It only costs about 2 cents to buy an entrepreneur's mobile phone number?

The mapping is generated by Tencent's hybrid model

On May 14, according to the daily economic news, customers can buy a large number of well-known entrepreneurs' contact information on the two platforms of Tankecha and Lipinyun at a price of about 2 cents each, among which the mobile phone numbers of Zhong Sui, the founder of Nongfu Spring, Qiu Guanghe, the founder of Semir Clothing, and Li Shuirong, chairman of Rongsheng Group, have been verified to be true. Both platforms have salespeople who mentioned that they have data cooperation with the three major telecom operators and can obtain real-name telephone information. Soon after, all three operators denied the claim.

Where does the contact information of business executives come from? Some sales cloud business personnel said that the mobile phone numbers sold on the platform are all from the public information on the Internet, and the acquisition methods are legal and compliant, but the authenticity and accuracy of the information cannot be guaranteed. A former executive of Leadsellyun told a reporter from Nandu that the sales information was captured and integrated on various platforms, and this business was carried out to meet the business contact needs of customers. How should this behaviour be defined? Where are its compliance boundaries? Is there a violation of personal information involved?

The two business investigation platforms were involved in the turmoil, and the three major operators denied that they had cooperated

On May 14, according to the Daily Economic News, on the two platforms of Tankecha and Lipinyun, customers can buy the mobile phone numbers of well-known entrepreneurs at an annual price of about 2 cents, including Zhong Sui, founder of Nongfu Spring, Qiu Guanghe, founder of Semir Clothing, Li Shuirong, chairman of Rongsheng Group, Tang Lixin, chairman of Xinshang Group, etc. After verification, the mobile phone numbers sold on the platform are owned and used by the above-mentioned entrepreneurs.

According to the relevant pages of the two platforms, the sources of information include various platform websites, such as e-commerce platforms, recruitment websites, enterprise service platforms, exhibition registration information, bidding websites, web portals, life service websites, etc. In addition, the sales staff of both platforms mentioned that they have data cooperation with the three major telecom operators and can obtain real-name information on telephones. Soon, China Mobile and China Unicom responded to a number of media that there was no sale of users' personal information, and China Telecom also denied that it had data cooperation with Tankecha and Lipinyun.

Up to now, Tanke Cha and Li Pinyun have not publicly responded to the relevant reports.

On the afternoon of the 14th, the reporter from Nandu inquired and found that the official website and the applet showed that the service was abnormal and the function could not be used, and the official website resumed use on the morning of the 15th, and the applet was in "system update and maintenance".

In response to this matter, the reporter from Nandu tried to contact the customer service hotline of the Tanke Cha platform many times, but no one answered. On the sales side, some business personnel responded to the reporter from Nandu, and the mobile phone numbers displayed and sold on the platform all come from public information on the Internet, "This data must be legal and compliant, what information has been left by the other party, what kind of information will we have on our side", and said that the authenticity and accuracy of the information cannot be guaranteed.

The reporter also contacted an executive who had worked in the sales cloud, and the other party said that the enterprise personnel information provided by the sales cloud platform was obtained by grabbing and integrating on various platforms through technical means, and there was no leakage of personal information and cooperation with operators.

"Selling Cloud is a tool for running business." According to him, in the business development stage, enterprises need to have enough understanding of the partners when seeking cooperation, and find channels to establish contacts.

Nandu reporters observed that it is not uncommon to find business information collection and query platforms with similar business functions to Tankecha and Liselling, and this kind of platform has gradually become an important tool for enterprises to conduct business. According to a 2019 report by Zhejiang Online, more than 40 domestic enterprises have operated enterprise credit information inquiry platforms. At the same time, most of these platforms claim that the disclosed data comes from industrial and commercial and judicial information published by authoritative national websites.

30,000 pieces of data can be checked per month, and the annual cost is about 17,000

According to the official website of Tankecha, if you want to inquire about the relevant information of enterprises and their personnel, you can open SVIP membership services, and the prices are 980 yuan for one year, 1568 yuan for two years, and 1940 yuan for three years. After SVIP is enabled, 5,000 "legal person verification", 5,000 "enterprise checking" and 500 "batch enterprise matching" can be obtained every month. In addition, there are also "Quota Packages" and "Data Version" members, etc., focusing on meeting the needs of various types of customers with different services.

It is worth noting that the "Check Enterprise" function can accurately view the boss's mobile phone number and other contact information, and obtain the contact information of the company's employees' mobile phones, WeChat, and fixed lines.

Selling Cloud not only provides massive enterprise information, but also carries out telemarketing business for intended customers, and charges according to specific needs. According to the business staff, it will provide a search tool for paying customers, build search templates according to customer needs, and help select appropriate data resources. "For example, 10 accounts (telemarketing agents), a monthly check limit of 30,000 pieces, and then the cost for a year is 16,800 yuan", and it includes "simple customer tracking management".

According to the verification results of the daily economic news, the information of many corporate executives who visited the customer and sold the cloud is true, but the Nandu reporter found that the information on the latter platform may also be wrong. For example, it is known that the corporate legal person of Shanghai Weiwenjia Information Technology Co., Ltd., the company to which Lipinyun belongs, is Xu Guorong, and searching for the company on the platform can get the mobile phone numbers of three people surnamed Xu who are labeled as "the same name as the legal person" and "the same name as the main person", but two of them deny that they are Xu Guorong, and the identity of the account owner displayed on the platform does not match the reality.

According to public information, the company of the Tankecha platform is Chengdu Xinyi Post Information Technology Co., Ltd., which was established in May 2017 with a registered capital of 5 million yuan. The main business includes network technology development; develop computer software, electronic products, teaching equipment and provide technical services; computer systems integration; leasing machinery and equipment; Design, production, agency, advertising, etc. Currently, the company is in a state of existence.

Shanghai Weiwenjia Information Technology Co., Ltd. was established in 2014 with a registered capital of about 3.27 million yuan. According to its official website, it has obtained the certification of Shanghai high-tech enterprises, Pudong New Area R&D institutions, specialized and special new enterprises, etc., and its main business includes technology development consulting, software outsourcing services, information system integration services, computer software and hardware and auxiliary equipment retail.

Nandu reporters observed the official websites of the two platforms and found that both of them take the whole network data collection and cleaning, analysis and mining through big data technology to build an enterprise knowledge spectrum as the main selling point, the purpose is to quickly verify the company's legal person, directors, shareholders and other key people of the enterprise, complete the enterprise information, and accurately recommend target customers, so as to improve the efficiency of customer acquisition. In particular, in recent years, Remarketing Cloud has placed a lot of business advertisements on the Internet, expanding to international logistics, e-commerce agency operations, cross-border e-commerce and other industries.

Experts say there may not be information breaches, but there are compliance risks associated with business models

According to the sales staff of the platform, the information it discloses is scraped and integrated on the Internet. So, how to define the sale of entrepreneurs' personal information by the two platforms? Is there a suspicion of infringement of personal information?

Dr. Hu Feng, a researcher at the Institute of Digital Rule of Law at East China University of Political Science and Law, believes that entrepreneurs' mobile phone numbers are personal information, but this information is for commercial purposes and is actively disclosed in business activities. As long as the purpose for which the user uses such information is consistent with the intended commercial purpose of the disclosing entity, it is within the scope of fair use, but "the user is responsible for it, and if it is used to harass an individual, it constitutes an infringement on the individual." ”

Hu Feng also mentioned that in order to avoid compliance risks, such platforms usually choose to emphasize in the relevant agreements that the user should use it within a reasonable scope, but how to prove the legitimacy of its data source is more difficult. He suggested that companies should establish an internal review mechanism to filter out information from sources that are clearly illegal on the Internet.

In the view of Ma Ce, co-founder of Zhejiang Kenting Law Firm, the business model of selling the personal information of enterprise personnel at a public price is inherently extremely risky, and this practice may be "processing personal information without purpose", and under this premise, if a large amount of personal information is used illegally, the platform may face criminal liability.

He said that the platform should have a certain reasonable limit to capture and integrate public information on the network and display it in a centralized manner, and it should not be extended aimlessly. Entrepreneurs usually have a reasonable expectation when disclosing personal information, for example, for the purpose of business contact, the platform should also have a certain prejudgment of the target customers and the purpose of their use when publicizing, "if there is an expectation that (the information) will be illegally used, it cannot be sold in this way." ”

According to Hu Feng, one group of customers who use such services is debt collection companies. However, there are risks associated with business cooperation, and it is not clear whether the use of such information by debt collection agencies to collect debts, especially the use of drastic methods, can be regarded as fair use if debts are incurred after the cooperation.

Ma Ce believes that if the platform displays undisclosed information of enterprise personnel, it needs to be separately consented to by him/herself; If the display is dealing with information that has been publicly available on the Internet, it should be judged according to the original information publication scenario, and the information should be displayed in a reasonable and predictable manner, "This standard may be slightly vague and needs to be decided according to the specific circumstances of the individual." ”

Written by: Nandu reporter Fan Wenyang Li Ling