Recently, the Ministry of Human Resources and Social Security issued the "Decision on Awarding the Title of National Technical Expert of the Outstanding Players of the 2019-2020 Vocational Skills Competition", and Guo Nan of Hefei Branch was awarded the title of "National Technical Expert". ”
Guo Nan has long been engaged in front-line investment work, conscientious, excellence, adhering to the "People's Post for the People" service purpose, diligently learning business knowledge, hard practice skills, has successively obtained the primary courier salesman, intermediate courier salesman, senior courier salesman skill level certificate, has won Hefei "gold medal worker", "young post expert", "technical expert" and Anhui Province "May 1st Labor Medal" and many other honorary titles, in 2018 won the second place in the Anhui Postal Industry Vocational Skills Competition, In 2019, he won the first prize in the national finals of the National Postal Industry Vocational Skills Competition, and is a well-deserved business elite and expert.
Down-to-earth, fast growth
Before entering the postal service, Guo Nan worked as a warehouse manager. Although they are all in the logistics industry, the position of courier is undoubtedly a new challenge for him. Every day walking the streets and alleys, which family is in which building in which street, the first day of work will be difficult for Guo Nan, the speed of receiving and delivering parts can not meet the requirements, but every day no matter how late overtime, Guo Nan must also insist on delivering all the mail. It is this persistence that allows him to start from the simplest but most effective way to do it, draw a simple map of the roads, streets, and residential buildings in the area he is responsible for, review the memory at any time, and soon become familiar with his regional distribution.
In 2016, in order to improve the level of investment service, the company began to implement a small team operation mode, and the growth experience of the investment position made Guo Nan realize that through the mutual cooperation of small teams, on the basis of doing a good job in delivery work, the maximum release of time and energy, going out to actively find customers, in order to bring more benefits to the enterprise. He took the initiative to ask Zhan Zhan to serve as the team leader, and formed his own unique experience in the process of mining customers, "Marketing is not as difficult as everyone thinks, the main thing is to be bold and careful." "He carefully observes in the delivery process, because there is a receipt and a mail, after finding a customer who needs to be delivered, he takes the initiative to recommend the advantage line, tracks it piece by piece in the process of trial mail, and feedback to the customer." With the joint efforts of Guo Nan and the team, the team's customers have increased from three or five to more than a dozen, the business income has doubled, and the income of team members has increased by more than 1,000 yuan.
Strive for excellence, create first-class
Guo Nan has such a tenacity in his body, and once something is done, he must do it well. While devoting himself to daily work, he took the initiative to study various business knowledge and skills, constantly asked for advice from the teachers around him, and strengthened the study of theoretical knowledge such as rules and regulations, and constantly worked hard to practice in practical work. Through the study, he has obtained the senior courier salesman and senior postal business marketer grade certificate, achieved excellent results in many municipal, provincial and national postal industry vocational skills competitions, twice won the first place in the municipal postal industry vocational skills competition, and won the first prize in the courier group in the China Skills Competition - the second national postal industry vocational skills competition.
"These honors are an affirmation of my previous work, and I will work harder in the future." He deeply realized that the theoretical knowledge he had mastered could no longer meet the requirements of his work. As a postal employee, each individual not only represents the image of the enterprise, but also represents the image of the "national team" of the postal industry, and must reflect the quality level and responsibility of the "national team". In order to further improve himself, he passed the Adult College Entrance Examination. It is even more active to move closer to the organization, and has now submitted an application to join the party, in the process of daily work and life and service to customers, always keep in mind the original mission of "people's post for the people", and always strictly demand themselves in accordance with the requirements of party members.
Take responsibility and be brave
As the backbone of the job, Guo Nan took the initiative to take the lead, and during the annual "Double 11", "Double 12" and the Spring Festival peak season, he helped his colleagues share the production pressure, and after completing his work, he took the initiative to deliver overtime mail.
At the beginning of 2020, with the continuous severe situation of the new crown epidemic, Guo Nan, who was preparing to return to his hometown for the New Year, faced with the situation of road closure and shortage of staff at the station, chose to return to work and devote himself to the fight against the epidemic for more than 40 days. Although his body was very tired, when he learned that the Hubei blood bank was in an emergency, he came to the blood bank for the first time to donate blood voluntarily.
"Because I am also a part of the frontline of the fight against the epidemic, I must do my part when I learn that the more difficult front line needs help, because in the face of the epidemic, everyone's hearts are always linked." Guo Nan has always been a warm-hearted person, and he also participated in the Hefei Love Newspaper Donation Project through Tencent Public Welfare, participated in the Dream University activities held by the Hope Project in Anhui Province, and contributed to the university dreams of Hanmen students. (Don Zhongzhen)