In recent years, Gangyan Town Community Health Service Center has adhered to the service concept of "patient-centered", made every effort to improve service quality, and provided patients with intimate and professional medical and health services, which has been well received by patients and their families. In the first half of this year alone, 7 pennants were received one after another, each of which carried the patients' deep respect and most sincere gratitude to the medical staff.
Dr. Ma Cheung (right)
"In the past two years, you have worked tirelessly to provide door-to-door service and effectively solve major family problems for us, which is very warm." Grandma Zhou's family held the hand of the doctor Ma Xiang tightly, and their gratitude was overflowing. Two years ago, Grandma Zhou was bedridden due to illness and needed to rely on a urinary catheter to assist urination, and there were many inconveniences in her movement. Therefore, Zhou's family sought help from the Gangyan Town Community Health Service Center, hoping to obtain professional services for the replacement of urinary catheters.
After learning of this, the doctor Ma Xiang and the nurse Ni Jian stepped forward and insisted on monthly door-to-door service, they not only carefully replaced the urinary catheter for the patient, but also patiently taught the family the daily care knowledge of the indwelling urinary catheter, which made Grandma Zhou and her family very moved. Recently, Grandma Zhou's family came to the Gangyan Town Community Health Service Center to present Ma Xiang and Ni Jian with a pennant with the inscription "Noble Medical Ethics and Superb Medical Skills" to express their gratitude.
Former doctor Zhu Bang
Intimate service makes patients feel like a spring breeze, and exquisite medical skills are the gospel and hope of patients. Mr. Zhu, who lives in Changning District, has been suffering from rheumatoid arthritis for a long time. With his joints deformed and the pain unbearable, he went to many hospitals, but with little success. Later, on the recommendation of a friend, Mr. Zhu found Dr. Zhu Bangqian of the TCM Department of Gangyan Town Community Health Service Center, and Dr. Zhu tailored a TCM treatment plan for him, and after only two months of treatment, Mr. Zhu's discomfort and symptoms improved significantly, and he was full of praise for Dr. Zhu's medical skills.
Dr. Wu Dongmei
"Dr. Wu's medical skills are very good, and after giving me a few injections, my legs and feet have strength, and I can slowly walk on my own." Villager Ling Huijuan praised Dr. Wu Dongmei whenever she met people. Last year, Ling Huijuan suffered from a sudden cerebral infarction that caused her mobility to become incapacitated, and her life was in trouble for a while. After careful treatment with a combination of traditional Chinese medicine, acupuncture and moxibustion, Dr. Wu gradually regained her ability to walk and her quality of life improved significantly.
These patients highly affirmed and praised the superb skills of the doctors of the Gangyan Town Community Health Service Center, and sent pennants to express their gratitude.
The pennants are not only an affirmation of the hard work of the medical staff, but also the best proof of the effectiveness of the community health service center in Gangyan Town. "All along, we have been continuously optimizing the service process and strengthening the professional training of medical staff, so as to build a healthy bridge for patients. In the future, we will continue to uphold our original intention and escort the health of the community with more exquisite medical skills and more intimate services. The relevant person in charge of the community health service center of Gangyan Town said.
Reporter: Fan Li
Image courtesy of the interviewee
Editor: Jiao Qianqian
Editors: Li Lin, Jiao Qianqian