Recent
The Power 890 rights protection team has received feedback from many car owners
Shenzhen Industrial Park GAC Trumpchi Xiangyang Qijun 4S store
Sudden closure and closure
Because I can't get a vehicle certificate
As a result, many car owners could not get a license plate for their new cars
On September 20, Mr. Xu bought a Trumpchi GS3 at the GAC Trumpchi Xiangyang Qijun 4S store, and the sales promised that he could get the certificate and go through the licensing procedures after the National Day. As a result, on October 8, Mr. Xu suddenly received the news that the 4S store was about to close, and the certificate could not be obtained temporarily.
Mr. Xu: The boss didn't come forward, and the employees of their store were also looking for the boss to ask for wages, and I asked to give me the certificate to ensure that I could get the license normally.
Coincidentally, on September 28, Mr. Zhang also bought a Trumpchi M8 in the store, and the sales said that the vehicle certificate was mortgaged to the manufacturer's finance, and it could be obtained after eleven days, but now the certificate is nowhere to be found.
Mr. Zhang: When I went to the store to get the certificate on October 8, they directly said that the store had closed down, the legal person could not be contacted, and the car could not be licensed.
The reporter learned that at present, a total of 6 car owners who bought cars in the store could not get the certificate.
On October 10, the legal representative and person in charge of the 4S store came forward to negotiate with the owner of the rights of the owner. However, as for when the vehicle certificate can be obtained, the store did not give a clear answer.
4S shop legal person: If it is not solved, find a company, if there is a responsibility that I should bear, I will not evade.
Ma Yongjun, a lawyer from the rights protection team: Car owners can ask the Consumer Council, the Market Supervision Bureau, the media and other departments to intervene and coordinate with the store. The store should communicate with the manufacturer's financial side in a timely manner, and obtain the certificate of the sold vehicle as soon as possible by giving new collateral or repayment methods, and hand it over to the owner for registration and licensing.
At present, GAC Trumpchi manufacturers have arranged personnel to deal with it in stores, and the Xiangyang Municipal Consumer Commission has also intervened to deal with it, and the rights protection team will continue to pay attention.
Reporter: Zhang Qiang Editor: Gao Xiaohua
Review: Liu Chao Final review: Peng Lei