At 8:46 a.m. on July 1, 2024, Zhenru Station of Shanghai Metro Lines 11 and 14 staged an emergency rescue in a race against time. Shen Bin, the train attendant, keenly noticed in CCTV surveillance that after an upward train of Line 11 entered the station, a passenger suddenly fainted and fell to the ground when he got off the train. In the face of this unexpected situation, Shen Bin reacted quickly and immediately reported the relevant situation to He Chengyue, the multi-functional captain.
After receiving the report, the captain He Chengyue did not hesitate for a moment and immediately rushed to the place of the incident. After arriving at the scene, he quickly conducted a preliminary assessment of the passenger's physical condition and found that the passenger's consciousness was weak and his condition was critical. Captain He Chengyue knew that time was of the essence, so he immediately dialed the 120 emergency number, described the situation in detail, and asked professional medical personnel to arrive as soon as possible.
Soon, 120 emergency personnel arrived at the scene and gave initial treatment to the fainted passengers. With the joint efforts of medical staff and station staff, the passengers' consciousness gradually returned. In order to ensure that the passengers could receive further examination and treatment, the medical staff decided to take the passengers to the Putuo District Central Hospital.
During the whole rescue process, the station staff always maintained a high sense of responsibility and mission, and their timely detection, decisive reporting and effective rescue won valuable time for the passengers.