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Netizen complaints: Xiangrong wallet black gold card deducted fees without permission and asked for a refund of 1,200 yuan of deductions

Recently, a consumer posted a complaint about "Xiangrong Wallet" on the "Woodpecker Complaint_315 Complaint_Complaint and Rights Protection_China.com's Consumer Service Platform", which is as follows:

Enjoy the black gold card of the Rong wallet and request a refund of the deduction of 1,200 yuan-Woodpecker complaint platform

On September 14, 2024, I borrowed 8,000 yuan from Xiangrong Wallet for 12 installments through the Rong 360 platform. Among them, the monthly principal plus interest plus guarantee fee is 804 yuan per period, and the platform opened the black card business for me privately during the loan period, and the fee is 1200 yuan. I promise that I did not open any membership business when I borrowed money, and the borrower did not show any introduction about the Black Honor Card, and asked for a refund of the 1,200 yuan deducted by the Black Gold Card.

Netizen complaints: Xiangrong wallet black gold card deducted fees without permission and asked for a refund of 1,200 yuan of deductions
Netizen complaints: Xiangrong wallet black gold card deducted fees without permission and asked for a refund of 1,200 yuan of deductions
Netizen complaints: Xiangrong wallet black gold card deducted fees without permission and asked for a refund of 1,200 yuan of deductions
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