How to prevent trouble after drinking after eating supper? How to solve the noise nuisance caused by the nighttime economy? How to coordinate the chaos of vehicle parking of the takeaway brother? Since the nineties of the last century, the Changshou Road business district within the ring of Putuo District has always been a signboard of business in the jurisdiction, but at the same time of commercial economic development, a series of problems such as disturbing order and disturbing the people have also followed.
In order to "break the situation" from the source, the Changshou Road Police Station of the Putuo Branch of the Shanghai Municipal Public Security Bureau has joined hands with the members of the merchants in the jurisdiction to vigorously build a safe merchant alliance linkage and co-management model to jointly carry out safe governance in the business district. The police station has set up a patrol team composed of business members through the distribution of power stations, anti-riot steel forks and other equipment to carry out regular patrol work in the business district, intervene in abnormal situations at the first time, and gain valuable time for the police to arrive at the scene to deal with them. According to statistics, since the summer operation, the police situation of fights and brawls in the Changshou Road business district has decreased by 3.5% compared with the same period last year, and the police situation of noise disturbance has also decreased by 19.2% year-on-year, which has effectively strengthened the level of regional public security capabilities, and the satisfaction of the people in the jurisdiction has also risen sharply.
Feeling emotional in the middle of a meal?
Take a seat in the "Cool House".
"Now we will start to carry out the daily dispatch of the Ping An Merchant Alliance in the Changshou Road Business District, and the Paris Spring Point ......" In the comprehensive command room of the Changshou Road Police Station of the Putuo Branch of the Shanghai Public Security Bureau, Sun Liang, the captain of the police team in the responsible area, is conducting a radio roll call to the members of the Ping An Merchant Alliance through a specially distributed radio. Through the radio station four times a day, not only can the police grasp the arrival of each member unit in real time, but also receive the regional security trends in the business district in the first time, and further enhance the control of the police station over the public security in the jurisdiction.
Many restaurants in the Changshou Road business district are open 24 hours a day, and the infringement and disturbance of order in night snack restaurants in the jurisdiction has always been at a high level, and a well-known chain hot pot restaurant is one of the typical representatives. To this end, the Changshou Road Police Station took the store as a pilot, and set up a sobering "cool house" in the store to reduce the number of 110 alarms in fights and brawls.
On the evening of October 7, when Li and Zhang were dining at the restaurant, they had a quarrel over trivial matters. Seeing this, the staff stepped forward to stop it as soon as possible, and persuaded both parties to mediate in the "calm house" first. After receiving the report, the police station immediately sent personnel to the scene to deal with it. As a result of the timely mediation, the two sides quickly calmed down and shook hands, effectively avoiding further deterioration of the situation.
And this is only the first strategy adopted by the police and businesses. In addition, male staff are usually assigned to be on duty during the night shift, and when there are signs of conflict, the staff can intervene in advance to stabilize the emotions of both parties. At the same time, the staff will persuade some customers who show signs of causing trouble to the "calm house" to dissuade them. For some situations where emotions in the "cool house" still cannot be effectively controlled, the foreman of the restaurant can call directly to the comprehensive command room of the Changshou Road Police Station through the radio equipped by the police.
The police station is equipped with a radio station for the catering store, so as to achieve two-way communication, and the waiters in the store can directly call to the integrated command room in the station, and communicate relevant developments in a timely manner before the police arrive at the scene. This practice is the first time in Putuo District, and the "six mechanisms" with "prevention and publicity, volunteer service, identification and discovery, isolation and calm, green channel, and public opinion control" as the main body have been piloted in restaurants with high police incidents, and have been promoted to other catering establishments in the jurisdiction after achieving results.
According to statistics, since the establishment of the "Calm House", the number of police cases related to drunken disturbances at night has decreased by 16%, and the number of police cases related to infringement and disorder of night snack and catering establishments in the jurisdiction has decreased by 6% compared with the same period last year.
The night-time economy of the old business district is again
Prosperity and noise disturbance become a new problem?
In July this year, Yaxin Life Plaza, which took a year to renovate, met the surrounding residents with a new look, and it is also a gathering area for restaurants and shops on Changshou Road. As summer nights fall, the popularity of all kinds of food and beverage outlets gradually increases. But there are three residential communities across the street, and for the surrounding residents, such a scene seems to be bothering them.
"In the evening, especially on weekends, various businesses take out their speakers to play music or advertisements, which are very loud, and the business hours are relatively long in summer, which affects normal rest." Aunt Wang, who lives in the Changshouyuan community, once called the police for noise nuisance. After sorting out the relevant police information, Lin Hu, a police officer in charge of the shop of Changshou Institute, immediately went to the scene to carry out a field visit. Through on-site visits, it was found that the situation reported by the residents objectively existed, and the main problem was noise disturbance.
On the one hand, the development of the night-time economy and the optimization of the living environment of residents on the other hand, it was discussed within the institute that it was necessary to find a way to balance the two. Subsequently, the police station convened all merchants to conduct investigation and persuasion, and the alliance merchants unanimously agreed that after 9 o'clock in the evening, the volume of the equipment should not exceed 50 decibels.
"Since August, after 9 p.m. every weekend, the surrounding businesses have spontaneously formed patrol teams to self-regulate the excessive volume of equipment, discourage uncivilized phenomena as soon as possible, and timely feedback all kinds of risks and hidden dangers to the police station." Captain Chen, a representative of the alliance merchants, said.
"'Distant relatives are not as good as close neighbors', we encourage businesses to pair up and help each other, in addition, we can also strengthen pre-mediation for daily frequent infringements, consumer disputes and other police situations." Lin Hu said. Since August, the noise disturbance caused by the operation of merchants has been significantly improved, which has resolved the conflict between residents and merchants to a certain extent, and also made the Ping An Merchant Alliance more cohesive and autonomous.
At present, 22 merchants have joined the Ping An Merchant Alliance, and the police have concentrated more than 100 people, including property managers and security backbones, through "building a circle and pulling a group", ending the previous situation of "fighting alone" of each merchant. At the same time, the police carry out daily radio roll call, regularly carry out training and distribute work tasks, and the alliance merchants send special personnel to regularly accompany the police to carry out night joint defense patrols to jointly maintain public order in the jurisdiction.
The takeaway brother picked up the food but the electric car disappeared?
The "tidal" parking area helps solve the parking problem
"Comrade policeman, my electric car is missing." A few months ago, the Changshou Road Police Station often received police calls from delivery workers.
"I have received many calls from delivery people before, and most of them reported that they went to the mall to pick up food, and when they came out, they found that the electric car was gone." Xu Xuhui, a police officer from the Changshou Law Firm's case-handling team, said, "When we arrived at the scene, we found that the car was not lost, but was transferred to the designated parking area by the mall security, which caused a dispute." ”
As an iconic shopping mall in the Changshou Road business district, Tian'an Thousand Trees is also well-known to the public for its unique architectural shape. However, during the rush hour of lunch or dinner pick-up and delivery, the parking of takeaway electric vehicles here has become a major problem, which not only affects the appearance of the road, but also causes traffic jams and affects traffic order. Last month, after the police participated in the conflict resolution several times, the shopping mall took the initiative to study and judge the parking needs of delivery workers, set up a special parking area for takeaway vehicles at the staff passage at the southwest gate of the shopping mall, and arranged a security guard to coordinate the placement of vehicles near the area every day.
"This parking area is close to the entrance of the mall, which is not only convenient for the takeaway brother, but also convenient for management." Manager Xu, the person in charge of the mall's property, said, "However, during the peak period of food pick-up and delivery, the parking spaces in the dedicated parking area are still in short supply, and the police have also opened up a temporary parking area on the roadside of Moganshan Road to regularly assist in maintaining parking order." It is reported that during the peak hours of food pick-up and delivery, although such a "tidal" parking area only exists for two hours, it can effectively alleviate the parking problem and win unanimous praise from shopping malls and takeaway workers. "Shopping malls should take into account that delivery workers cannot stop without stopping, but delivery workers should also know that they cannot park indiscriminately, and only on the basis of understanding each other can shopping malls and delivery workers achieve from opposition to mutual benefit." Xu Xuhui said.
The business district is a beacon of a city's economic development. From mass prevention and treatment to co-construction and sharing, through the construction of the Ping An Merchant Alliance, the business district is not only hotter, but also warmer. In the next step, the Putuo police will continue to have in-depth linkage with the Ping An Merchant Alliance, so that more merchants can enjoy a healthy and orderly business environment, so that more residents can feel a livable living environment, and continue to warm up for Ping An.
Editor on duty: Wang Jiashun
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