When the upstairs residents were renovating, they privately changed the heating pipeline, and as a result, the heating leaked during the heating period, resulting in the walls and floors of the downstairs residents' homes being damaged. Downstairs looked upstairs for theory, and upstairs believed that the responsibility should be borne by the decoration company.
When the renovation company was found, the renovation company was unwilling to take full responsibility, because there was no solution to the matter, and it dragged on for months.
In the end, with the help of the judiciary, the contradictions between the two sides were resolved.
On October 27, the reporter restored the whole process of the matter through interviews.
The heating leaked
At 8:00 a.m. on January 11, 2020, Wang Hua, an 80-year-old woman who lives in the third district of the Entrepreneurship City in Ranghu Road District, suddenly found that there was water dripping from the roof of her restaurant.
"Wife, you come here, what's going on?" Did you run upstairs?" Wang Da Niang anxiously called out to her wife.
Listening to Madame Wang's shouts, her wife hurried to the restaurant. At this point, the water was already flowing down.
The old two quickly found a basin to receive water. "I'm watching here, you call your son and ask him to come back." Receiving the call, Wang Daniang's son rushed home.
It turned out that Li Xiang (pseudonym), an upstairs resident, had workers privately change the heating pipeline during the renovation process.
The leak caused the walls and floors of Wang Daniang's restaurant to suffer, and the originally good restaurant became a mess. After learning about the situation of Wang Daniang's family downstairs, Li Xiang quickly got in touch with the decoration company.
Shirk responsibility
I heard that the heating pipeline ran downstairs, and the person in charge of the decoration of Li Xiang's home quickly sent someone to repair it, but it has become a fact that Wang Daniang's home was soaked.
At that time, because of the running water upstairs, Wang Daniang's home was soaked.
Subsequently, Wang Daniang's son found Li Xiang and demanded that he compensate him for the loss of 10,000 yuan.
Li Xiang said that although it is the water leaking from his own heating, the leakage is not his responsibility, but because the decoration company did not do a good job of geothermal pipelines, which led to the occurrence of the accident, the responsibility lies with the decoration company.
In order to solve the matter as soon as possible, Li Xiang contacted the decoration company and conveyed the wishes of the residents downstairs, no, the decoration company is only willing to bear 4,000 yuan compensation.
Until the National Day, the problem could not be solved.
Seek mediation
The matter was not resolved, and as soon as the old couple saw the restaurant that was soaked out of shape, they were angry.
After the National Day, Wang Daniang's daughter saw the convenience service card forwarded in the community grid group, and when she learned of all the free mediation services of the judiciary, she came to the Chengfeng Judicial Office for consultation with the psychology of trying it out.
On October 11, the staff and lawyers of the Chengfeng Judicial Office personally went to the door to understand the incident and checked the water leakage.
The staff found that the roof of the restaurant of Wang Daniang's house did have multiple peeling and crack conditions caused by water leakage; When walking, there are many noises on the floor.
Wang Da Niang said: "When I said that I wanted 10,000 yuan, I was also angry, I was too angry, if I can solve the problem now, I can reduce the compensation." ”
Subsequently, the staff got in touch with Li Xiang, who said: "I am willing to negotiate the amount of compensation with the decoration company again." ”
On the evening of October 12, Li Xiang got in touch with the staff of the judicial office, and the decoration company said that it still insisted on only paying 4,000 yuan in compensation.
Say yes patiently
"Although your home heating and running water is caused by the renovation company changing the heating pipeline, you are the homeowner and also have certain responsibilities." If you do not change the heating privately, there will be no case of heating running water. The staff of the judicial office said.
Listening to the staff's words, Li Xiang was silent. Seeing that Li Xiang did not say anything more, the staff said: "You are the neighbors upstairs and downstairs, before you did not renovate, the old people downstairs did not have this matter, for this matter hurt and angry, it is not worth it." ”
After many consultations by the staff, Li Xiang finally said that he was willing to bear the compensation of 2,000 yuan, plus the 4,000 yuan of compensation for the decoration company, a total of 6,000 yuan for Wang Daniang.
Shake hands
After learning that Li Xianghe and the decoration company compensated herself 6,000 yuan, Wang Da Niang thought that the money was enough to repair the house, and under the persuasion of the mediator, Wang Da Niang was willing to reduce the amount of compensation to 6,000 yuan.
At this point, the two sides took a step back, satisfactorily resolved the problem, and resolved the deadlock.
Li Xiang transferred 6,000 yuan to Wang Daniang's daughter on the spot in the form of WeChat transfer, and at this point, the neighborhood dispute that lasted for 9 months finally came to a successful end.
"Big lady, I'm really sorry to soak your house, I'll pay attention to it in the future, you don't get angry anymore." Li Xiang shook Wang Daniang's hand and said.
"Child, the water and fire are merciless, we live upstairs and downstairs, just across the floor, we will have to take care of each other in the future." Wang Da Niang said to Li Xiang.
Listening to Wang Daniang's words, Li Xianglian nodded.
Mediator's comments: Harmony is precious
Although this case is a small dispute between neighbors, it can reflect the big problems of society.
In life, there will inevitably be some contradictions between neighbors, and if they are not handled properly, they will more or less affect the relationship between neighbors. In fact, most of the disputes between neighbors are small things, but just because the two sides do not give in to each other, it will lead to the intensification of contradictions, at this time, the mediator needs to be used as a mediator to calm the anger of the residents.
While resolving contradictions, we must not only take into account the vital interests of the parties concerned, but also try our best to repair neighborhood relations that are virtuous and good to our neighbors.
Through this case, it is hoped that when the general public encounters similar disputes, they will understand each other, think in a different position, consider each other's difficulties, and value peace.
Journalist Zhang Lin Photo courtesy of the Judicial Institute