Zhang Guoqing: From window conductor to passenger flow data analyst

China News Network Guangzhou, October 1 Title: Zhang Guoqing: From window conductor to passenger flow data analyst

Written by Guo Jun, Liu Wen, Hu Die

At 16:00 on October 1, the peak of passenger travel, the crowd surged, Guangzhou South Railway Station passenger officer Zhang Guoqing pushed a wheelchair, just sent a key passenger on the bus back, do not care to wipe the sweat on the head. "As soon as the passengers I serve today meet me, they all ask me: 'Were you born on National Day?' Speaking of the origin of his name, he couldn't help but laugh.

"In fact, I was really not born on the day of national day, I am a Native of Linfen, Shanxi, I am a national character in the family, the names of our brothers and sisters are all from grandpa, all related to the country, there are people called Guohua, Guozhen, I am the youngest, named Guoqing." My grandfather often told the story of his life to educate us, let us love the country, love the unit, love labor. ”

Zhang Guoqing remembers that his first contact with the railway was at 4 o'clock on June 29, 2014, he took the K237 train from Houma Station in Shanxi to Hengyang Station in Hunan Province, and went to Hengyang Hunan High-speed Railway Vocational and Technical College to study, that was the first time he left home, the first contact with the railway, the 24-hour drive was so difficult, the hard-seat carriage left a deep impression on him.

Since then, Zhang Guoqing has stayed in the south, and in 2017, Zhang Guoqing joined the work and became a passenger conductor at Guangzhou South Railway Station. My sister and brother also work in the field, and there are only two parents in the family. "Although it is far from home, I can use the off-shift time to go home every 2 months, depart from Guangzhou in the morning, and catch up with the family dinner, the rapid development of high-speed rail, narrowing the distance between me and my home, so that I am no longer lonely."

Since joining the work, in just 4 years, Zhang Guoqing's job position has also been changing, from the passenger window conductor, automatic ticket machine maintenance staff to the data analyst of electronic tickets, he and Guangzhou South Railway Station have grown together, "In the past 4 years, I have witnessed the rapid development of railways, and the high-speed rail from Guangzhou South Railway Station has become farther and farther away, driving more and more. Watching the peak number of arriving passengers sent by Guangzhou South Railway Station continue to be refreshed, it firmly occupies the first position in the national passenger transport. ”

Since July 2019, Guangzhou South Railway Station has taken the lead in piloting railway electronic tickets in the country, and online and mobile phone ticket purchases have become the preferred way for the majority of passengers to purchase tickets, which has greatly released the pressure on the ticket window of the station and facilitated passengers to purchase tickets. Therefore, the ticket window can be streamlined, and Zhang Guoqing's job position is adjusted to automatic ticket machine maintenance, responsible for the management of automatic ticket vending machines in the station area.

This year's National Day, Guangzhou South Railway Station ushered in the largest passenger flow of the year, Guangzhou Railway Group implemented "one day, one map", accurate analysis of passenger flow trends, reasonable arrangement of transportation capacity. Zhang Guoqing voluntarily signed up to participate in the passenger flow data analysis work, "Our job is to synthesize various factors and multi-faceted information, analyze and summarize the passenger ticket purchase data according to the characteristics of the passenger flow, and adjust and allocate the transportation capacity required for passenger flow in different directions to meet the travel needs of the majority of passengers." (End)

Source: China News Network