On December 8th, 36Kr successfully held the "WISE2020 King of the New Economy Conference - Enterprise Service Summit" at the Beijing International Convention Center. With the theme of "Ten Years of Enterprise Service: Rise and Acceleration", the conference brought together China Academy of Information and Communications Technology, Tsinghua University, Beijing Normal University, Tencent, Jiuhe Venture Capital, Shiqiao Group, SalaryBao Technology, Laiye Technology, Bello Bero, Zhongfu Information, Harvest Investment, Shanghai Lianchuang, BOSS Direct Employment, 51 Social Security, Independence Day, Hongji Cyclone, Xiao Ge Tong, Chain Hing Capital, Germanium Wei Technology, 360, Orion Star, Nokia Growth Fund, Yuan circle technology, Dachen Caizhi, Li Xiangjia, Yunkuo Technology, Industry experts such as Huoyan Cloud, well-known investors and industry representatives focusing on the enterprise service track, from the analysis of the industry market environment to the sustainable development strategy of the enterprise, from the macro industry development insight to the micro enterprise service management upgrade, jointly discuss the digital development trend of the enterprise service, and in the rise and acceleration of the enterprise service in the past ten years, the new opportunities of the enterprise service track are foresighted.
Zhang Xueli, President of the East China Branch of the Chinese Academy of Information and Communications Technology, gave a speech with the theme of "New Infrastructure Breeds New Opportunities, New Technologies Enable Digital Transformation", starting from the macro national industrial policy, explaining what new opportunities 5G, artificial intelligence, big data and cloud computing technologies involved in new infrastructure will bring to the market.
Wang Xiao, founder of Jiuhe Venture Capital, delivered a speech with the theme of "New Opportunities for Enterprise Services in the Era of Digital Intelligence", sharing the new trends in the development of enterprise services, new growth models and new investment opportunities in the next decade. ”
Subsequently, the vice president of Shiqiao Group and ceo of Shiqiao Transportation Capacity elaborated his understanding of improving efficiency from the perspective of the logistics industry Internet: "Establishing a fully online and intelligent transportation environment for network freight can promote the digital transformation of China's logistics industry from quantitative change to qualitative change."
Lv Yiping, General Manager of Tencent's Security Industry Security Operation Department, analyzed the importance of security from a cloud-native perspective: "In the future, the cloud will become the main battlefield of security."
Liu Shubing, founder and CEO of Salary Treasure Technology, believes that the development of the new economy, new formats and new individuals is no longer just a trend, but has become a reality. We hope that through our services, we can better solve the salary and tax problems between the sharing economy platform and freelancers, better help freelancers to operate in compliance, and release free productivity, which is also our vision.
Hu Yichuan, CTO of Laiye Technology, believes that more people in the enterprise need managers, and in the future, there are more software robots in the enterprise, and we also need the managers of robots to face, solve and formulate the strategy of intelligent automation of enterprises through the RPA+AI Center of Excellence.
Li Songyi, founder and CEO of Bello Bello, agrees with the "What is the most expensive in the 21st century" in "No Thief in the World"? Talent" view, and Bero also through intelligent means, reduce the recruitment process of repetitive and cumbersome transactional work, improve the efficiency of enterprises to find talents, to help Chinese enterprises initially achieve "talent freedom".
At the roundtable with the theme of "Domestic Substitution", Liu Haiwei of Zhongfu Information, Qiu Xiaochuan, CEO of Harvest Investment, Zhu Yifan, CFO of Shanghai Lianchuang, Managing Partner Zhu Yifan, and Wang Yicheng, Deputy General Manager of Tencent Cloud Database, respectively elaborated their understanding of the domestic substitution boom in the field of enterprise services from the perspectives of information security, capital and database.
In the afternoon, Zhao Peng, founder and CEO of BOSS Direct Employment, analyzed toB from the perspective of recruitment, believing that "successful people in the service field of Chinese enterprises after ten years must mainly serve small B, and the more vertical people will be happier."
It is difficult to recruit people, it is difficult to employ people, and 51 social security is also an enterprise that cuts from the perspective of human resources. They provide social security services for enterprises in the form of SaaS that integrate soft services, which can solve the complex problems of enterprises dealing with salary and individual tax filing, and the founder and CEO believes that "more professional service providers will be needed in the future".
Zheng Yi, founder and CEO of Independence Day, a one-stop integrated service platform for flexible employment, shared a speech based on "Technology Empowers Flexible Employment in the New Era", starting from the development status of Flexible Employment in China and how Independence Day empowers Flexible Employment through self-developed big data systems, etc., and analyzed the role of Flexible Employment in the future development and transformation of enterprise organizations.
Qian Min, general manager of Tencent Conference, said from the release of Tencent Conference on December 25 last year that she completed the deployment of 145 countries and regions around the world within one week, detailed her views on future communication methods, office methods, and working methods, and expressed her hope to export Tencent Conference's multi-party audio and video capabilities to create an infrastructure for future online collaboration.
As a veteran of enterprise services, Cheng Wenyuan, co-founder and COO of Hongji Cyclone, shared his views on RPA, digitalization and automation with the theme of "Digital Enterprise in the Era of Hyper-Automation": Hongji Cyclone has developed RPA from a desktop automation tool for short workflows to an intelligent automation platform for long business flows.
Fan Xiaoxing, co-founder &COO of XiaoEtong, took the cases of Zhongyan International, Huaxia Fund, Hao tifen, etc. as cases to tell in detail how Xiaoetong helps enterprises achieve digital transformation.
This was followed by a paper titled "When The Trend Toward Protecting Personal Privacy Data, What Are Tech Companies Doing?" " as the theme of the round table. Xu Wei, associate professor of Tsinghua Institute for Interdisciplinary Information Technology and chief scientist of Huakong Qingjiao, Wu Shenkuo, executive director of the International Center for Network Rule of Law of Beijing Normal University and secretary general of the Research Center of the Internet Society of China, Wang Shuang, founder of Germanium Technology, Zou Guiqiang, general manager of 360 security products department, and Zhang Mingjing, founding partner of ChainSide Capital, discussed how technology companies should do something and not do anything when users' demands for privacy and data protection are becoming more and more intense.
Tong Ning, senior vice president of Orion Star, delivered a keynote speech on "AI New Opportunities and the Era of Service Robots Is Coming" after the roundtable, sharing how Orion Starry Sky relies on the industry's only self-developed full-chain AI technology and the concept of service robots, deep ploughing into different industry scenarios, serving the industrial Internet, so that people can be liberated from repetitive physical labor, do more creative work, and let the "human-machine collaboration" model help enterprises and industries reduce costs and increase efficiency.
Deng Yuanxun, managing partner of Nokia Growth Fund, shared the speech of "New Opportunities for Enterprise Services in the 5G Era", with the advent of the era of Internet of Everything, 5G, AI, cloud and other technological innovations will profoundly change the business world and bring new opportunities for enterprise services. Very noteworthy.
With the theme of "Thoughts, Practices and Prospects of High-net-worth Business Intelligence New Marketing", Han Jian, CEO of Yuanyuan Circle Technology, shared how the next generation of smart new marketing can help enterprises achieve accurate customer acquisition and user digital growth operations, and more effectively and continuously accumulate customer digital assets.
Yang Tinghui, partner of Dachen Caizhi Enterprise Service Industry, shared Dachen's vision of establishing an ecosystem of 600 invested enterprises with the theme of "Building an Inner Circulation Ecology and Striving to Be a First-class Runner for First-class Entrepreneurs", as well as the recent investment direction - enterprise-level SaaS, SaaS-based trading platform.
With the theme of "New Financial Infrastructure, Highway on the Long March of wealth management industry", Zhu Chao, CEO of Lixiangjia, shared how Lixiangjia solves the problem of many intermediate links and low efficiency in the traditional wealth management industry.
Liu Chungang, founder & CEO of Yunkuo Technology, shared the keynote speech of "Productivity Change, RPA Reconstructs the Future of Work", sharing how Yunkuo can help enterprises in different industries build intelligent productivity organizations through innovative and perfect product matrix, "Repeated work is left to robots to do, so that every employee can focus on more creative and valuable work".
The last independent speech "Data Engine + Marketing Dual Engine, ABM Creates the Shortest Path of ToB Marketing" was brought by Hu Jiehuan, vice president of strategy of Huoyan Cloud, who believes that ABM can help toB enterprises solve the pain point of customer acquisition through data engine and tool engine.
At the end of the event, 36Kr announced the WISE 2020 King of the New Economy Award of the Enterprise Service Circuit.
<h3>The following is the golden sentence of the guests of this summit:</h3>
Ten years of enterprise service, experienced the outlet, but also experienced the cold bench, in the ups and downs, China's enterprise service pattern gradually clear, several old pain points - large customers or small customers, standardization or customization, vertical or universal - each enterprise has also found their own good direction in the exploration.
After the epidemic, the digital education in the market has been catalyzed and accelerated. In the next decade, China's corporate services will grow on more fertile soil.
Looking forward to the answers for the next decade.