pharmaceutical Affairs Management Office of the West Branch of Beijing Chaoyang Hospital affiliated to Capital Medical University relies on information means to realize online information-based medication guidance services. Patients can query drug-related information by downloading the "Chaoyang Health Cloud" APP and binding the medical card.

In the "Chaoyang Health Cloud" APP, patients can view the prescription/discharge order information of each previous drug collection, including time, drug name, quantity, unit price information, etc., and can understand the drug collection information in the hospital anytime and anywhere, without worrying about the loss of paper vouchers, and there is no need to save these vouchers for a long time.

After patients click on the medication guidance in the APP, they can quickly get the role of the drug in the prescription, the precautions for use, the storage conditions and the life tips. This information is based on reference materials such as instruction manuals, relevant professional books, clinical guidelines, etc., and the pharmacist uses easy-to-understand language to show the patient the key content that needs to be clearly known by the patient. The content seen by patients is short, readable, and the information value is high, which solves the patient's distress about the pharmacist's explanation of the content "after listening to it and forgetting", and avoids the patient's medication error due to the wrong time of taking the drug, improper preservation, etc. The "life tips" in the medication guide are some of the things that need to be paid attention to in life for the patient's disease and the drugs used, and the patient can also refer to this content to improve living habits and improve health literacy.