[Introduction: The seeds of doubt quietly sprout in the cracks of time]
Hey, ladies and gentlemen, let's talk about a very interesting thing today, that is, the kind of "little thing" that makes people shake their heads and smile bitterly, but can't help but want to smack a few more bites.
You said, people clearly wrote that they would get off work at 11:30, but you just stepped on the point, no, and ran to do business so many minutes in advance, isn't this a typical "card point expert"?
But why did this matter become a controversial topic of "picking bones in eggs" as soon as it went online? Let's figure out the doorway behind this.
How much do you and I know about the art of time?
It is said that on July 10th, the sun was just right and the breeze was not dry, and Mr. Xiao from Dandong City probably felt that this day was suitable for doing some serious things, so he made a phone call to the Yuanbao District Market Supervision and Administration Bureau.
The result? The other end of the phone was quiet, and he didn't even catch a "hey".
Now, Mr. Xiao didn't do it, he pulled his friends and went straight to the scene, intending to ask for an understanding.
As a result, and guess what? At 11:26, it was already quiet before the lunch break, the cafeteria was steaming, and the employees were preparing to eat.
As soon as this incident came out, it exploded on the Internet.
Someone said, "Hey, civil servants have to eat too, what's wrong with being a few minutes late?" Some people also said: "You have to work hard during work hours, how can you slip away in advance?" "Actually, we ordinary people have rods and scales in our hearts, and our attitude towards this matter is nothing more than to see if it is reasonable or not, and whether it is in line with our mood.
Editor's interjection: Don't say it, this time is really a wonderful thing.
It is both fair and gives everyone the same 24 hours; It's also unfair, because there are always people who can live infinitely wonderful lives in a limited time.
And this time, time seems to have become a litmus test for attitudes, allowing us to see a variety of interpretations from different positions.
Pick a hole in? Or is it for the people?
Speaking of Mr. Xiao's actions, some people think that he has "ulterior motives", carrying a headset and carrying camera equipment, isn't this obviously to "find fault"!
But then again, if you and I encounter an emergency, no one answers the phone, and you come to the door and eat behind closed doors, can you feel better?
Although Mr. Xiao's behavior is a little radical, we can all understand the eagerness and dissatisfaction behind it.
The editor has something to say: In this era of information explosion, everyone is the protagonist of their own story and a spectator of other people's stories.
Mr. Xiao's behavior may be seen by some as "making a big fuss", but who is to say that he does not really want government services to be more efficient and transparent? After all, we are all members of this social family, and who doesn't want things to go smoothly at home?
Who will clear the fog of office hours?
Speaking of this interesting story during office hours, the Market Supervision and Administration Bureau of the Yuanbao District Government makes everyone scratch their heads.
The official website clearly says that they work until 11:30 in the morning, but how does it feel like they have slipped away in advance? Don't worry, there's a little secret hidden here, more mysterious than a magician's sleeve.
We all know that the 8-hour work week is the norm for most people, but in government agencies, this rule sometimes puts on cross-dressing and plays "metamorphosis".
For example, in summer, in order to cope with the unbearable heat, there may be a "small adjustment" in working hours, leaving early and returning late to avoid the scorching sun at noon.
It's just that the speed of this information transmission is sometimes like a snail race, and not everyone can get the latest news at the first time.
Xiaobian complained: Actually, this little secret of office hours really needs us to have more eyes.
Although the "intelligence stations" such as government websites and bulletin boards are rich in information, it is not easy to keep an eye on them at all times.
If the official can sow more "information seeds" in more down-to-earth places, such as popular social media and community bulletin boards, wouldn't it save a lot of "hide and seek" trouble?
In this way, not only does it reduce misunderstandings, but it also makes everyone feel the intimacy and efficiency of the government, so why not? After all, the transparency of information is high, and the people's hearts are near, which is a good deal no matter how you look at it.
Responding to public opinion is not just talking
In the face of this sudden storm of public opinion, the response of the Yuanbao District Market Supervision and Administration Bureau was like throwing a small stone in the wind and waves, but the ripples caused by it failed to completely smooth the waves in the hearts of the public.
The deputy director's response was labeled as a "bureaucrat", which made many netizens shake their heads and sigh, "Oh, this thing can be done, and my heart is half cold."
In fact, public opinion response to this matter is really not as simple as "you say and I say", it is more like a psychological warfare, an art of emotional exchange.
If we want to win this "war", we must learn to feel the emotions of the public with our hearts and respond to their concerns with sincerity, as if we were relieving our friends, rather than shouting into the air.
Therefore, the editor has a warm tip here: next time we encounter a similar situation, we might as well have an "empathy", imagine ourselves as the angry people, and ask ourselves: "Why am I so angry?" ”
"Is it because we haven't done our job properly?" In this way, we can get closer to the voice of the public and get to the root of the problem.
Let's show some sincerity, such as holding a press conference and explaining clearly face-to-face, so that everyone can see our determination and actions; Or release detailed work arrangements and explanations through official channels, so that the information is transparent and everyone can have a bottom of their minds.
In this way, it can not only eliminate misunderstandings, but also enhance the credibility and image of the government, so that the people feel: "Well, this thing can be done, and it is quite good." ”
Conclusion: Let time witness, let understanding go together
In the end, this incident is just a small episode, but it is like a mirror that reflects the problems that exist in our society – information asymmetry, poor communication, lack of trust...... But please believe that every controversy and discussion is a force for social progress.
Over time, we will see more changes and progress.
Editor's Message: In the days to come, I hope we can all become the ones who are willing to listen, understand, and change.
Because only in this way can our society be more harmonious and better.
And those controversies about time and questions about service will eventually turn into the driving force to move us forward in the long river of time.