The masses have a reaction, and the cadres have a response

Correspondent Tan Haibo Li Bing

On April 20th, in the spring rain of Fei fei, the town of Simudi in Ningshan County in the hinterland of Qinling Mountains, with green peaks and green mountains, forests covered with mist, and picturesque mountains and townships.

Looking through the window of the village committee office, the distant mountains and near the ridges have been washed with the general bright green, but Yang Li, the clerk of Yanjiaping Village, has some hidden worries in her heart. "Xu Qingsong and Xia Qinjin have no labor in their families, and they have patients and no financial resources." Yang Li said that the day before yesterday, she went to the "two full coverage" of the Hongyan Mountain Group to visit households, and the living conditions of the two families were really worrying.

At present, we can only help these two families apply for a minimum guarantee. After writing the application for low insurance and sorting out the information, Yang Li seemed to have completed a major task, and her heart had some ease.

The "two full coverage" mentioned by Yang Li is the mass work method of "full coverage of contacting the masses and fully covering the service of the masses" that is comprehensively implemented by the town of Simudi in Ningshan County. Since the beginning of this year, in connection with the study of party history and the actual conditions of the town, the town has started from doing practical and good things for the masses and enhancing feelings with the masses, comprehensively implemented the "two full coverages" of linking up with and serving the masses, focused on solving the "last step" problem of linking up with the masses and serving the masses, and achieved the goal of "no dead ends" in linking up with the masses and serving the masses at "zero distance."

87 phone calls sparked thought

"In the early summer of 2019, the county has entered a critical period of sprinting." Yang Enhong, secretary of the party committee of Simudi Town, said that according to the organizational arrangements, he was ordered to be transferred to this town in the western part of Ningxi, which once had the reputation of "Little Shanghai."

Simudi Town is 51 kilometers away from the county seat, with a total area of 370 square kilometers, and the town has jurisdiction over 4 villages, 1 community and 19 villager groups, with a total of 1355 households and 4042 people. The market town is only separated from Chenjiaba Town in Foping County, Hanzhong City. Many years ago, the trauma caused by natural disasters and the various contradictions caused by the construction of major projects such as Xicheng Kezhuan and Yinhan Jiwei were intertwined, resulting in the deepening of misunderstandings between cadres, enterprises, and enterprises, and the increase in contradictions between petitions and visits.

After arriving in office, yang Enhong still remembers it vividly. On the eve of "July 1st," Yang Enhong went to Chaijiaguan Village to visit and pay respects to the old party members; in the courtyard of the old party members' homes, the accompanying village cadres introduced the newly arrived town party secretary to the old party members. ”

The next set of telephone spot check data caused Yang Enhong and the members of the town party committee to think about contacting and serving the masses. At the beginning of October 2019, Simudi Town carried out a "two rates and one degree" telephone self-examination of safe construction, a total of 897 phone calls were made, of which 120 calls reflected opinions and suggestions on work, policy implementation, etc., and 87 calls.

"The cadres went into the village to visit the households, and when they arrived at the doorstep, the masses mistakenly thought that they were going to see the poor households. The 87 unwilling phone calls show that these 87 families are estranged from us and have opinions about our work. Yang Enhong said that in recent years, Simudi Town has made a lot of efforts to maintain close ties with the masses, actively exploring and summarizing the work experience of "normalization of the masses", but the relationship between cadres and the masses is still not satisfactory. In-depth visits and analysis found that there are "dead ends" and "blind spots" in contacting the masses, and there is a "distance" in serving the masses. After the pilot project in the four-acre community in the early stage, at the beginning of 2020, the "two full coverage" mass work method of connecting the full coverage of the masses and serving the masses was fully promoted in the whole town.

69 town and village cadres joint households

"There are 4 villager groups in the village, divided into 4 grid areas, and 14 cadres in the town and village each contact 18 to 19 households." When he met He Chenghua, secretary of the party branch of Chaijiaguan Village in Simudi Town, he had just returned to the village committee after visiting the contact households. At present, a total of 69 town and village cadres like He Chenghua in Simudi Town have contacted 1,355 households.

"If the masses have a 'voice,' cadres must have a 'response,' and some things cannot be done for a while, but cadres have a response and an attitude, and the masses can understand it." Yang Enhong, secretary of the party committee of Simudi Town, said that in order to normalize and take root in the "two full coverage", Simudi Town has formulated a work plan on the basis of extensive solicitation of opinions, and clarified the work objectives, content and requirements.

Cadre visits, the construction of grids, and mass meetings "three coverages" ensure full coverage of the masses. Implement the method of "leading the village, cadres and households, and taking the initiative to go to the door", and the cadres of the town organ station are in contact with all peasant households on the front line, and at least once a month they carry out visits to achieve "six clearances" such as family situations, personnel categories, and regional facilities. Establish a three-level grid of towns, villages, and groups headed by the main leaders of the town party and government, the leaders of the joint villages, and the town and village cadres in contact with the masses, and each grid is responsible for 10 to 15 households. Through the grid feedback immediate office, town and village cadres on-site office, section-level leaders to lead the office, and strive for project coordination office, strengthen the results and effectiveness of full coverage of the service to the masses.

It is required that the cadres of the joint households do it immediately and immediately within the scope of their own business handling and the matters that the masses can complete on their own, according to their work responsibilities, so that the masses will run less or no way. Matters beyond the scope of the responsibilities of the joint household cadres shall be promptly sorted out and summarized by the masses, and after reporting to the leaders of the joint villages, they shall actively coordinate and allocate work forces to take measures such as on-site office and centralized handling to solve them in a timely manner. The key issues that the masses feedback require multi-departmental joint solutions, promptly report to the town party committee and government to convene a joint meeting, and the leaders of the joint villages will convene the responsible persons of the corresponding stations, the secretaries of the village party branches, and the directors of the village committees to solve them through consultation, and handle them jointly. Problems or suggestions that cannot be solved are promptly reported to the town party committee and government, and the town party committee and government hold regular meetings to study and solve them, and timely feedback the research results and handling situation to each village, and require each village to hold a mass meeting or "face-to-face, point-to-point" to reply and explain to the masses at the next time. Where there are indeed difficulties and matters that the masses urgently need to handle, establish a list of responsibilities, clarify the timetable for promoting the work, package the problem to the person, package the case to the person, strive for policy and financial support through multiple channels, and find ways to handle it.

"The residents of the four-acre community are composed of non-rural households in the original market town and relocated households in the resettlement site, with 320 households and 1,065 people, and the residents in the jurisdiction are relatively complex." Liu Yi, secretary of the party branch of the Four Mudi Community, said that the 3 cadres in the community were responsible for the three grid areas, and through the "three belts and three bright" activities of party members, all 26 unemployed party members in the community, people's congress deputies, and CPPCC members were all included in the grid of service and contact with the masses, which not only played the role of party members, but also enriched the "two full coverage" force of the community.

Combined with the characteristics of the concentration of community residents, on the basis of regular door-to-door visits, the cadres of the four-acre community joint household collect the opinions and suggestions of the masses through the problem wall, and the handling situation is publicized on the "Echo Bi", so that the demands of the masses can be collected in a timely manner, and the handling situation can be quickly feedback. Under the supervision of the masses, the masses have been "worried about things," "worried about things," and "worried about things." Everything has been implemented, and every piece has been echoed.

50 practical things to do warm the heart

"Over the years, we have done a lot of practical and good things for the masses by striving for projects from higher levels and for assistance from outside, but there are still some projects that the masses are not very satisfied with." Tian Liang, mayor of Simudi Town, said that in the first quarter of 2020, the town did a total of 50 good facts for the masses, such as the outer guardrail of the Puhe Nine-Year School, the construction of kiwi orchards in the abandoned slag field, etc., whether it was the degree of support and cooperation in the implementation process or the satisfaction after the implementation was greatly improved.

In Tian Liang's view, this significant change is largely due to the comprehensive implementation of "two full coverage". He further explained that when determining the implementation of practical projects, according to the information collected from the masses in the early stage, according to the voices and opinions of the masses, determine the priorities and the order of implementation, "really do a good job in the hearts of the masses, they will naturally feel satisfied and warm- ”

Simudi Town has built a three-level grid system to achieve "two full coverages" of connecting and serving the masses, changing the masses' "petitioning" into leading cadres' "downward petitioning", turning "passive" into "active", resolving public grievances and winning the hearts of the people. "Now it's good, the cadres are either visiting or contacting by phone, like relatives, we have a thing to know who to find, even without running, the cadres to help the agency." Referring to the "two full coverage", Qin Peijun, a villager in persimmon Shuping, a village in four acres of land, was happy.

The "two full coverages" not only further strengthened the relationship between cadres and the masses, but also allowed town and village cadres to find a sense of achievement and enhanced their enthusiasm and initiative in serving the masses. "He was working in the county, and after I called him to identify himself and introduce the situation of 'two full coverage', he said on the other end of the phone that you were thinking really carefully and said 'thank you.'" Yu Chuyang, a cadre of the Party and Government Office of Simudi Town, who has been working for less than 3 years, could not help but say with joy in his heart that he first called Huachang, who contacted Husi.

In addition to allowing village cadres to grasp the household situation more clearly, the "two full coverage" also allows village cadres to serve the masses from passive to active. Yang Li, a clerk in Yanjiaping Village, said with deep feelings: "I often visit and contact, and my feelings with the masses are also deep, he will look for you if he has anything, and you are not embarrassed if you do not take the initiative to help him do something." Villager Yang Shi'an in the neighboring county Foping Chenjiaba migrant worker, pension insurance survival certification can not be completed in time, will affect the elderly pension insurance treatment enjoyment, joint household cadres riding more than 30 kilometers to Yang Shi'an's migrant site to help him with certification.

"Now the masses have more trust in cadres than before." Li Qiuning, secretary of the party branch of Yanjiaping Village, said: A more obvious change is that villagers have more smiling faces whether they go to the village committee or the town government, there are contradictions and disputes, and more people are looking for joint household cadres and village cadres, and fewer people are looking for police stations in the town.

The "two full coverages" of contacting and serving the masses have activated the "fish and water conditions" of cadres and the masses, and have stimulated the enthusiasm of cadres and mass officers to start a business. Since the beginning of this year, Simudi Town has relied on the grid power to investigate and resolve 30 contradictions and disputes, realizing that small things do not leave the village, major matters do not leave the town, and social harmony and stability; in the first quarter, the construction of industrial projects has advanced rapidly, a new 200-mu kiwi orchard has been built, and the construction of edible mushrooms and forest parks has started as scheduled.

Source: Ankang Daily

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