The Paper's reporter Chen Yixin
On October 29, 30 Johnson & Johnson "parade demonstration vehicles" slowly drove out of the site of Johnson & Johnson Branch at No. 4188 Yanggao South Road. Images of this article courtesy of the interviewees
In recent years, the popularity of taxi software has brought a lot of impact to the traditional taxi industry, and problems such as "empty cars do not stop" and "drivers pick customers" have become increasingly prominent, and for the elderly, taxis are more inconvenient.
On October 29, the surging news reporter learned from Johnson & Johnson Rental that it was the first in the industry to launch a "parade demonstration fleet", which does not undertake any platform business, mainly recruiting passengers, while taking into account the traditional call service, and will also open on-board Wi-Fi to facilitate the public.
In the morning of the same day, 30 Johnson & Johnson "parade demonstration vehicles" slowly drove out from the site of Johnson & Johnson Branch at No. 4188 Yanggao South Road, marking the official operation of Johnson & Johnson's "parade demonstration car" first promoted by Johnson & Johnson in Shanghai's rental industry.
In the early stage, the initial scale of demonstration vehicles was about 100 vehicles, and the follow-up will gradually increase to 500 to 1000 vehicles, forming a certain scale effect and demonstration effect.
"The parade demonstration fleet adopts a new operating model to further increase the motivation of driver service." Johnson & Johnson Rental relevant person in charge of the introduction, the company changed the traditional contracting system model, the adoption of the employee system, the demonstration fleet by the company directly operated, the driver worked 8 hours a day, there is a guaranteed income, no share of money. This not only reduces the psychological pressure of the driver, but also reduces the labor intensity of the driver.
It is worth mentioning that the demonstration fleet takes the recruitment of passengers as the main business object, and at the same time takes into account the traditional telephony services such as the 95128 hotline of the Ministry of Transport and Johnson & Johnson 62580000, and does not undertake any platform business. The drivers of the demonstration fleet take party members, advanced, labor models, craftsmen and other excellent drivers as the main body, and promise to "stop the recruitment" and "dispatch must be picked up" to further enhance the passenger experience with high-quality service.
The supporting implementation has also raised the bar. According to the relevant person in charge of Johnson & Johnson, the body of each parade demonstration vehicle has a simple and easy-to-identify "parade demonstration car" logo, and the driver wears a unified identification suit for the demonstration team. The vehicle is uniformly installed in the car service screen, which is convenient for passengers to scan the code to pay the fare, and is also equipped with masks, paper towels, cleaning bags, drinking water, emergency kits and other convenient supplies, and will open on-board mobile WIFI to provide more value-added services for passengers.
Zhang Shuoyu, general manager of Johnson & Johnson Taxi, said that the establishment of the parade demonstration fleet is a new exploration of the differentiated travel services provided by traditional taxi companies to passengers. Johnson & Johnson will make every effort to take the lead in the taxi guarantee of the fourth CIIE, coordinate the four major taxi companies of Volkswagen, Haibo, Jinjiang and Yinjian, and jointly do a good job in the supply of vehicle services at the exhibition hall site and the timely and orderly evacuation of large passenger flows to ensure that the exhibition personnel "walk smoothly".
Editor-in-Charge: Gong Chinese
Proofreader: Luan Meng