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如何避免SAP订单保存后生成的中间件CSA inbound queue

By default after a service order is saved, there is a distribution lock set, which prevents you from editing this order in status transferring. Click edit button you will meet with error message below until it has successfully been transferred.

如何避免SAP订单保存后生成的中间件CSA inbound queue

In blog Regarding Service Order distribution lock and status I

introduce the step how to avoid this distribution lock. Nevertheless there is still BDOC and an inbound CSA queue automatically generated. The purpose of CSA queue has already been well explained by Rohit Sharma in this thread:

如何避免SAP订单保存后生成的中间件CSA inbound queue

In case you really would like that for a given transaction type, no BDOC and inbound CSA queue should be generated for whatever reasons, you can suppress this behavior by enhancement on function module CRM_ORDER_SAVE_OW.

In this function module, the BDOC and CSA queue will be created by function module CRM_ORDER_UPLOAD_SINGLE only when ALL the THREE condition in IF are fulfilled.

The second condition, lv_send_bdoc is controlled by a switch.

如何避免SAP订单保存后生成的中间件CSA inbound queue

So the solution would be:

Create a new enhancement on function module CRM_ORDER_SAVE_OW:

如何避免SAP订单保存后生成的中间件CSA inbound queue

Insert one line below:

如何避免SAP订单保存后生成的中间件CSA inbound queue

Suppose you would like that for transaction type ZSRV, no BDOC should be generated, then the source code of run method:

如何避免SAP订单保存后生成的中间件CSA inbound queue

Now the lv_send_bdoc will be set as false in the runtime according to the switch you set in enhancement, as a result no BDOC and inbound queue will be created any more.

如何避免SAP订单保存后生成的中间件CSA inbound queue

Now after service order is saved you can still continue to edit.

如何避免SAP订单保存后生成的中间件CSA inbound queue

Update on 2017-01-23

I am told by my colleague today that there is a better solution to leverage BAdI CRM_DATAEXCHG_BADI:

如何避免SAP订单保存后生成的中间件CSA inbound queue