Job Title: Sales Associate
Job Title: Sales Assistant
办公地点:Via Barberini, 86, 00187 Roma, Italy
Location: Via Barberini, 86， 00187 Roma, Italy
Job Type: Full-time
Job Type: Full time
Number of recruits: 1
Numbers of vacancy: 1
Key Responsibilities:
Responsible for the basic sales business of airline ticket reservation and ticketing, assist in sales market development and channel customer maintenance, passenger service and other pre-sales and after-sales related work, and assist in completing daily business-related administrative work
Responsibilities:
1.Answer phone inquiry from agents and customers.
2.Serve walk in agents and customers.
3.General sales, including ticketing reservations, exchanges and refunds (BSP ticket refunds etc.).
4.Book value-added products, including STPC and limousine reservation etc.
5.Handle flight schedule change; inform agents and passengers of schedule change, including flight cancellation or delay.
6.Apply for and confirm the service requests including seats reservation, wheelchair, unaccompanied children, special meal, etc.
7.Register Eastern Miles membership and perform related processes.
8.Handle agent and customer complaints.
9.Attend and participate in events, conferences, workshops and meetings that are relevant to the position.
10.Seek potential cooperation opportunities via consulting with business partners.
11.Other things followed the instructions of manager.
Basic Requirements:
-Bachelor degree or above, with good learning ability, strong Chinese, English, Italy listening, speaking, reading and writing skills, good interpersonal communication skills, patience and meticulousness, team spirit, affinity.
- Proficient in Microsoft Office software (Excel, word, PPT, etc.)
- Experience in the aviation or tourism industry is preferred.
- Other: Have legal residence in Italy
Requirement and Qualification:
-Bachelor's degree or above, with excellent learning ability, proficient in both written and spoken Chinese English and Italian, strong communication skills, patient and meticulous, possess teamwork spirit, approachable.
-Proficient in using Microsoft Office software (Excel, Word, PowerPoint, etc.)
-Aviation Industry or Tourism Industry Experiences Preferred. the experiences mentioned above the professional requirements may be relaxed appropriately.
-Others: Possessing a legal Italian residence permit.
If you are interested, please send your resume in Chinese, English and Italian to the following email address of China Eastern Airlines Rome Sales Office.
Candidates, please submit your bilingual (Chinese Italian or English) CV to China Eastern Airlines Rome office the following email address simultaneously.
Email: [email protected]
(Content provided by China Eastern Airlines Rome Sales Department)