At about 13:55 p.m. on September 15, 2021, Yan Rong, driver of Volkswagen Company Shaanxi AD24125, drove to the west gate of Greenland Century City on Zhangba4 Road, there were two young men blocking the car, after the passenger got on the bus, Yan Rong greeted the passengers in accordance with the standardized service process, prompted the scan code registration, asked the passengers where to go, communicated the driving route with the passengers, drove to shenglong Square in the northern suburbs according to the passengers' choice route, arrived at the destination at about 14:30, after the passengers got off the bus, Yan Rong put up the delivery guide plate and prepared to go back to charge , delivery, to the south of Longshou Village when a pair of father and daughter to Dongguan, the car drove out of a distance, the male passenger said that there is a bag in the back row, the bag is a laptop, Yan Rong thought about it, it is estimated that it may be left by the last passenger, after the pair of father and daughter were sent, Yan Rong began to find a passenger information in the payment record, but always could not get in touch with the passengers, Yan Rong contacted the passengers while rushing to the company, when walking to Yanxiang Road, the company phone called, the owner has contacted the company, Yan Rong went directly to the company to hand over the lost items to the service center, and at about 16:10 on the same day, mr. Wang, the owner of the lost house, went to the company to take away the computer, and gave high praise to Xi'an's brother's excellent character.