Improve the medical experience and optimize outpatient services. Since the beginning of this year, Huining County has fully implemented the "one-time registration tube for three days" medical treatment model, by optimizing the outpatient medical treatment process, improving the medical service experience, improving the efficiency of medical treatment, and effectively enhancing the people's sense of access to health services and happiness.
In the past, when I went to the hospital to see a doctor, if the problem was not solved on the same day, I had to register the next day, which was time-consuming and laborious, and I had to spend more money. Since the launch of the "one-time registration tube for three days" treatment model, it has reduced the inconvenience caused by multiple registrations of patients, made the medical treatment process more convenient, and the convenience of the people has been recognized and approved by the masses.
Yang Cheng, a villager from Lizhai Village, Liujiazhaizi Town: "The policy of "three days of No. 1 management" is valid for three days after registration today, which can allow the people to spend less money.
"Three days of a registration tube" means that a registration can be used for three days, of which "three days" refers to the day of the visit and the following two days, and the treatment mode is suitable for any of the following situations of general outpatient clinics, specialist outpatient clinics and specialist outpatient clinics: items that need to be prepared on an empty stomach cannot be inspected on the same day; Those who visit the doctor on the same day but cannot complete some of the examinations; Patients who are unable to obtain a test report on the day of a large-scale instrument examination. After the launch of the "one registration tube for three days" treatment model, when patients go to the hospital outpatient clinic, within three days, the whole link from registration, examination to medicine only needs to be registered once, and when the follow-up visit is within three days, they can go directly to the corresponding department for treatment by virtue of the voucher of the initial registration, which covers all departments of the outpatient clinic of medical institutions above the second level in Huining County.
Zhang Lixia, Director of the Outpatient Department of Huining County People's Hospital: Our hospital's "three days of registration at a time" practical project to benefit the people means that if a patient cannot complete the diagnosis and treatment due to the inspection or examination on the day of the examination or cannot obtain the report, and the diagnosis and treatment have not been completed, the report results can be brought to the same department for follow-up within three days, and there is no need to register again. Up to now, more than 3,000 patients have enjoyed the "No. 1 tube for three days" policy in our hospital.
Jiang Lixia, Chairman of the Trade Union of Huining County Hospital of Traditional Chinese Medicine: Since the implementation of the "one-time registration tube for three days" treatment model, our hospital has increased publicity efforts through the WeChat public account platform, electronic screen scrolling, and consultation at the guide desk, etc., optimizing the treatment process and improving the medical experience, which has benefited more than 2,000 people.
Huining County pays close attention to the most direct difficulties and pain points felt by the masses in the process of seeking medical treatment, and focuses on the problem of multiple registrations caused by the masses due to the lack of results on the day of inspection and inspection, or the need for multiple diagnosis and treatment in the same outpatient clinic, and implements the policy of "one registration tube for three days" in the county's medical institutions above the second level. The county's four secondary medical institutions (Huining County People's Hospital, Huining County Traditional Chinese Medicine Hospital, Huining County Second People's Hospital, and Huining County Maternal and Child Health Hospital) have further optimized the patient treatment process and improved the patient's medical experience by upgrading the hospital information system configuration. Up to now, medical institutions above the second level in Huining County have fully implemented the policy of "one registration tube for three days", which truly allows patients to calmly complete the medical treatment process such as consultation, examination, medicine collection, and treatment, and effectively ensures the continuity and effectiveness of diagnosis and treatment.
Zhang Junxia, head of the medical administration unit of the Huining County Health Bureau: According to the requirements of the implementation plan of the province's public medical institutions above the second level issued by the Provincial Health Commission, the county health bureau urged the county's secondary and above public medical institutions to strengthen the construction of informatization in the short term, improve the registration system and medical record management system, realize the seamless docking and sharing of patient information, and fully implement the "one registration tube for three days" treatment mode in the county's secondary and above public medical institutions. At the same time, through multiple measures and platforms, the policy is publicized, the medical treatment process and hospital diagnosis and treatment information are introduced to ensure that the general public understands this policy in a timely manner and provides patients with better medical services.
(Huining financial media reporter Wang Yanli, Li Jia)