Training courses are also sold at low prices in the evening
The next day, a notice of closure was issued
Shenzhen Lord Music Training Company
(HEREINAFTER referred to as LORD Corporation)
Lost contact after the consumer's payment was taken away
Due to suspected fraud
The Shenzhen police have now opened a case against him
Consumer complaints
Lot's "runaway" lost contact after selling classes at a low price
In February this year alone, the Shenzhen Municipal Consumer Commission received 1210 prepaid consumer complaints, more than twice that of the same period last year, and in the prepaid consumer complaints, the top three industries in terms of complaint volume were: education and training 812, beauty salons 170, and fitness 87.
Of the 812 complaints about education and training, 242 were against LORD alone, topping the list of complaints in February. LORD is an educational institution with training courses in music, dance, art, anchor and other training courses, and was established in April 2018.
Investigations revealed that LORD had sensitive public opinion
Consumers complained that they had signed up for music, dance, art, anchor and other educational training courses at LORD, and now that the company has closed its doors, consumers cannot refund the remaining course fees, and they cannot contact LORD at present.
Many consumers said
LORDE Company is before the Spring Festival this year
Preferential activities are held to attract training students
As of February 19, the courses were sold at a low price
There is also an inducement to parents
The act of paying fees for transfers to private accounts
February 20
Merchants use institutional WeChat
Send out mass closure notices to parents
Then I couldn't get in touch
Source: Shenzhen Radio and Television Station "First Scene"
The amount of money involved is enormous
Shenzhen police have opened a case
"China Consumer Daily" reporter learned from the Complaint Department of the Shenzhen Municipal Consumer Commission that in the consumer's complaint against LORD, the highest prepaid fee of the consumer was 50,000 yuan, the lowest was more than 6,000 yuan, and in the complaint of the Shenzhen Municipal Consumer Commission alone, the amount involved was more than 4.79 million yuan. According to incomplete statistics, there are more than 1,000 consumers who have made advance payments to LORD, and the amount of refunds involved may exceed 10 million yuan.
Since the merchant has disappeared, the Shenzhen Municipal Consumer Commission has been unable to mediate. It is reported that the Shenzhen police have filed a case to deal with this matter.
The staff of the Shenzhen Municipal Consumer Commission revealed that in this case, the merchants were able to sweep up so much money, mainly because consumers believed too much in LORD Company. Since 2018, the company has successively opened 3 branches, accumulated a number of training student resources, and consumers think that they are familiar businesses and have relaxed their vigilance.
To this end, the Shenzhen Municipal Consumer Commission reminds consumers that even in the face of the merchants they know well, they should also be vigilant against the risk of prepaid consumption, avoid prepaid consumption with too large an amount and a long term, and when paying, they should confirm that the receiving account is a merchant account, not a private account of the staff, and keep the relevant contract agreement and transfer records after payment, so as to protect their rights later.
Source: China Consumer Daily