"Who would have thought that a family gathering KTV box could be bitten by a rat while singing a song."
On May 11, Mr. Qidong Ye of Jiangsu Province complained to reporters that such an encounter made him both afraid and depressed.
The man was bitten on the little finger of his left hand at KTV
On the evening of May 11, Mr. Ye recalled the experience of being bitten by a rat, and he was still a little afraid.
On the evening of May 9, he and his friends led their children to a KTV to sing.
"At 10:30 p.m., we opened the box and sang, we took the children, the door of the box was open, and we were almost ready to leave, and I heard someone outside shouting 'Mouse!' Mouse! ’。 ”
Mr. Ye told reporters, "I didn't pay attention to the corner of the box, the mouse in the KTV aisle ran into our box, trying to get under the sofa, because there is no gap between the sofa and the ground, the mouse has nowhere to hide and ran to my feet, I was also afraid, so I stopped it with my hand, and bit the little finger of my left hand, and my friend closed the door and killed it." ”
Mr. Yip's left little finger was bitten by a rat
Duty Manager: "Rats are free"
Mr. Ye said that after the incident, the manager on duty at the KTV did not think so, "It is very light to cross his hands and say that the rat is free, if you don't attack it, it won't bite you." I said that the rat had already violated me, so I went to stop it. ”
"When he saw me smoking, he came over and got a few packs of cigarettes, saying that the medical expenses were recognized, and the box fee was waived. I said that I have my own cigarettes, I can afford the box fee, and I don't need to pay for it, so I can deal with it as I want. ”
After the incident, the manager on duty at KTV brought 3 packs of cigarettes and said that the box fee could be waived.
Mr. Ye said: "When I went to KTV to sing that night, there were originally seven or eight hundred yuan on the card, and we recharged another 1,000 yuan, and the box fee that night was estimated to be about 1,000 yuan. ”
Mr. Ye said: "The KTV boss also contacted me and implicitly said that the rat bitten, what else do you need?" I said that you, as a merchant, apologized to me verbally, and I was embarrassed to bite it, but I didn't even say these words. ”
Mr. Ye called "12345" that night to complain, "and replied that the relevant departments would coordinate with me to solve it." My appeal is that I hope that the merchant will actively deal with this matter. ”
On May 12, the reporter called the Qidong Municipal Market Supervision and Administration Bureau, and the staff of the complaint and reporting center replied: "This matter is a bit special, it is best to call the '12345' government service hotline to see which department is finally transferred to deal with it." ”
The boss questioned:
Why do normal adults catch mice with their bare hands?
On May 12, the reporter contacted the owner of the KTV involved, "We have negotiated and dealt with it, and the fee to the consumer will be waived that night." ”
The boss said that regularly sanitized every month, "we have asked an outsourcing company to sanitize rats, the day he came to consume, we happened to sanitize, we sanitize during the day, he has rats at night, this rat is not grown in a day or two, we have sanitized every month, so we suspect that the rat may have run from the outside, as for whether this rat is in our store, we are not very clear, there is no absolute evidence." ”
The boss emphasized a detail, "Our on-site staff has beaten this mouse to the bone, and the aunt is holding a broom to beat it." As a normal adult, he went to catch a mouse with his bare hands, resulting in being bitten by a mouse, we also think it is very strange, normal is to use a broom or the sole of a shoe to do it, not that this mouse runs to the private room like crazy and 'clatters' to bite, but the mouse is beaten so that he can't move, and then he catches it with his bare hands. ”
The merchant is willing to properly compensate for the medical expenses and refund the private room fee
The boss admitted that after the incident, the manager on duty gave the cigarettes free of room fees, "There should be this thing, the manager on duty took the cigarettes I didn't know at the time, it was the people who handled the cigarettes and paid for the cigarettes in private." That night, we said to accompany him to the hospital, he didn't want to, but we definitely had to accompany him to the hospital, we didn't say that we wouldn't give him medical expenses, we bought business place insurance, if something went wrong, we could go insurance, we didn't need to escape this problem. ”
The boss emphasized: "We apologized, we apologized on the same day, the private room fee was waived, and a little medical expenses were appropriately compensated." I also contacted him, and I said I'm sorry, we are willing to pay for the medical expenses, we have the site insurance, as long as you come with the invoice, we can reimburse the cost of the injection. We actively communicated and asked him what kind of handling he needed, but he just didn't say it, so there was no way to deal with it on both sides. ”
The boss confirmed to reporters, "The police have also come to visit, and the Bureau of Culture, Radio, and Tourism has also negotiated, and they also came to tell us, asked for my phone number, and asked the other party to call me to negotiate." Then he asked me if the other party had any contact, and gave me the other party's phone number and asked me to contact him, but when I did, the other party still had the same attitude. I said that I will report the medical expenses to you and refund the private room fee for the day, as for what other demands are there later, you say. ”
The boss said that the private room fee of Mr. Ye and his entourage that day was less than 1,000 yuan, "Why didn't we care about it in the end?" Because this brother himself said that he didn't care about the 1,000 yuan or 2,000 yuan. Let's be honest now, I think the other party is a bit of a blackmailer, and we don't want to deal with it. ”
The boss admitted that this is a private matter that can be resolved through legal means. "He is now messing around on the Internet and hiding the facts, and I am now considering suing him."
Evidence has been retained for the injured man
And vaccinations and tetanus shots
Mr. Ye told reporters that he kept relevant evidence, "I am in a hurry to go to the hospital for vaccination, the mouse is now in my refrigerator, I don't know what the mouse is, most of its tail is white." ”
"At around 1 a.m. on May 10, I went to the hospital to get a rabies vaccine." The hospital diagnosis records provided by Mr. Yip showed that his right hand was bitten by an animal and was bleeding from pain. Within 15 days after receiving rabies vaccine, avoid smoking and alcohol, do not drink strong tea, do not eat sour and spicy foods and other irritating foods, and do not engage in strenuous exercise.
Mr. Ye and his family were worried about contracting hemorrhagic fever, "I don't think it's right, the rabies vaccine is useless, I was bitten by a mouse, the mouse is a rodent, does not carry the rabies virus, if it is a cat or dog bite, the rabies vaccine is given." ”
Mr. Ye said: "I was quite scared of being bitten by a mouse, and I had to get a tetanus shot, so I went to get a tetanus shot at 12 noon on May 10, and I went to the hospital in the evening, because it was still within 24 hours, I went to ask if there was any serum or something, and the doctor said that there was no corresponding serum." It is estimated that it will cost nearly 2,000 yuan to get the injection before and after, because there are 4 injections in total. ”
Lawyer: The merchant is liable for compensation
The reporter interviewed Tan Mintao, a well-known lawyer, and analyzed the legal issues involved in this matter. Tan Mintao believes that if a guest is bitten by a rat in the KTV box, the KTV business should bear the corresponding liability for compensation if it fails to fulfill its safety and security obligations.
"No matter where the rat comes from, as long as it appears in the KTV and eventually causes the guest to be bitten, the KTV business has not fulfilled its safety and security obligations, and it should bear the corresponding responsibility. Although it is said that the business will regularly exterminate rats, there are still rats in the KTV box, which means that there is a problem with its health status, and the health supervision and management department can punish the business accordingly. ”
Tan Mintao said that the specific liability for compensation may require the merchant to bear the customer's medical expenses, corresponding lost work expenses, mental damage and other expenses. "Of course, it's best for both sides to negotiate. If the negotiation fails, the customer can also choose to file a lawsuit with the court, and the court will determine how much responsibility the merchant should bear according to the degree of fault. ”
Regarding the businessman's claim that rats are free and will not bite if they are not attacked, Tan Mintao believes that this statement is untenable.
"Rats can run around at will, but when they appear inside a premises, they can attack customers at any time. Moreover, it is inevitable that anyone will take any action in the face of rats, and the end result is that the guest is bitten by the rat. ”
Source: Comprehensive Gale News of CCTV