"The intelligence that is needed is the real intelligence." For a long time, Real Intelligence has always insisted on thinking about how to build a more intelligent and inclusive intelligent digital employee around customer needs from the essence of the industry, and effectively paid attention to the real user experience and feelings of users.
Since July 2020, Real Intelligence has taken the lead in launching the first generation of real RPA digital employees, realizing the automation and intelligence of complex scenarios through "drag-and-drop" technology. In December 2022, Real Intelligence launched a new and upgraded Real IPA model, simplifying operations in a "point-and-click" manner and leading industry reforms. In August 2023, the first "Real Agent" digital employee will be launched, which can be generated in just one sentence, realizing "you say the PC does it", and becoming a digital right-hand man for personal PCs.
The first round of public testing was launched at the end of March 2024, and after two months of rigorous testing and massive user feedback, it was successfully concluded on May 10, which not only confirmed the reliability and advancement of the product, but also laid a solid data foundation for subsequent product iteration and optimization.
In a simple sentence, you say that PC does it, and it will take you to start a new process automation journey in the intelligent era
Since the launch of this public beta test, the public beta test of the real intelligent agent has received enthusiastic participation and positive feedback from the majority of users. According to statistics, a total of 150+ applicants for this public beta test, after preliminary research, more than 50 representatives and technical experts from all walks of life such as China CITIC Bank, China National Nuclear Group, accounting firms, etc., were specially invited to experience the efficient and intelligent automation solutions brought by Real Agent.
According to the final test report, more than 50 experience officers spoke highly of the excellent advantages of Real Agent in terms of interactive experience. For example, in the experience link of the public beta project "How to let AI help you complete the work in one sentence", more than 20 experience officers used one word to describe the feeling of using the real agent, praise! Fast! Cattle!
For example, if you need to buy a laptop at the moment, simply send a command to the real agent: "Please recommend a cost-effective laptop for me." "Using the "Intelligent Screen Semantic Understanding" technology (ISSUT) of the computer vision model, the agent can immediately interpret your needs and translate them into concrete action steps: from logging into shopping sites, filtering brands, configurations and prices, and finally recommending the most suitable products for you. These steps will be presented in front of your eyes in milliseconds, allowing you to perform them with one click after confirming that they are correct.
After that, you'll be able to see your dedicated agent perform the tasks you've assigned to him efficiently, smoothly, and accurately. He will follow the preset process, by calling all the applications on the computer terminal and completing all the operations in the computer terminal step by step, and save the results you want for your subsequent reference.
"You say, PC does", this is not only an empty slogan, but also a profound, real and leading practice in the field of process automation. We have lowered the threshold for users to use the digital employee of the agent, making the AI agent a powerful assistant that everyone can use. In the future, this concept will lead to more abundant application scenarios and open up more possibilities for intelligent automation.
Focus on the highlights of product functions and show the unparalleled product power of Real Agent
During this open beta, we received valuable feedback from the Experience Officers. They generally mentioned that most of the similar products they have encountered in the past are limited to basic conversational interaction functions and lack the ability to build processes independently. This feedback provides us with valuable insights and makes us more aware of the higher and richer requirements and expectations of intelligent products in terms of functional depth and flexibility.
With the advent of the era of large models, Real Intelligence actively explores the combination of large models and RPA, and directly generates digital employees through text or dialogue, so as to realize the "fool mode" of "you say, PC does". In August last year, the industry's first TARS-RPA-Agent, based on the "TARS+ISSUT" dual-mode engine, easily becomes a hyper-automated agent with "brain" and "eyes, hands and feet", which can autonomously disassemble tasks, perceive the environment, perform feedback and memorize historical experience, further lowering the threshold for RPA use.
Autonomous dismantling of tasks
Imagine you tell your assistant, "Schedule a team meeting tomorrow." "It sounds simple, but behind the scenes, you need to send invitations, book meeting rooms, set up schedules, and so on. The Agent is like your administrative assistant that understands this instruction and breaks it down into a series of small tasks that automate the entire process. This not only saves you time, but also ensures that every detail is taken care of.
Understand the screen from a human perspective
Imagine you point to a picture on the screen and say, "Send this picture to my mailbox." "The Real Agent uses "Intelligent Screen Semantic Understanding" technology (ISSUT) technology, just like having human vision, to recognize and understand what's on the screen, and quickly execute your instructions without any additional programming or setup.
Single-step optimization mechanism
Just as you are constantly optimizing your processes at work, Real Agents have similar capabilities. It uses a "single-step optimization mechanism" that continuously learns and adjusts as tasks are performed to ensure that each step is as efficient as possible. It's like having an invisible assistant that silently learns how you work in the background so that you can do better next time.
Memorize historical experience and continue to optimize
The real agent is not just an executor, it is also a learner. It remembers past tasks and user feedback, using that experience to optimize future operations. This means that, over time, your real agent will understand you better and become your indispensable work partner.
The future is really promising
Agent is a product that combines artificial intelligence (AI) and robotic process automation (RPA) technologies, aiming to achieve a highly autonomous, adaptable and interactive software entity through self-developed AGI large models and hyperautomation technology. This agent is able to autonomously understand the environment, make decisions, and perform corresponding actions, bringing unprecedented convenience and innovation to various fields.
From the perspective of commercial performance, Real Intelligence is constantly exploring to provide 2000+ customers represented by finance, manufacturing, operators, e-commerce, tobacco, energy, transportation and other fields that have been served, such as China Tobacco, China Telecom/Mobile/Unicom, Bank of China, China Post, Haier, Midea, etc., to provide intelligent digital employee solutions that meet the needs of their business automation development, and continue to expand the depth and scale of cooperation with them. We will continue to bring intelligent assistants to individual users that solve the needs of long-tail and low-frequency automation, and bring office assistants to government and enterprises, leading the way to an era where everyone has multiple AI agents.
In terms of landing applications, Real Intelligence continues to deepen adaptation cooperation and exchanges, and promotes the ecological development of the information and innovation industry chain, and has achieved remarkable results. Its core technologies and products, such as TARS large model, RPA, IPA, Agent, etc., are all full-stack self-developed, and have nearly 100 granted technology invention patents, several software copyrights, and intellectual property rights rank first in the industry. Real Intelligence has passed the CMMI-5, the highest level of global software maturity certification, won the title of Hangzhou quasi-unicorn enterprise for four consecutive years, and was recognized as a provincial R&D center by the Zhejiang Provincial Department of Science and Technology.
At the successful conclusion of this open beta, the development process of Real Agent is continuing to advance with rapid momentum. We always put the needs of our users first and listen to the feedback of every user as the driving force for us to continuously optimize our products. We believe that in the future, we will innovate more digital solutions, provide professional digital practical training, and provide AGI services of "customized training and privatized deployment" for government and enterprise customers through self-developed TARS (TASS) vertical models in the future.
The promising future depends on the truth!