Sending warmth to the masses (people's livelihood concept)

Li Jiading People's Daily (2022-01-07 Edition 12)

Sending warmth to the masses tests the sense of responsibility of managers, who must not only plan ahead, but also be patient and meticulous, and deal with various new problems in a timely manner

The coldest is the time to ask for warmth. The temperature has reached below zero degrees Celsius, follow the staff of the heating station to visit the home of Aunt Liu Shujun in the Gongqian Dongyuan Community in Hedong District, Tianjin City, the radiator is hot and baked, the actual measured room temperature, more than 20 degrees Celsius.

"We are the old community, and the pipeline often has problems. In the past, my wife and I were worried that the heating was not hot, but I didn't expect that this heating season, the house was so warm, it was really warm and warm! Aunt Liu said with a smile.

How is the radiator of Aunt Liu's house hot? Originally, the local urban management department insisted on "summer treatment of winter diseases", and last summer carried out pipe network transformation at the point where the pipeline was seriously damaged in the last heating season, and implemented targeted transformation for residents with renovation needs. Up to now, Tianjin has completed the renovation of more than 100 kilometers of old heating projects.

In winter, for northern urban residents, the heating is not hot, which is one of their most concerned things. How to better send warmth to the masses tests the sense of responsibility of city managers. Heating is a systematic project, heat source guarantee, pipe network maintenance, household measurement and other links are closely linked, which link is a problem, cool not only the radiator in the resident's home, but also their hearts. Therefore, the relevant units of heating work must not only perform their duties and do their own work in detail, but also strengthen linkage and concerted efforts, so that the problem can be resolved before entering the household, and the masses will really feel warm in their hearts.

To send warmth to the hearts of the masses, we must not only rely on the front to plan, but also need to be patient and meticulous, exert efforts throughout the process, and deal with various new problems in a timely manner. For example, in view of the repeated damage of netease in the old community and the lack of heating in the homes of individual residents, the relevant departments should also pay attention to them at all times, smooth the channels for complaints and repairs, establish an emergency disposal mechanism, and take the initiative to organize return visits. Only in this way can we do the current practical things well and accumulate experience for the next heating season. The entire heating season is not short, for the heating service department, we must pay special attention to overcoming the "war-weary" and "slack" emotions, so that the masses are warm in three winters and cold in spring.

Heating is a conventional people's livelihood project, only by relying on scientific decision-making, accurate implementation, and all-round guarantee, can we achieve a heart-warming project that reaches the hearts of the people. This winter, I look forward to using more meticulous work to warm everyone's heart.

【Source: People's Daily】