On March 24, 2021, Zhang Huali, a police officer at Xiaolongkan Police Station, and Yan Shuang, an auxiliary police officer, held a large box and followed a little girl carrying a large bag and a small bag to help her move into her new home. From that day on, 10-year-old Xiaoxue officially bid farewell to the wandering life and returned to the campus to start a new journey.
Xiaoxue and her father have been wandering for nearly a year due to family changes, and they have repeatedly refused the help provided by the police station for psychological reasons. Seeing that the life of the two is becoming more and more difficult, the police officer Zhang Huali approached Xiaoxue as a "sister" and melted the ice wall in the hearts of the father and daughter with sincere care, helping the two to rekindle the hope of life.
▲ Zhang Huali and Yan Shuang are helping Xiaoxue move
"Thank you sister!" At the door of the house, in the face of Xiao Xue's solemn thanks, Zhang Huali and Yan Shuang smiled like flowers, but their eyes were warm.
Zhang Huali and Yan Shuang are members of the "Little Sister Community Police Team" of Xiaolongkan Police Station, a community police team composed entirely of women. Women's unique affinity is their unique characteristics and advantages, whether it is "sister", "daughter" or "friend", "relative", they use women's gentle, easy-going, kind characteristics to serve the community masses.
Anti-fraud sister: collective wisdom and collective efforts to protect the masses' "money bags"
How did the "Little Sister Community Policing Team" come about? This is an innovative achievement of the Xiaolongkan police station to create a "Fengqiao-style public security police station".
The area under the jurisdiction of Xiaolongkan Police Station is only 1.09 square kilometers, which vividly reflects the "small" character of Xiaolongkan. The actual population is about 60,000 people, of which 50% are floating population, and the social conditions and public conditions are complex, and the management is difficult. In his daily work, Zhang Yuheng, an instructor at the police station, found that women have strong affinity, good listening, easy communication, and have a unique advantage in doing mass work. It just so happens that the female police auxiliary police in the police station account for one-third of the total police force, so why not gather the female police auxiliary police to form a community police team? In this way, at the end of 2020, the "Little Sister Community Police Team" was officially born.
Zhang Huali is carrying out anti-fraud propaganda to the masses
The finalization of the name "Little Sister Community Police Team" also has a lot of sayings, starting with the small characters of Xiaolongkan, which not only highlights the short and capable characteristics of this team, but also makes the people in the jurisdiction feel more cordial.
What kind of effect can a police force composed of all women have? Zhang Yuheng said that this is by no means a formality or a gimmick. Facts have proved that soon after the establishment of this team, it has repeatedly built up miracles and achieved very outstanding results.
Telecommunications fraud is one of the key types of cases that police stations are concerned about. There are many floating populations, many elderly students, and many individual industrial and commercial households in Xiaolongkan's jurisdiction, and these groups are high-risk potential targets for telecommunications network fraud. In view of this situation, the Xiaolongkan police station has always carried out propaganda and prevention with the idea of "preventing fraud and counter-deception, and publicizing first". After the establishment of the "Little Sister Community Police Team", because of its more people-friendly and soft image and characteristics, it has become one of the main forces of anti-fraud propaganda.
On September 2, members of the "Little Sister Community Police Team" walked into the Jiaxin community to give a special lecture on anti-fraud knowledge and conduct anti-fraud knowledge training for outdoor workers. However, on the afternoon of the same day, Grandma Zhang, a resident of the jurisdiction, received a phone call at home, and the end of the phone recommended a pension insurance investment project to Grandma Zhang, "The income is very impressive, saving 100,000 yuan into it is enough to take interest every month", and strongly recommends Grandma Zhang to join the investment. He also told Grandma Zhang not to answer any calls and not to tell anyone, otherwise she would not make money if she leaked the news.
Grandma Zhang believed it to be true and hung up several anti-fraud warning calls from the police station. Zhang Huali, who was carrying out anti-fraud propaganda in the community, received the news from the police station and immediately rushed to Zhang's mother-in-law's home to dissuade her from the scene. Five minutes later, Zhang Huali breathlessly knocked on the door of Zhang's mother-in-law's house.
"Grandma Zhang, did someone just say that someone would take you to invest and make money?"
"How do you know?" He wouldn't let me tell anyone else. People are kind enough to take me to make money. ”
"Don't believe him, he's a liar!"
"Gotta get it, he's telling the truth!"
The stubborn Mother-in-law Zhang did not believe Zhang Huali's warning at first, insisting on believing that the other end of the phone was really a "financial expert". At this time, Zhang Lihua took out the female specialty, chatted with Zhang Grandma about the parents' short, and after seeing that the other party was not so resistant, explained to her the common words and real cases of this kind of fraud, and took out her mobile phone to show Grandma Zhang the recent anti-fraud cases. Finally, the mother-in-law finally realized, shook Zhang Hua's hand and said: "Thanks to your timely arrival, otherwise my pension money may not be saved." ”
After the establishment of the "Little Sister Community Police Team", it will organize and carry out legal popularization publicity at designated points every month, and at the same time closely combine the work of "one standard and three real" information collection and "one million police officers into tens of millions of homes", and enter communities, units, enterprises, and schools to carry out face-to-face publicity. In addition, targeted anti-fraud course training will be carried out regularly for grid members, enterprise leaders and financial personnel in the jurisdiction to improve the quality of anti-fraud publicity.
Since the beginning of this year, the "Little Sister Community Police Team" has held 4 forums, 16 court meetings, more than 60 lectures on the rule of law, distributed more than 35,000 publicity brochures, posted more than 700 posters, benefited more than 40,000 people, and achieved remarkable anti-fraud propaganda results. Up to now, the incidence of telecommunications fraud in police stations has dropped by 18% year-on-year.
Miss Confidant and the wind and rain to resolve family conflicts
In the process of day-to-day community service, the meticulous work of the young ladies of the police force and the general care of their families have made many residents of the jurisdiction regard them as relatives and friends. When encountering difficult problems, finding the "little sisters" at the police station is a "special channel" for the residents here.
On the afternoon of September 8, the residents of the jurisdiction made a lot of trouble with their mother-in-law's house, and the pots and pans fell to the ground. Daughter-in-law Xiao Xie believes that her in-laws are biased towards her uncle, and she and her husband have paid a lot for the whole big family but are not recognized, and the grievances and contradictions that have accumulated for a long time suddenly erupt because of the mother-in-law's words. When the police arrived at the scene, the two sides had even moved their hands. Several male policemen immediately stepped forward to separate the two, and several blood marks were also caught on their arms in the confusion. It was difficult to pull the two apart, but the anger of both sides has not diminished, and there is a possibility of doing it again without a word.
The police took the two sides back to the police station and prepared to carry out the work of persuasion separately. However, Xiao Xie was angry, and his heart was very aggrieved, determined to divorce her husband and leave the family, and the police on duty did not do anything for a long time.
Tian Jingjing, a member of the "Little Sister Community Police Team", knew about it and spent the other policemen in the mediation room, leaving only herself and Xiao Xie to have a conversation between girlfriends. While listening to Xiao Xie talk about her grievances in recent years, Tian Jingjing wasted no time in comforting and persuading: Occasional friction in a big family is inevitable. It is also normal for the older generation to have a generation gap with the younger generation, and there are also contradictions of one kind or another in their own families. If you really can't reconcile, you can choose to go out independently with your husband, after all, the emotional foundation of the small two is deep, and there is no need to affect the relationship between husband and wife because of the contradictions of the big family.
▲ Tian Jingjing is mediating a family dispute
After Xiao Xie's mood stabilized, Tian Jingjing came to Xiang's mother-in-law's side again, listed out the big and small things that Xiao Xie had done for the family, and told Xiang Mother-in-law to see more of the efforts of family members, be more considerate of their hardships, don't be too harsh, and the family and talent will be happy. Under the persuasion of Tian Jingjing to put herself in the shoes of her heart and heart, at 11:30 that night, the two sides apologized to each other, the family of five returned home in harmony, and a thorny family dispute was resolved in the gentle wind and rain.
Since the beginning of this year, the "Little Sister Community Police Team" has resolved a total of 576 cases of contradictions and disputes, including 125 cases of persistent contradictions, and the success rate of mediation has reached 99%, avoiding the fermentation and escalation of contradictions, and effectively ensuring that "small things do not leave the community, big things do not leave the community, and difficult things do not leave the jurisdiction".
Warm Heart Miss Sister Acts as a "Timely Rain" to Help the Needy
In the process of daily communication with the residents of the district, the members of the "Little Sister Community Police Team" can always hear from their mouths that many parents are short and short. But they did not laugh at these small problems as idle gossip, but left a heart eye to pay attention to them at any time, and appeared in time when the masses needed help, so as to avoid small things from being solved and gradually evolving into big problems.
On April 16, 2021, Gu Dajie, who lives in Huangjue Bay, encountered difficulties, the pension was somehow suspended, and the 80-year-old mother broke her arm, and her life once fell into a trough. Helpless, Sister Gu couldn't think straight for a moment, and once wanted to leave it alone, a hundred times.
Yan Guoling, a member of the "Little Sister Community Police Team", heard the news from the residents of other communities and immediately rushed to Sister Gu's home to send Sister Gu's mother to the hospital in time so that she could receive timely treatment. Subsequently, Yan Guoling returned to the police station without stopping, and the joint street and other departments sent condolence money to Gu Dajie to solve the urgent need.
▲ Yan Guoling (second from the right) In order to help the elderly solve problems, she is understanding the needs of the elderly in the elderly's homes in the jurisdiction
During the break, Yan Guoling cares about the situation of Sister Gu's mother through her mobile phone from time to time, and accompanies Sister Gu to talk about her worries, so that Sister Gu believes that "all difficulties are temporary, and there is no obstacle in life." At the same time, I went back and forth between several departments to find the reason for the suspension of Gu Dajie's pension, and tried to help Gu Dajie improve the relevant procedures and get the pension again.
After all this was done, the melancholy clouds that used to cover Gu Dajie's face finally gradually dissipated, and she was extremely grateful for Yan Guoling's help, and everyone said, "Thanks to this sister baby, it really helped me a lot!" I don't know how to thank her! ”
After the establishment of the "Little Sister Community Police Team", it actively carried out activities such as love and help, care and assistance, sending certificates to the door, psychological counseling, etc., closely linked with the masses, spontaneously solved the difficulties of the masses, fully responded to the demands of the masses, prevented micro-du and gradually eliminated hidden dangers of social security in advance, and effectively guaranteed the harmony and tranquility of the jurisdiction.
Since its establishment, the "Little Sister Community Police Team" has become a golden signboard for the Xiaolongkan Police Station to carry out the practical activity of "I do practical things for the masses", leaving a heroic and refreshing figure in the hearts of the people in the jurisdiction.