My first order customer was already ten years ago, a strange customer, I forgot who it was! But what impressed me the most was this first order, the product I bought turned out to be not the cheapest one in the products I wanted to sell, but the most expensive one, Omar Vitality Snow Beauty Mask a box of 490 yuan! 10 pieces, a piece of nearly 50 yuan! It was a surprise to me!
I started a business on the Taobao network at the time, opened a shop of my own, did beauty and skin care products, opened for three consecutive months without opening a single, very hard, all on the shelves to release products, promote products, delivery, packaging all I do. Because I don't have much money, so I can't open a physical store, I can only open an online store, I worked very hard to operate for three months, decorated and sorted out the shelves, kept looking for customers, relatives and friends are looking for all over, all promoted, three months without an order, the store has always been zero sales performance, I almost want to give up, physically and mentally exhausted! One afternoon I thought about it calmly and came up with an idea, what exactly does the customer need? It is sincere and real and really effective, rather than simply blindly pursuing beautiful pictures and cheap prices. Thinking of this, I recall that I did not open the store before I spent more than a year to learn beauty health, after learning also spent two or three months to go to the beauty chain Canodanting store internship, about two months, because of the skin allergies in my hands, so there was no way to continue at that time, I recalled that at that time in the beauty salon the best skin care products, is Omar vitality of the snow ying beauty mask, in the beauty salon is very hot, it can be said that this product is continuous sales, has always been in short supply, But his only drawback is that the pricing is too expensive, take the goods are really expensive, the original price of 490 yuan, I ran all over the beauty salon to ask and finally got a 90% discount to take the price, can only be placed in their own store, sold at the original price, about twenty or thirty yuan of profits!
The first time I put it on the shelves of my store, I got a very beautiful picture, and when the third day came, a customer came up to me and asked, are you guaranteed this authenticity? Is it the same as a beauty salon? I said it is exactly the same, the new date sealed packaging, the manufacturer is the same, the effect is exactly the same good, I also taught him how to use it will be more affordable, the effect will be better! He finally held a half-hearted attitude and prepared to place an order...
The customer is preparing to place an order! Suddenly stopped! I am through the network software chat, with the customer contact can not see the customer's face, but I saw the store order is not decided, I feel the other party is hesitating, I immediately replied to the customer, please ask what doubts do you have not placed an order now? Is there anything I need to help you solve? Customer service saw my question and quickly gave me a reply: Why is your store not well received? There is no credibility? I heard these two questions, I was suddenly stunned, this is my hard wound, the new store, where is the evaluation? Where is the credibility? So I was clever! I said sincerely in my heart, this product is indeed the goods I took in the beauty salon, genuine product guarantee, very easy to use, new date sealed packaging, if it is because my store does not have praise and credibility, resulting in you have doubts about my products, I can understand, so it! Because this mask was indeed a little expensive, I now take it apart, you first place a single piece in my store, a piece is 50 yuan, I give you free shipping, if you use it is very good, there is no problem, and then go back to our store to re-order a single box, but also hope that you can promote more customers to our store in the future! Is this good? The customer listened to my reply, the heart is very down-to-earth, I solved a question in her heart, but also gave her a reassuring pill, he finally placed an order, my first order was finally issued, the store also began to have credibility, a week later, the customer turned back to order a box, and later brought other customers to our store!
Because of this product, its real effect is indeed very good to use, although the product is a little expensive, but it is worth the money, and finally brought a lot of customers to my store, but also let my store slowly have credibility and more praise! Since then, I have opened the road to network entrepreneurship!
This was the first order I didn't expect! From this order, I summarized a key point, do sales, first of all we have to find the product for the customer, the product efficacy must be checked well, the price is second, the product without efficacy, the price is cheap and can not attract more repeat customers, the selection is the key, followed by my patience, tolerant service, in exchange for a sense of trust from customers to me! I hope that this experience of mine has also been an inspiration and help for you in terms of sales! If you have the same experience, different views, you are welcome to comment, like, share and follow me below!