CCTV news: According to the forecast analysis of the meteorological department, Beijing has carried out the commissioning of the heating system in advance, and the heating start work is 10 days earlier than in previous years. Up to now, 3421 residential heating boiler rooms in the city have been ignited and debugged, and the ignition rate has reached 99.65%.
During the commissioning of the heating system, each heating unit increases the inspection and commissioning of the heating facilities, solves the system running and dripping in a timely manner, and organizes emergency repairs for the failures that occur during the commissioning period, so as to make full preparations for the formal heating.
In order to provide heating services for residents in a more detailed way, Beijing has also launched a "heating housekeeper" service. The so-called heating housekeeper refers to a full-time person who answers and deals with heating problems such as residents' consultation, repair and complaints 24 hours a day.
Wang Kun, deputy general manager of Beijing Beiyan Heat Co., Ltd.: After receiving the user's repair, our heating housekeeper must bring maintenance tools to the door within 1 hour for service, if you encounter an emergency, such as an emergency situation such as running water, you need to come to the door within 15 minutes.
In the Beijing Economic and Technological Development Zone, the staff also established a youth volunteer service team and a party member vanguard team for special groups such as the orphans and disabled elderly and the elderly living alone in the community, and took the initiative to go to the homes of the elderly to check the water leakage and heating effect to ensure that residents are warm through the winter.
Source: CCTV