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Recently, a consumer spent more than 4,000 yuan on a platform to buy a sofa advertised as "full leather", but after receiving the goods, he found that the sofa's floor pads and other parts were not leather.
What's going on?
Here's the thing:
Mr. Chen bought a set of 4-seat (contact surface) leather electric sofa in the flagship store of a platform, spending more than 4,000 yuan. This purchase was also placed on the trust of the product described as a "full leather" sofa.
After receiving the goods, Mr. Chen found that the color and touch of the sofa were significantly different from the leather, especially the floor cushion part of the sofa, which was not leather at all.
However, the merchant firmly denied that there was a problem, insisting that the sofa was made of leather.
Mr. Chen had no choice but to make a big move - dismantle the sofa to check the authenticity, but as soon as the merchant heard that he wanted to identify it, he immediately changed his face and confessed that it was "the wrong goods".
In the end, the merchant promised to "refund one and pay three"!
If you knew this was the case, why bother in the first place?
I think turning "real leather" into "fake leather" is like going to a restaurant to eat, ordering abalone stewed chicken soup, but serving tofu crucian carp soup, who can accept this? Fortunately, Mr. Chen got justice for himself with a battle of wits and courage!
Here is also a reminder: online shopping we have to learn to shop around, don't get excited to place an order immediately, shop more, compare other stores, so that you have a number in your heart.
First, before shopping, you can pay attention to the ratings and reviews of the merchant's store to see how its credibility and reputation are.
Second, after receiving the goods, it is best to check carefully, contact the merchant in time if there is a problem, don't be afraid of the trouble of returning, the rights and interests of our consumers have to rely on themselves to maintain!
At the same time, it also reminds those businesses who want to exploit loopholes: honest management is the long-term solution, always thinking of cutting corners and shoddy.
In the end, it will only shoot yourself in the foot!
What do you think?