Citizens handle relevant business at the comprehensive acceptance window of the Xishan District Government Affairs Service Center. Photo by reporter Wang Junxing
Government services are the nerve endings of social governance, which are directly related to the implementation of reform measures and the touchstone of the business environment. In response to the pain points and difficult problems that enterprises and the masses have strongly reflected, since last year, Xishan District has taken "doing one thing efficiently" as the traction of reform, compressed the reengineering approval process, conducted regional overall assessment, and carried out door-to-door handling by assistants...... Efforts will be made to promote the continuous optimization of government services and the gradual improvement of administrative efficiency, so as to maximize the benefits of enterprises and the convenience of the people, and create a first-class business environment.
Carry out the first in Yunnan
Pilot reform of entrusted examination and approval of administrative licensing matters
"Simplify the administrative examination and approval process, improve the efficiency of examination and approval, and reduce the cost of enterprise service", "Implement service models such as 'one network' and 'one window' to facilitate enterprises...... The Third Plenary Session of the 20th Central Committee of the Communist Party of China (CPC) held not long ago put forward a series of specific measures to further emphasize the importance of the business environment, and proposed to deepen the reform of "delegating power, delegating power, and improving services", creating a market-oriented, law-based, and international business environment, and promoting high-quality economic development.
How many departments and how many times do you have to run to handle the "energy-saving review of fixed asset investment projects"? In the Haikou Industrial Park in Yunnan, the answer is "you can do it without leaving the park", and it can be done well and quickly.
In order to solve the pain point of "difficult to land and blockage" for enterprises settled in Haikou Industrial Park in Yunnan, so that enterprises can enjoy the administrative examination and approval reform dividend of "nearby + easy to do + fast to do" without leaving the park, in May last year, Xishan District carried out the first pilot reform of administrative licensing in Yunnan Province, which was delegated by the district-level examination and approval department, including energy-saving review of fixed asset investment projects, construction permits, road-related construction permits, 12 relatively centralized administrative licensing high-frequency matters, including the approval of soil and water conservation plans for production and construction projects, shall be submitted to Yunnan Haikou Industrial Park, and the Management Committee of Yunnan Haikou Industrial Park shall undertake the examination and approval of administrative licensing items for enterprises in the park.
"Since the 12 approval rights have been entrusted to the park management committee, the administrative examination and approval department of Xishan District has carried out continuous assistance and guidance on the professional and essential material control, process operation, private network application, file management, personnel training and other work involved in the main examination and approval matters to ensure that the examination and approval work of the park can be received, stabilized and continuously filed." Wu Bo, deputy director of the Management Committee of Haikou Industrial Park in Yunnan, said.
In recent years, the reform and iterative upgrading of the government service field have been carried out, and models such as "one run at most", "only one door" and "no face-to-face approval" have been emerging.
While carrying out the pilot reform of entrusted examination and approval of administrative licensing matters, Xishan District has established an examination and approval platform of "Internet + government service" in Haikou Industrial Park, Yunnan Province, strengthened the use of data, further promoted "parallel examination and approval", and innovatively adopted the "1+1+N" examination and approval office model to realize the whole process of online office and eliminate "extracorporeal circulation".
Over the past year, the compression rate of the administrative license approval time limit entrusted to the Haikou Industrial Park in Yunnan Province has reached more than 90%, ensuring that the park projects are "early landing, early production, and early results", which greatly stimulates the vitality and creativity of the park market, and effectively promotes the optimization and development of the administrative examination and approval business environment in Xishan in the direction of "promising government, effective market, and favorable enterprises".
Launched the first in Yunnan
Regional Holistic Assessment conducted at the district level
In order to speed up the implementation of engineering construction projects and help "do one thing efficiently" to achieve practical results, in May this year, Xishan District launched the regional assessment of soil and water conservation in Haikou Industrial Park in Yunnan Province, which is also the first regional overall assessment carried out by the district level in Yunnan Province.
The regional assessment of soil and water conservation carried out this time is generally divided into "one park and three areas", including Haikou area, part of Changpo area and Tuanjie area, which is an important engine for the high-quality economic development of Xishan District and even Kunming.
"In Haikou Industrial Park, Yunnan Province to carry out soil and water conservation regional assessment, on the one hand, can simplify the approval procedures for soil and water conservation programs, the soil and water conservation program license from the approval system to the commitment system, the procedure from the original preparation of reports, submission, acceptance, entrusted review, expert review, modification for approval, issuance of review reports, approval of 8 links simplified to the preparation of reports, expert review opinions, commitment to the record of 3 links, can be realized'come and do, on-site processing', effectively solve the problem of long project approval time, many procedures, Help the industrial park engineering construction projects to land, start and put into operation as soon as possible. Zhang Shuguang, deputy director of the Xishan District Government Service Administration, said that on the other hand, through the sharing of regional assessment results, enterprises can be exempted from the separate expert review process, simplify the content of program preparation, and achieve the goal of reducing fees without reducing quality, speeding up and increasing efficiency.
On July 31, the Xishan District Administrative Examination and Approval Bureau approved the regional assessment report of soil and water conservation in Haikou Industrial Park, Yunnan, which means that the regional assessment report of soil and water conservation in Haikou Industrial Park, Yunnan, with a time limit of 5 years, officially came into effect.
The construction project of raw material warehouse and pre-treatment supporting engineering of Yunnan China Tobacco Reclaimed Tobacco Co., Ltd., which was recently landed, will soon become the first project to use the regional assessment report of soil and water conservation in Haikou Industrial Park, Yunnan. Sun Xuhai, deputy general manager of the company, happily calculated such an account: "The approval of soil and water conservation plans is one of the preliminary approvals that need to be carried out before the construction of almost every production project, and according to the size of the project, it usually takes 40,000 yuan to 150,000 yuan to prepare the plan and review alone, and it will take about 70 days under the normal process." The use of regional assessment results, the cost of enterprises to prepare a simplified plan can be reduced by 60%, and the processing time will be compressed to more than 20 days, which alone will bring the start of construction of our project to a month and a half. ”
Worry-free, intimate and warm-hearted
Explore "Efficient Doing One Thing, Joint Service and Intelligent Office"
Spring River Plumbing Duck Prophet. Whether the business environment is good or not, the business entity has the most intuitive experience.
"I didn't expect that only 10 days after we submitted the materials, Xishan District completed the approval of the construction of 7 5G base stations, and also sent the approval documents to me, which is the first time in my years of work." Li Hua, general manager of Yunnan Zhengdao Communication Engineering Co., Ltd., said.
The approval of 5G base station construction involves many departments, and usually each site needs to be independently submitted for approval, and the approval time takes about a month. "The 7 5G base stations submitted for approval this time were accepted by the Xishan District Government Service Administration, and then the approval departments involved were organized to work on site to coordinate and solve problems on the spot, which not only greatly reduced the approval time, but also helped us avoid the trouble of repeated running." Speaking of the worry-free, intimate and heart-warming government service in Xishan District, Li Hua was full of praise.
From "multi-department, multi-window, and multiple runs" to "one department, one window, and help run", this is the epitome of the integrated reform of government services in Xishan District and "doing one thing efficiently".
In order to do a good job in the guarantee of approval services, on the one hand, Xishan District compresses the approval process for reengineering, reduces all unnecessary approvals, breaks all unreasonable thresholds, simplifies all the procedures for running back and forth, and does a good job of "subtraction" in matters and processes, refines laws, regulations and terms, streamlines approval materials, and comprehensively promotes the quality and efficiency of approval; On the other hand, Xishan District fully implements the service of "online office, self-service, express office, appointment office, help agency, and door-to-door office", and regularly sinks the initiative to come to the door through the administrative examination and approval department, strengthens the "pre-approval guidance", and realizes the approval and tracking of one post and one project, and has carried out more than 1,100 person-times of "six offices" service since this year.
Perfect infrastructure is the business environment, the sense of integrity is the business environment, efficient and efficient government services are the business environment, and the sincerity of solving problems for enterprises and the masses is also the business environment. In the first half of this year, Xishan District carried out a total of 355 activities such as first-in-command process, interconnection and mutual visits, government and enterprise symposiums, business environment meeting rooms, and enterprise reception days, serving 426 enterprises and solving 215 problems on the spot, so that many enterprises and the masses became beneficiaries.
"This year, we will also explore 'doing one thing efficiently', and continue to improve the 'assistant and agency' dual-line joint service system. Online, it provides professional manual guidance for high-frequency matters of government services and intelligent voice appointment and handling services to solve operational problems; Offline, services for special groups will be optimized, such as providing priority services for the elderly and the disabled, and setting up a 'one-to-one' project class to follow up on the handling matters of business entities. Yang Lijuan, deputy director of the Xishan District Government Service Administration, said.
There is no end to serving the people, and deepening reform is endless. Nowadays, the reform of "doing one thing efficiently" in Xishan District is being further promoted, the quality and efficiency of government services are continuously improved, and the people's sense of gain is further enhanced. (Kunming Daily reporter Sun Xiao)