According to foreign media reports, several FIFA 22 Ultimate Team merchants were hacked this week, and the items and game currency in the account were all emptied. Some victims said they lost thousands of pounds worth of in-game items. At present, the EA has said that it has launched an investigation into the incident, but the victims do not seem to be satisfied with this response.
FIFA 22's Ultimate Team model allows players to trade players freely, and players' prices fluctuate according to the in-game market, which has spawned many merchants who focus on earning in-game currency through trading. The main victims of this number theft incident are the top 100 businessmen.
The number theft method used by the hackers can be said to be untechnical: the other party directly found the IDs of these players on the leaderboard in the "FIFA 22" game, and then pretended to be the player himself to contact EA customer service, indicating that his account was locked, and asked the customer service to reset his email and password.
Fut Donkey, a top businessman on the PlayStation platform, was also one of the victims, and he repeatedly expressed his dissatisfaction with the incident on social networks. FUT Donkey showed multiple emails from EA customer service in his inbox, indicating that the hacker tried to apply to different agents until an incompetent agent allowed the hacker to change his game account.
FUT Donkey said the hackers not only stole his number, but also signed up for accounts on some "weird" websites with his email address. He accused EA of leaking his email address, which violated the General Data Protection Regulation.
The EA has issued a statement saying it has taken note of the recent number theft and is investigating. In addition, the EA also recommends that players open the second level of account verification to protect their accounts. The EA's response made the stolen number players even angrier, fut Donkey said:
This statement by the EA is simply humiliating. Every one of our top 100 hackers has opened a second-level verification, so don't fool us. Obviously, they think they are above the law or they just don't care.