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In September, Shanghai colleges and universities ushered in the start of the new semester. In order to further meet the travel needs of college students returning to school, the Shanghai Municipal Transportation Commission and the Municipal Education Commission instructed Shanghai's "Mobility as a Service" (MaaS) platform "Sui Shen Xing" to carry out the "Customized Special Line for College Students to Welcome New Students to Return to School" service.
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At 14:15 in the afternoon, at the Hongqiao long-distance bus station, the customized special line to Songjiang University Town is about to depart today.
Student passengers queue up for ticket validation
The "Customized Line for College Welcome and Homecoming" has set up 10 lines from the three major hubs of Hongqiao Hub, Shanghai Railway Station and Pudong Airport to Caolu, Fengxian, Lingang, Minhang and Songjiang University Town, covering 21 college campuses, and some stations stop downstairs in the university dormitory, providing one-stop, "door-to-door" customized passenger transport services, bringing great comfort and convenience to students who originally had to transfer to public transportation many times with luggage. The boarding points are all set up in the indoor space of the hub station, which is free from the influence of weather or other factors, and student passengers only need to walk for more than ten minutes after getting off the high-speed rail or plane. The pick-up point guide reaches users through online and offline methods such as mobile phone mini program pictures, short video guides, as well as signs along the way, volunteer services, etc., so as to facilitate the smooth arrival of student passengers.
On-site staff volunteers guide student passengers to the pick-up point
A student from East China University of Political Science and Law said: "I came back during the Spring Festival this year and took this special line, which took less time than the subway, and was cheaper than taking a taxi, and could also go directly to the door of the dormitory. "It takes nearly 3 hours to take the subway from Hongqiao to Lingang, and the special line can go directly to save half of the time. My classmate booked a ticket to Pudong Airport tomorrow, and also booked a flight from Pudong to Lingang, which was very convenient for us. Chang, a student from Shanghai Maritime University, said.
The special line will last until September 19. Student passengers can log in to the "Suishen Travel" APP or WeChat Mini Program to enter the "Suishen Bus" section to make reservations.
Focusing on the travel scenarios of college students leaving and returning to school, the Municipal Transportation Commission and the Municipal Education Commission have successively carried out pilot services for customized special lines for leaving and returning to school during the Spring Festival and Summer Transportation. Relying on the big data capabilities of the city's "Mobility as a Service" (MaaS) platform "Sui Shen Xing", the "Customized Line" adopts the method of online customized crowdfunding, allowing students to obtain a customized and intelligent experience with one click on the unified online service platform, such as one-click route inquiry, online reservation and ticket purchase, online crowdfunding, and offline accurate verification.
Customized special line ticket verification
Previously, the Municipal Transportation Commission and the Municipal Education Commission carried out extensive demand research on the basis of the early line pilot, and fully listened to the opinions and suggestions of students through in-depth on-site seminars and online questionnaire surveys organized in colleges and universities. During this summer transportation period, the customized special line added key hub service points such as Pudong Airport and Shanghai Railway Station, and added the Caolu University Town special line according to the research situation. At the same time, based on the standardized operation standards, the customized special line for college students continues to make this innovative project of digital transformation of transportation life refined and practical through the whole process of standardized services such as pre-departure professional customer service information, on-line pick-up point guidance, ticket verification, and vehicle operation, and post-trip collection of user feedback for iterative optimization.
The on-site student passengers boarded the bus in an orderly manner
In the future, on the basis of leaving and returning to school during holidays, the customized special line service for college students will further solve the commuting needs of students such as daily peripheral travel and internship and employment, expand various travel scenarios from "school gate" to "business district" and "park", and provide personalized and diversified customized passenger transportation services, so that students can have more flexible and rich travel options.
Source: Sui Shen Xing
Editors: Zhou Yiqun, Zhu Qiuzhiao
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