In order to further implement the policy of medical insurance benefiting the people and realize the zero distance of medical insurance services, recently, the medical insurance staff of the Community Affairs Acceptance Service Center of Haiwan Town, relying on the "medical insurance through train", went to the Haiwan Town Community Health Center and the Haiwan Town Nursing Home to bring warm medical insurance services to the medical masses and residents, and build a "15-minute medical insurance service circle", so that the medical insurance and people's livelihood can better benefit the people, and constantly circle the happiness and sense of gain of the masses.
1. Business handling
"It's good that your reception center is still coming to the hospital to provide door-to-door service! I just want to apply for long-term care insurance for the elderly, and today is really a coincidence," Ms. Wang said and took out her ID card with a smile, "You don't need to go to the reception center to handle it, the real convenience service will come often in the future." ”
"May I ask if it is a medical insurance through train service, I just ran out of medicine today, can I help me change it?" "Of course you can, Auntie, please here, I'll handle it for you. ”
2. Policy publicity
Explain the medical insurance off-site filing policy to the elderly residents and employees of the nursing home.
Assist the masses to download relevant medical insurance APPs, publicize and explain their functions, and understand medical insurance policies in a timely manner.
3. On-site Q&A
Some of the employees of the nursing home come from other provinces and cities, and they are usually busy with work, although they enjoy Shanghai medical insurance, but there are blind spots in the implementation of relevant policies, and the staff have answered the medical insurance questions raised by employees one by one. Employees also welcomed and supported this door-to-door service activity.
In the next stage, Haiwan Town will continue to carry out the "to zero" action - "medical insurance service through train" work, hold monthly medical insurance "six in" publicity activities, regular sinking services, strengthen medical insurance policy publicity, for different groups of people, formulate different medical insurance propaganda methods, truly integrate medical insurance work into the lives of the masses, and strive to improve the awareness and satisfaction of the insured people with medical insurance policies.