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Text | Huashang Taoluo Horse wing fly
The pit of the moving company, obviously!
The Chaoyang Procuratorate recently reported that Zhao Mouqiang and 6 other people from Beijing Sifang Brothers Moving Co., Ltd. were arrested according to law on suspicion of forced trading.
It all started with the exposure of singer Wu Hongfei. Previously, Wu Hongfei said that Beijing Sifang Brothers Co., Ltd. suddenly and maliciously increased the price in the process of service, and the difference between the costs before and after was nearly 10,000 yuan, and after the investigation and review of the Supervision Bureau, Sifang Brothers Co., Ltd. was fined 800,000 yuan...
Moving companies pit people and become a purgatory of life, which has become part of the self-psychological expectation.
In May 2020, the big V blogger "@Chuan Dafa" and his friend "@I am Fancy Wang" revealed that the two encountered a sky-high price in "A Lala", a distance of 1.2 kilometers, and even charged 5400 yuan for handling fees, and asked: "Who set the charging standards?" Is it charged by meters? "Why don't you tell me in advance, but ask in a hurry?" "Whose hands did the money end up?" ”。
"@Chuan Daihatsu" had to choose to compromise under the disguised threat of the moving master "throwing things away without paying".
After the fermentation of the incident, a certain Lala chose to issue an apology and rectification statement under the pressure of huge public opinion.
Moving is a tempering that most people will experience, everyone has more or less had a variety of unique experiences, some moving is accompanied by the struggle of youth and good years, and when you think about it again, it is a good memory.
But in recent years, moving pits seem to have become commonplace, in addition to the encounter of "@ Chuan Dafa", "500 meters of distance, layer by layer increase to 3600 yuan", "I know where your home is, do not give money to come to the door every day", "negotiated 2000 yuan, sitting on the ground price increased to 18,000 yuan", moving companies and "pits", has been fully linked in the minds of the public.
As a public figure with a certain degree of influence, the well-known singers of the Network are not wrong by the moving company, and tens of millions of ordinary users who have no channels can only swallow and digest the fact that they are pitted.
With the advent of the information age, the Internet has acted as an intermediary that integrates all information, the efficiency is improved, and the gap is filled, but the chronic disease of the moving industry still exists.
Industry fraud such as double standards, vague details, overlord clauses, etc. is still emerging.
In December 1988, China's first moving company "Likang" was established in Beijing, which was regarded as a major progress of the times at that time, and the era of moving that required "sacrificing face, pulling down face, and asking relatives and friends" was gone, and it also created a huge number of jobs for the society.
However, a brilliant start does not necessarily lead to satisfactory results.
In the following thirty years, the moving company has been constantly updated, and after accepting the transformation of the Internet, the speed of development and change is even faster enough to be calculated in days.
According to data analysis, in the future, by 2021, the size of the same-city freight market is expected to exceed 1.5 trillion yuan.
The threshold for setting up a moving company is not high, it can even be said to be excessively low: a truck, a few employees, a moving company can declare its opening.
Some moving companies do not even have fixed trucks and workers, and they are temporarily hired when they are alive, and important indicators such as basic work skills, item safety, contract text preparation, and handling route design are almost blank.
The most worrying thing is that many small companies, in order to quickly gain a foothold and seize the market, have developed a "secret of making a fortune", relying on "high imitation" well-known moving companies, and then entering the public eye through the website bidding ranking.
According to incomplete statistics, nearly 60% of users who have moved have encountered counterfeit moving companies, and more than 30% of users have been deceived.
Taking Ant Moving as an example, in the first half of 2019 alone, the complaint department received more than 5,400 complaints about various types caused by counterfeit ant moves, mostly in Jinan, Shanghai, Guangzhou, Hangzhou, Xi'an, Shenzhen and other places, and this is only the tip of the iceberg of this huge market, because most customers choose to be silent in the face of being deceived by counterfeit moving companies.
Another "clever" thing about these counterfeit moving companies is that they will not sign contracts with customers from beginning to end, nor do they provide formal paper or electronic invoices, after collecting fees, there are no new problems after that, they are not recognized, they are not responsible, and in the absence of conclusive evidence, it is difficult for users to successfully protect their rights.
Even those leading enterprises in the industry will have some loopholes, such as a lala, although there are more detailed standards for the cost of moving into the house, but there is no specific provision for the handling fee before entering the building.
For example, when pure manual handling is required, if the handling distance exceeds 50 meters, the platform allows drivers and customers to negotiate their own fees, such a loophole means that they have considerable loopholes to drill, and the consequences are equally unimaginable.
In addition to the supervision of public opinion, intervention at the national level is also very necessary. In 2019, the Ministry of Transport and the State Administration of Taxation issued the Interim Measures for the Operation and Management of Road Freight Transport on Online Platforms, article 17 of which stipulates that online freight operators should improve trading rules and service agreements, establish an online dispute resolution mechanism, and formulate and publicize resolution rules.
Tracing back to the source, sky-high handling fees and many industry chaos is not the individual behavior of a person or a company, but the game carried out by investors behind the market and interests, and if you want to completely solve this problem, you also need the joint efforts of different groups.
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