Yangtze River Network News (Reporter Yu Huai) "Finally someone has spoken out for us, thank you to Yangtze River Network for hosting justice!" On May 14, Mr. Zhang, a netizen in Shiyan, left a message to a reporter from the Yangtze River Network on WeChat. On May 3 and May 10, the "Call the Yangtze River" column of the Yangtze River Network continuously reported on the disputes arising in the processing and operation of Foxiang, which aroused widespread social attention.
On May 3, "Calling the Yangtze River" reported on a business dispute with the title of "Foxiang Processing Project Does Not Make Profit but Loses Reporter's Investigation: Is It a Scam or a Business Dispute", which promoted the resolution of the matter. The client, Mr. Wu, reached a full refund agreement with Wuhan Junyi Fenghua Co., Ltd., and soon received an initial refund of 20,000 yuan.
On May 10, the Yangtze River Network carried out a follow-up report with the title of ""Calling the Yangtze River" to Intervene in the Processing and Operation of Foxiang on behalf of the Merchant Said It Would Be Fully refunded", and solicited clues from the society about similar incidents.
After the report was issued, the "Call the Yangtze River" platform quickly received a large number of similar complaints.
Ms. Xia (pseudonym) of Anhui Province cooperated with Wuhan Junyi Fenghua Co., Ltd. in the Foxiang project, invested more than 48,000 yuan, and the products made were always "unqualified". Ms. Xia wanted to end the cooperation, but the company said that it would not refund it. After several negotiations, the company expressed its willingness to refund 20%, and the refund amount was increased to 15,000 yuan.
Mr. Hunan Zu (pseudonym) invested more than 30,000 yuan to cooperate with Wuhan Junyi Fenghua Co., Ltd. in the Buddha incense project, but the product was "unqualified", and the company hoped that the deposit would be returned. "I am old and young, and all this money is my hard-earned money, and I hope to seek justice," Mr. Sun told a reporter from Yangtze.com.
Wuhan Junyi Fenghua Co., Ltd. is not the only one that has caused the dispute.
In March this year, Mr. Zhang, a netizen in Shiyan, invested a total of more than 56,000 yuan to cooperate with Hubei Henghuiyuan Trading Co., Ltd. in the Foxiang processing project, and the samples produced were "identified as unqualified by Henghuiyuan Company five times in a row," Mr. Zhang said.
Partial payment receipts provided by Mr. Zhang
Mr. Zhang provided the contract he signed with Hubei Henghuiyuan Trading Co., Ltd
Mr. Wang from Zhengzhou, Henan Province invested more than 30,000 yuan to cooperate with Hubei Henghuiyuan Trading Co., Ltd. in the Buddha incense processing project. "I sent two samples to the company, but they were not qualified, and the master also said that they were not qualified," said Mr. Wang.
Receipt of the balance payment provided by Mr. Wang
In May 2023, Mr. Ma (pseudonym) from Henan Province cooperated with Hubei Jiangsheng Trading Co., Ltd. on the Foxiang processing project, and his investment was higher, amounting to more than 60,000 yuan, and he rented two sets of equipment, but the products were always "unqualified". A whole year has passed, and Mr. Ma is very helpless: "Later, I was also worried that the quality of the Buddha incense I made was really unqualified, so I visited many places that sold Buddha incense and looked at the products they sold." The products they sell are about the same quality as the ones I make. I think my product is as good as it sells. ”
Payment receipt provided by Mr. Ma
According to the contact information provided by the parties, the Yangtze River reporter interviewed the company involved. Manager Liu of Hubei Henghuiyuan Trading Co., Ltd. said that there must be a phenomenon that the products made by the partners are always unqualified. For the solution, Manager Liu said that in addition to additional costs, the deposit can be fully refunded. And Hubei Henghuiyuan Trade Co., Ltd. Manager Wu also said: You can negotiate to minimize everyone's losses.
Manager Zhu of Hubei Jiangsheng Trading Co., Ltd. said that the product was unqualified because the operator "did not learn the technology". Regarding the complaints of netizens, Manager Zhu said: "The company has not given up halfway, and there has not been a single case of requesting a refund. As for the complaint, he has to understand the situation before replying.
On May 14, Mr. Wu reported to reporters that he had just packaged and sent the equipment to Wuhan Junyi Fenghua Co., Ltd. Mr. Wu's problem may be solved, but where is the way out for the above-mentioned parties?
The Yangtze River Network "Call the Yangtze River" will continue to pay attention to this matter.
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"Call the Yangtze River" is a 24-hour platform for collecting news clues on the Yangtze River, a national key news network, which has attracted the attention of netizens across the country since it was launched on March 8, 2023. "Call the Yangtze River" has successively launched "One-time payment, nearly 20,000 refunds, and refunds in 10 months, how difficult it is to refund public education!" "Reporter Investigation: Why is it so difficult to repay the mortgage in advance? A series of reports such as "The Lack of Trains in the Direction of Citizens' Homes, the Unreasonable Arrangement of Bus Stops, and the Difficulty of Riyue Landscape Residents to Travel" have promoted the solution of a number of livelihood problems, produced a great influence, and become a widely concerned public opinion supervision platform.
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Editor: Xie Yuan
Duty Officer: Wang Chong
Editor-in-Chief on duty: Chen Zhiyuan