Starbucks admits that some stores use expired raw materials and regulators have intervened

On the evening of December 13, Starbucks China posted on Weibo that after investigation, it has been confirmed that the partners (employees) of the two Wuxi stores reported by the media have indeed violated the operation of the operation. In this regard, I would like to express my sincerest apologies to all Starbucks customers.

Source: Weibo

Starbucks China said it has taken the following actions at the first time:

1. The two stores involved have closed for investigation and rectification;

2. Chinese mainland all Starbucks stores immediately launch a comprehensive self-inspection of the implementation of food safety standards;

3. Immediately organize retraining of all store retail partners and strictly implement the company's food safety system;

4. Increase the frequency and scope of regular inspections and surprise inspections from within and third parties for all stores;

5. Strengthen the internal reporting channel of partners on food safety issues;

6. Actively explore more technical means to reduce the interference of human operation factors, and strive to eliminate the occurrence of such incidents from the source.

In addition, according to the WeChat public account "Wuxi market supervision" news, in response to the media exposure of two Starbucks stores in Wuxi "to replace the ingredient label and use expired ingredients", the market supervision department carried out inspections of Starbucks.

The market supervision departments at the two levels of Wuxi City and District conducted key inspections of the Starbucks Zhenze Road store and Changxing Building store involved, and initially verified that the relevant enterprises had changed the internal control period of food raw materials and used raw materials beyond the internal control period, and the 2 stores involved had been instructed to close down for rectification. The Wuxi market supervision department simultaneously carried out inspections of 82 other Starbucks stores in the city, and found that 15 problems such as employees not wearing work hats, messy placement of items in the processing area, and incomplete disinfection records have been ordered to rectify. The Wuxi Municipal Bureau of Market Supervision conducted an administrative interview with Starbucks (China) Northeast China, requiring the company to conduct a comprehensive self-examination of the existing food safety problems and implement rectification.

In the next stage, the Wuxi Municipal Market Supervision Bureau will continue to organize forces at the municipal and district levels to conduct in-depth investigations of the 2 Starbucks stores involved and seriously investigate and deal with them according to law. (Zhongxin Jingwei APP)