The community is the home of the residents, and there are many things in life that need the help of the community. But everyone must have had such an experience, go to the window to do things, the person in charge of this work is not on the post, have to run again; encounter some urgent things, the specific person in charge of the office, can not come back, anxious people want to do it. So how to try to meet the needs of residents to run less and finish things at once? Recently, the Kangning Street community of the Taiyuan Xiaodian Street Office has formulated an "AB post" position responsibility work system in response to this situation, putting pressure on itself and satisfying the people.
At the Corning Street Community Party Center, two staff members are familiarizing themselves with each other's business. Since the establishment of the "AB post" responsible work system, they must not only be comfortable with their own work, but also familiar with the business of their work partners.
Wu Xuan, deputy director of the Kangning Street Community: The setting of the AB post, from the perspective of our entire community, it is an innovative way of working, and we hope that through the working mechanism of the AB post, our complicated work can be carried out more efficiently and quickly, and we can do practical things for the masses and facilitate residents.
The so-called "AB post" is that in the daily work, the staff "A" is responsible for each piece of business of the post, and when the "A" leaves the post due to the incident, the "B" post is immediately replaced. The reporter learned that the community currently provides more than a hundred service areas, including pensions, medical insurance, education, environmental protection and so on. Prior to this, everyone was responsible for at least two or three jobs, and could reach more than a dozen jobs, and the establishment of the "AB post" doubled everyone's workload.
Zhang Yue, deputy director of the Kangning Street Community: Even if our workload increases, but I am familiar with his position, I can let the residents not run away, do practical things for him at one time, originally our job is to serve the residents, so it is worth the hard work.
Residents come and go, and they don't run away. The establishment of the "AB Post" has truly realized the seamless connection of serving the people, and the residents have also felt the speed and convenience of community service in the process of handling.
Resident Mao Guoqiang: I feel that the community is doing a special job here, saving you to run again, especially intimate, especially considerate, very good.
Resident Pang Donghai: Convenient, you can do it when you come, this is still a candidate, very good.
In addition to making it more convenient for residents to "come to work", the Corning Street community has also set up an AB post work mutual aid mechanism for the "going out" business.
Wang Xiaoyan, secretary and director of the party branch of the Kangning Street community: Our grid members also have such a setting, some grids are a pure residential community, the workload is relatively small, but some grids, there are more shops on the street, so it is said that these two posts are made an AB post, cooperate with each other, and the adjacent grids are also well connected, and the work is also convenient.
Reducing the handling process, compressing the processing time, and improving service efficiency, the Corning Street community has spent its mind and efforts on innovative work mechanisms, done a good job in people's livelihood work, and worked hard to do practical things for the people, solve difficulties, and do good things, and effectively provide good services for the people in the jurisdiction.
Wang Xiaoyan, secretary and director of the party branch of the Kangning Street community: The original intention of setting up the AB post is to better serve the residents, which is also a measure for our community to practice "I do practical things for the masses" on the 100th anniversary of the founding of the party. (Reporter Zhao Xia Wang Ziyu)
Source: Taiyuan Radio and Television News Channel