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Starbucks's latest response is "using expired ingredients", and the reporter secretly visited the Guangzhou store

After work on a work day

Always the sleepiest moment

There's a drink to refresh at this time

It's pretty good

I believe that some people also choose the "Starbucks" with good reputation

However recently

Starbucks stall is in trouble...

It was exposed that there was a food safety problem!

On the morning of December 13

@Starbucks China via the official Weibo

On "Two stores in Wuxi involved in food safety issues"

Responded

Reports have been paid to two Starbucks stores in Wuxi. We are deeply shocked by the food safety issues covered in the report. We are highly concerned about this incident, and have closed these two stores at the first time and immediately launched an in-depth investigation.

@Starbucks China said that since entering the Chinese market for 22 years, we have been committed to implementing strict food safety standards and resolutely adopting a zero-tolerance attitude towards food safety issues. We welcome the public and the media to conduct continuous supervision of us.

Starbucks's latest response is "using expired ingredients", and the reporter secretly visited the Guangzhou store

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According to the Beijing News

The reporter recently had two Starbucks stores in Wuxi, Jiangsu Province

An undercover investigation found

Stores touch the red line of food safety

Ingredients continue to be used after they expire

It is sold as a number of best-selling drinks

Supervisors and clerks "teach by example" to tamper with the shelf life

Some ingredients are artificially "extended" for a week

A pastry that promises to "stay overnight after opening"

Sneaked on the shelves the next day...

Undercover investigation at this store

The reporter's investigation found

Chocolate liquor and matcha liquor after expiring of shelf life

The clerk didn't follow the rules

End-of-life disposal

The reporter saw it at the scene

More than once, the clerk used the expired chocolate liquor

Make drinks for customers

These include the best-selling breakfast drink, cocoa steam

As the investigation deepens

The reporter found that expired ingredients were used in the store

Not a special case

It's a well-known practice between supervisors and clerks

Starbucks's latest response is "using expired ingredients", and the reporter secretly visited the Guangzhou store

On this note

Write the expiration time of some ingredients

But in the eyes of the clerk

There is nothing wrong with these ingredients

You can still use them to make drinks for your customers

Starbucks's latest response is "using expired ingredients", and the reporter secretly visited the Guangzhou store

The act of using expired ingredients to "cover up"

Shelf life labels for some ingredients

It is often tampered with at will

It's not just the ingredients for drinks

The pastries sold in this store also have problems

Starbucks's latest response is "using expired ingredients", and the reporter secretly visited the Guangzhou store

Although Starbucks has many stores

Promise that the pastry after opening will not be sold

It will be scrapped on the same day

But the reporter found out when he went undercover

The reality is not what they promised

Some stores sell the pastries left over from the previous day

Then sell the new one of the day

Except for the problem of ingredients

Starbucks stores also have hygiene concerns

In accordance with Starbucks internal regulations

There is a towel specially wiped at the bar

Clean up the trash cans

Another cleaning cloth should be used

But in fact, this store did not do as required

After wiping the trash can with a towel at the bar

You can also continue to use it

According to a clerk

The superior management department of the store

I check in the store every half a month

But since there was only one inspector

The clerk can take advantage of it while inspecting other items

Timely disposal of substandard food

See these things

Neighbors are worried about the quality of Starbucks

That Starbucks in Guangzhou

Will there be a similar problem?

December 13

"DV Live" reporter visited two Starbucks stores in Guangzhou

After ordering a cup of Mocha Star Ice Hockey

We ask to see the raw materials

The clerk also generously displayed one of the raw materials

The shelf life label of mocha sauce

Starbucks's latest response is "using expired ingredients", and the reporter secretly visited the Guangzhou store

But

The reporter found that the dates were all with stickers

Handwritten and then pasted on

Whether there is tampering cannot be determined

And in terms of pastries

The clerk said that they had only arrived this morning

And let the reporter check it out

The croissants in it are thawed and used for a limited period of time

Starbucks's latest response is "using expired ingredients", and the reporter secretly visited the Guangzhou store

Unlike mocha sauce

The labels of the pastries are printed rather than handwritten

Old Han said: Starbucks, don't smash your own signboard

Now there are fewer and fewer young people drinking tea, and they want to drink coffee? Since Starbucks entered the Chinese market, it should be said that it has brought far less than coffee, but the so-called comprehensive experience, coffee culture.

For many white-collar workers and many young people, Starbucks stores are the "third space" outside the home and office. So how many Stores does Starbucks have in China? 5100 homes. As for how many consumers it has in China, it is impossible to count.

However, consumers certainly did not expect that the coffee brand they trust, which claims to be the world's first, has some stores that have long used expired ingredients and food shelf life labels to change at will, including scrapped pastries re-listed.

The most terrifying thing is that this is not the personal behavior of the clerk, but the organized and planned "unspoken rules" implemented under the leadership of the supervisor. Oh, and towels shared with those coffee machines and trash cans. We must thank these undercover reporters for making us aware of the other side of Starbucks.

Hey, is this the "highest standard in the industry" that your official website claims? Smashing their own signboards, many netizens are no longer afraid to help.

Over the years, food safety incidents have repeatedly refreshed consumer perceptions, including my old Han is often stunned. But why do heavyweight foreign brands such as Starbucks also expose scandals from time to time? They don't have to do that on their home soil. Could it be bullying us Chinese consumers? I think it is still necessary to strengthen supervision and improve relevant laws and regulations, the cost of breaking the law is too low!

Part of the source: Beijing News, @ Starbucks China, Guangdong public DV scene, if there is infringement, please contact this public account.

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