Jimu news reporter Huang Zhong
Correspondent Ke Ke Luo Ying
For more than a month, he received three pennants from the assisted passengers, and on November 2, Cheng Xi, an auxiliary police officer at the Hubei Provincial Public Security Department Airport Public Security Bureau Terminal District Police Station, was proud of the fact that he and his colleagues were given the pennants: "This is the recognition of the passengers for us, and it also spurs us to work hard and work hard to solve problems for passengers." ”
On October 15 this year, passenger Mr. Chen flew back to Xiamen at Wuhan Tianhe Airport. When I got on the plane, I found that I had dropped my handbag on the rest chair at the boarding gate, and at this time, the aircraft cabin door was closed. In desperation, he quickly dialed the police and asked the Hubei airport police for help: "My handbag is worth a lot, and there are many important documents in it, please be sure to help find it." ”
After receiving the alarm call, the police Zou Jiahao and auxiliary police officers Cheng Xi and Hong Xin quickly rushed to the boarding gate to look for it, but did not find Mr. Chen's handbag. Asked about the passengers and staff next to them, they all said that they did not pick up the handbag. "After returning to the police room, we immediately inquired about the surveillance, and after several searches, we found that Mr. Chen had left a black handbag on a chair when he left, and then was picked up by a female passenger in the neighboring seat." Cheng Xi told Jimu News that after locking the target, they quickly found the woman who picked up the bag in the terminal, and after criticism and education, the woman returned the handbag.
Police officers Zou Jiahao (center) and Cheng Xi (right) accept the pennant
According to the address provided by Mr. Chen, the police returned the handbag by courier. After getting the handbag, the property and documents were intact, Mr. Chen expressed his sincere gratitude to the police for their help on the phone, and mailed a pennant: "The case is handled quickly and the case is solved quickly, and the love of the people is warm." ”
Coincidentally. On October 7, after arriving at Tianhe Airport by plane, Passenger Ms. Ren left her cross-body bag in the bathroom, and when she went to look for it, she found that the cross-body bag had disappeared. Because the bag contains a laptop computer and important information inside, Ms. Ren is anxious and quickly calls the police for help.
After the police learned about the situation, they immediately arranged for auxiliary police officers Cheng Xi and Wu Haishan to quickly search through monitoring and found that the bag was picked up by a female passenger. Just as they were tracking through video, the airport property management department called and said that a passenger had picked up a cross-body bag in the bathroom and handed it to them. After the police went to the door to retrieve the backpack, they found that it was the cross-body bag that the passenger surnamed Ren had lost. The backpack was lost and recovered, Ms. Ren was very happy, and specially sent a pennant to thank the police for "solving the case quickly and relieving the people's worries." ”
Cheng Xi (center) and colleagues accept the pennant
The third pennant was delivered by Miss Zhang, a shopping guide at the Tianhe Airport Clothing Store. On September 22, Miss Zhang reported to the police that the store lost 10,000 yuan in clothing expenses. After the police Fan Sheng learned, it turned out that a passenger bought two pieces of clothing worth more than 10,000 yuan in the store. As the flight was close to the boarding deadline, the passenger urged Miss Zhang to quickly check out the checkout procedures. As a result, after the passenger used his mobile phone to scan the code to pay, he mistakenly thought that the payment was successful, so he rushed to board the plane with his clothes. Miss Zhang did not pay attention to check the checkout information, and when the problem was later found, the passenger had flown away. Miss Zhang just joined the work, and faced huge losses, and suddenly she was anxious to shed tears. Cheng Xi introduced.
The police immediately retrieved the surveillance, and carried out video tracking, after careful identification and screening, finally found the relevant information of the passenger, and contacted the passenger. The passenger apologized for his behavior and immediately contacted Miss Zhang and paid more than 10,000 yuan for clothing.
Cheng Xi (right) and colleagues accept the pennant
The police successfully helped recover more than 10,000 yuan of losses, and Miss Zhang was very happy and took the initiative to send a thank you pennant of "efficient and incorruptible, airport guard".
"According to incomplete statistics, so far this year, our police station has received 21 pennants." Zhang Yu, director of the airport public security bureau terminal area police station, said that the pennant is an affirmation of the police handling the case, but also an incentive for the airport public security work, "these pennants always remind us that we must wholeheartedly do practical things for the masses, solve problems, and help passengers travel safely and smoothly." ”
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