Recently, a netizen in Chengdu asked for help on the "Ask Politics Sichuan" platform, saying that because the folding battery car was out of control, a mistake hit a tile, and was later notified to compensate 1800 yuan. In this regard, Chengdu Metro replied that the subway staff and facility maintenance personnel jointly inspected the scene with the parties, explained the specific compensation amount in detail, and the parties agreed with the maintenance costs to be paid.
If for their own reasons, the destruction of property in a public place should be compensated according to the price, which is acceptable and is also the prevailing rule. However, the controversy of the Chengdu subway tile incident, the focus is on the amount of compensation, passengers crashed a tile is asked to compensate 1800 yuan, it seems that the amount is somewhat high, not only the parties feel unreasonable afterwards, seeking help and explanation on the Internet, many netizens also think that the maintenance cost is too high, Chengdu Metro Company has the suspicion of "touching porcelain", and even questioned its catty in procurement.
The reason why it will cause a storm of network public opinion is mainly that the price of tile maintenance is too high, which is inconsistent with the decoration common sense that ordinary people understand, and the compensation price is not transparent, the lack of detailed accounts, netizens are difficult to understand, and they will question the subway company. In fact, in recent years, various localities have often exposed the existence of corruption problems in the construction and maintenance of public facilities, such as the procurement of high-priced materials, maintenance accessories, the rebates of the managers, and the embezzlement of project funds. Obviously, if the Chengdu Metro Company wants to wash it away, it must face the public's doubts and explain the reason for "a tile compensation of 1800 yuan".
According to reports, the maintenance personnel have proposed two schemes for the passengers, the passengers themselves repair and entrust them with maintenance, and finally the passengers choose to entrust the maintenance personnel to carry out repairs. Due to the lack of maintenance knowledge of the passengers themselves, and the rush to solve the compensation problem, they replaced others, and in the case of the time, they would most likely make the same choice. However, after the fact, the passenger has the right to ask for a clear compensation price and ask for a clear statement, which is not excessive.
According to the response of Chengdu Metro, this maintenance operation needs to remove all dry-hung tiles, electronic screens, top decorative strips, etc. above the damaged tiles, and then new ones can be installed, and the maintenance is complicated, involving a total of 4 workers, the total manual installation cost is 1300 yuan, and the tile procurement plus transportation cost is only 539 yuan. Moreover, due to the particularity of subway operation, in order not to affect the normal operation of the station, the operation needs to be carried out after the night is stopped. In order to explain clearly, the subway company also published relevant photos and made a note of the maintenance process.
It can be seen that if the detailed accounts and processes of tile maintenance published by the subway company are true, then "a tile compensation of 1800 yuan" is reasonable, and everyone can see clearly and understand where the money is spent, so that a rational judgment can be made as to whether the compensation asking price is too high. This also shows that in the event of destruction of property in a public place, the management has the right to claim compensation from the responsible person, and it is also normal for disputes over maintenance costs to occur, as long as the relevant accounts are made public, to ensure that the maintenance price is transparent and reasonable, and there is no catnip, the suspicion can be released and the public can be recognized.
(Author Jiang Debin)
Submission email: [email protected]
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