At the "2021 Grumhui Best Listed Company Awards Ceremony in Greater China" on December 10, Meituan won the "Best IR Team of the Year Award".
The ir team plays an indispensable role in the system of listed companies, especially in the Internet era of full information expansion, they are closely connected to the market, investors and listed companies, and undertake extremely important communication service functions. When the business performance is good, the IR team helps to expand the influence, and when the company encounters temporary difficulties, the IR team will also step forward in time.
Judging from the market feedback in 2021, as of the close of trading on December 9, the meituan stock price this year has significantly outperformed the market, which is inseparable from the steady growth of corporate performance and the excellent communication work of the IR team, especially in the extremely pessimistic market of technology stocks this year.
The IR team's all-round all-weather service for listed companies is similar to the corporate mission of Meituan's continuous efforts in scientific and technological construction, relying on digital technology capabilities to improve the quality and efficiency of the offline real economy, and helping everyone eat better and live a better life.
In fact, Meituan has always been committed to using innovative technologies to promote the development and progress of all participants in the entire ecosystem, and constantly creating value for users, industries and society.
Wang Xing, CEO of Meituan, said at the 2021 Meituan shareholders' meeting, "Meituan's mission is to 'help everyone eat better and live better', and to achieve this mission, it is necessary to rely on technology." So I think Meituan has always been a technology company. We divide technical capabilities into software and hardware. We are on the basis of the mobile Internet, starting from an APP, gradually providing services for more and more users and merchants, and then we built the world's largest order distribution and scheduling system... We need not only software, but also hardware, which is why we've been investing in automated distribution for a long time. ”
It is not difficult to see that Meituan hopes to embrace scientific and technological progress for a long time and realize the empowerment of science and technology for a better life scenario. Today, Meituan already has its own academician workstation and postdoctoral workstation, and the number of technical research and development personnel has reached 18,000 (accounting for more than 20% of the total number of employees).
Specifically, cutting-edge technologies such as intelligent scheduling and matching and intelligent delivery have been applied in Meituan. For example, meituan's AI super brain system can comprehensively consider the expectations of merchants, consumers and the external environment under massive order data and AI algorithms, automatically divide orders, intelligently dispatch transportation capacity, realize millisecond-level scheduling of tens of millions of orders, and achieve optimal distribution between consumers and platform service providers.
In terms of intelligent delivery, Meituan's automatic delivery vehicle "Magic Bag 20" has been very mature, landing in Xiong'an in September 2018 and operating in Shunyi, Beijing in early 2020. As of September 2021, Meituan's automatic delivery vehicles have delivered nearly 100,000 real orders in Shunyi, with an autonomous driving mileage of more than 500,000 kilometers.
At the beginning of 2021, Meituan UAV also completed the first order delivery task for real users in Shenzhen. Up to now, Meituan UAV has landed in 7 communities in Shenzhen, covering more than 8,000 residents. In the entire system, including aircraft, ground equipment and unmanned aerial vehicle traffic control, the proportion of meituan's components self-research exceeded 90%.
It can be seen that with the help of scientific and technological progress, meituan's concept of 'helping everyone eat better and live a better life' is gradually becoming a reality. With the trend of deep integration of digital technology and the real economy further accelerating, Meituan hopes to continue to strengthen core capacity building around users, merchants, riders and upstream and downstream partners, adhere to long-term returns- oriented, continuously improve customer experience, promote the healthy development of the industry, and enable industry participants to benefit from scientific and technological innovation.
In the fulfillment of social responsibility, Meituan also spares no effort to contribute to the value of the enterprise.
At the end of May this year, a new outbreak broke out in Guangzhou again, the virus spread fast and strongly, and the number of infected people rose rapidly. In response to Guangzhou's anti-epidemic needs in a timely manner, Meituan dispatched an automatic delivery team to Guangzhou on June 5 to participate in material transportation and support work.
In July, Zhengzhou, Henan Province, suffered a once-in-a-millennium flood, and the normal production and living activities of the people in the disaster area were seriously affected. On July 21, the Meituan Charity Foundation announced a donation of 100 million yuan and joined hands with the Red Cross Foundation of China and other public welfare organizations to provide strong support for public health in the disaster-stricken areas of Henan, as well as emergency rescue, living security, post-disaster reconstruction and other related work.
In addition, the US group also actively coordinated the resources available to the local area and used its own technical capabilities to support the disaster areas to tide over the difficulties. On the one hand, through its own hotel resources, Meituan has screened out a number of hotel merchants with service guarantee capabilities, provided emergency shelter services for local residents, and provided subsidies to public welfare assistance merchants; on the other hand, through the emergency support of Meituan's technical team, users at the scene of the disaster can quickly find rescue-related services through the Meituan App, dianping App, or directly contact Meituan customer service.
At the same time, Meituan coordinated the charging treasure cabinets that are still working effectively in Zhengzhou, all of which are open for free; Meituan Preferred also quickly coordinated more than 20,000 group points and joined the rescue team; meituan will refund and pay all the handling fees for travel orders and hotel orders affected by heavy rain; after the disaster, Meituan also provided preferential terms for merchants affected by the epidemic to help resume work and production after the disaster.
Obviously, technology companies like Meituan have begun to create positive externalities that can really help society enrich the imagination space for a better life.
Throughout the long river of human history and development, every scientific and technological innovation is the key to promoting the progress of human society, and also brings about a great improvement in people's material life. Meituan hopes that by actively embracing the beneficial tool of scientific and technological innovation, "helping everyone eat better and live a better life", choosing to coexist and prosper with society is the long-term value road of Meituan.