Spring Festival is coming,
Many hospitalized patients are unable to return home for the Chinese New Year due to illness.
In the First People's Hospital of Jiande City
The "video visitation" service is warm
Many patients who cannot go home have heart sockets.
Grandpa in the intensive care unit was moved to tears
The Department of Critical Care Medicine (ICU) is a department with a high concentration of critically ill patients, and in order to reduce the threat posed by the invasion of bacteria and viruses from the outside world, the ICU has been closed management. During the epidemic, ICU refused visits from all patients' families and actively advocated mobile phone condolences and video visits.
For patients who are conscious, alone in an unfamiliar environment, in addition to the need for treatment and care from the hospital, they also need the comfort and encouragement of their relatives. To this end, the hospital actively promotes the "Internet +" cloud visiting service, adopts the form of video call, arranges video calls between patients and their families, and the attending physician informs the family members of the progress of the patient's condition.
The grandfather in the photo has stable symptoms due to chronic obstructive pulmonary disease (COPD) treated by ventilator, but has never been able to take it offline, and has been rehabilitated in the intensive care department for a long time. During the epidemic period, nurses can feel the loneliness of the grandfather after a long time of not being able to see their families.
I still remember the first time I visited the video, the grandfather saw the son on the screen, and suddenly he was in tears and waved his hands unceasingly, because the tracheal intubation could not speak, but the expression of trying to speak was all revealing the grandfather's thoughts about his relatives.
For seriously ill patients with different situations, nurses will carry out effective information transmission, ICU nurse chief Wang Jing said: "If it is a sober patient, we will give the patient in bed with warm water scrubbing, oral care, perineal care and other basic nursing, so that the patient can clearly and refresh the video call with the family, some family members will also record a family encouragement voice, handed over to us to play to him." We will also take this opportunity to educate our families on some related matters and work with them to encourage patients."
The child smiled at the screen
As we all know, the neonatology department is a special department, if every newborn is the "angel" of the parents, then the neonatology department is to treat a group of "angels with broken wings", they either because of premature birth, or because of jaundice and other reasons, have to leave their parents, if the newborn at this stage can not understand what is going on, but their parents must be after the baby leaves the side, suffer from missing.
For all newborn parents who need to be hospitalized due to their illness, they can understand that not visiting is to protect their children from the virus, but the long-term lack of seeing their children's thoughts and worries about their children can also make the family's emotions become anxious. In order to alleviate this anxiety of parents, the video visit service of the hospital's neonatology department has also been launched.
"In fact, the most anxious thing in our department is not the child, it is the parents who can't come in outside, so the video visit is the most desired thing for parents, I want to see if the child is doing well, whether he is crying all the time, whether he is breastfeeding well, whether he is getting better every day..." Nurse Chai Yaqin said, so when the newborn parents received the call "Hello, we are here in the neonatology department, today you can see the baby on the APP", the voice on the other end of the phone must be excited and impatient.
At the moment when the remote video is connected, the other end always gathers the child's parents, grandparents, everyone "scrambles" to see the child, constantly teasing the child, calling the child's name, often talking, tears flow out...
Xiao Yuanyuan is because the mother diagnosed "newborn asphyxia" hospital treatment when she gave birth, although the parents in the video did not understand anything, but it was about a mother-daughter connection, as if they could understand, looking at the parents in the video, they would even make a sound "babbling", the corners of the mouth involuntarily slightly cocked, smiling and squinting, so that the parents at the other end of the video were happy and distressed.
"If only I had superpowers, I really wanted to hold my child through the screen." Xiao Yuan's mother said with red eyes.
Since the beginning of the New Year in 2021, the hospital has opened a video visit service, focusing on two groups of severe patients and newborns, and the hospital has invested in the equipment system to conduct video visits, and the elderly who cannot use WeChat video in ordinary wards can be assisted by the head nurse and the mobile phone video of the family. This heart-warming measure has been unanimously praised by patients and their families, and has also effectively strengthened the hospital's epidemic prevention and control management.
Contributed by/Municipal First House