CCB Shaoyang Cai Yi Square Branch made every effort to do a good job in exchanging ordinary commemorative coins for the 100th anniversary of the founding of the Communist Party of China

Shaoyang News Network, October 26 (Correspondent Tang Li) Since June 2021 Chinese Bank has successively issued commemorative coins for the 100th anniversary of the founding of the Communist Party of China. As one of the appointment exchange outlets designated by the People's Bank of China, CCB Shaoyang Cai Yi Square Branch has made precise plans and arrangements for the successful exchange of currency for the 100th anniversary of the founding of the Communist Party of China, so that the first batch of exchange work has come to a smooth end.

Precise planning and deployment. Before the commemorative coin exchange began, in line with the principle of doing the best commemorative coin exchange work and making the customer experience the best under the premise of ensuring the normal development of its daily business, the CCB Shaoyang Cai Yi Square Branch formulated a set of refined exchange mechanism from the lobby to the counter, from the staff to the customer. According to the plan, the staff of the bank was specially trained in the exchange of commemorative coins, simulated the exchange site in advance, established an emergency situation resolution mechanism, and continuously improved the exchange plan.

Strictly grasp and crack down on implementation. When approaching the exchange of commemorative coins, ccb Shaoyang Cai Yi Square Branch placed a billboard at the entrance of the outlet to remind customers of the exchange time and precautions, and at the same time, in response to the requirements of epidemic prevention and control, a prompt of "please wear a mask and show the health code" was posted at the entrance of the outlet. Not only that, under the premise of ensuring the normal development of the daily work of the outlets, the CCB Shaoyang Cai Yi Square Branch has also set up a special counter, equipped with commissioners to manage the commemorative coin exchange work. When the customer enters the outlet, the security personnel first measure the temperature of the customers who come to exchange and issue a manual number plate, the manual number plate indicates the precautions for the exchange of commemorative coins, and secondly, the lobby personnel guide the customer to the exchange window to wait, and inform the customer of the estimated waiting time. Finally, the teller verifies the customer's original second-generation ID card and redeems it.

Solidarity and collaboration. The complete success of this commemorative coin exchange work is not the credit of the teller or lobby manager alone, but the result of the full cooperation of the staff of the whole bank, and it is precisely with everyone's hard work and unity that the first batch of ordinary commemorative coins for the 100th anniversary of the founding of the Party has come to a smooth end.

(Editor: Li Jinjuan)