Recently, at the same time, dealers in Harbin received millions of payments from more than 500 consumers in the form of prepaid preferential activities, and finally chose to run away with the money because they could not deliver the products, resulting in consumers collectively defending their rights against the brand. But the two brands denied the reply. What's going on?
More than 500 consumers were victimized, and millions of milk payments were lost
According to media reports, a trading company in Harbin attracted a large number of consumers to run away with the money after paying the advance payment to obtain a discount by depositing the advance payment to the enterprise WeChat to obtain a purchase and gift discount. Some consumers spent nearly 4,000 oceans to order fresh milk for a year...... As a result, more than 500 consumers were damaged, with a total amount of several million yuan. At the same time, the victims set up a rights protection group to protect their rights against the brand, and they provided transfer records, contract screenshots and other vouchers.
A local consumer said, "The trading company used the identity of the company's official authorized agent dealer to promote the door-to-door delivery of milk in the community through the salesman, and to deposit the advance payment to the enterprise WeChat to obtain the means of buying and giving discounts, and quickly harvested a large number of customers and advance payments." ”
"At first, their delivery was normal, until recently, when consumers received notices that they could not deliver, only to find that the company had gone to the empty building and all the advance payments were missing. Another consumer revealed. As a result, there are now more than 500 victims in the group alone, covering all districts of Harbin, and the registered amount has reached one million yuan.
"Immortal jumping", the fast-moving consumer circle is becoming more and more intense
A pre-deposit is a premeditated "fraud"
In fact, the incident of Harbin dealers taking away milk payments is not an exception in the FMCG circle. In March this year, dealers in Shenzhen and Suzhou collected milk money in advance, and cut off the supply of goat milk to nearly 1,000 people on the grounds of the Chinese New Year, and one of the milk ordering groups exceeded 40,000 boxes and was not delivered!
In the same month, a company named Huayingchen Baby was exposed by the whole network, because the owner of the mother and baby store took away a lot of the hard-earned money of Bao Ma's pre-stored milk powder, and 20 stores were opened by him alone, and the amount involved exceeded tens of millions (including dealer payments and consumer stored value). According to a local netizen, these more than 20 stores were closed overnight. Many mothers and consumers are unaware that some mothers were still shopping in the store the day before without noticing the slightest sign of closing the store. Among the victimized consumers, a consumer said that he had deposited 700,000 yuan of milk powder money in the accident store and could eat milk powder for free for one year.
In December last year, on the Sichuan Provincial Online Mass Platform, there was a complaint, claiming that the distribution of Pidu District and Xindu District had received advance payments and disappeared, and more than 500 merchants who had paid advance payments had paid tens of millions of dollars. In addition, a receipt for payment and a business license were sent in the complaint message. When the media checked with the brand, it was found that the distributor had terminated the distribution contract as early as mid-November. Moreover, at the peak of the order, the trading company stopped making payments and placing orders, and terminated the cooperation. There is terminal feedback that the warehouse has been emptied in November, and the boss has been unable to contact.
Looking back at the above cases, it is not difficult to find that they are stepping on people's greed for cheapness, taking money in a variety of ways, wanting to cover up, and playing "fairy jumping" style running away when they are not paying attention, and this prepayment business model is a premeditated fraud.
The prepaid business model must come to an end!
It's hard to know when "prepaid" came to be, but at least after 2010, it was the most mainstream business model for all kinds of organizations. Early education institutions, beauty salons, leisure and fitness ...... For them, upfront payment is easy to raise funds and reduce financing costs, which is the only way to expand the company. At the same time, consumers also frequently encounter problems such as "overlord clauses", merchants running away, and restrictions on contract termination, after they run away, consumers are not only unable to continue to receive services, but also often unable to obtain due protection and compensation, which brings serious infringement to the rights and interests of consumers, so this business model must end.
In order to protect the rights and interests of consumers and properly manage the issuance of prepaid cards by merchants, the "Fuchun Prepaid Code" digital supervision service platform was launched on a trial basis, consumers can buy cards through the platform built by the government, and merchants also issue cards to consumers through the platform. The funds prepaid by the consumer do not immediately reach the merchant, but are held in a fund escrow account held by the bank and are regulated. Wait until the consumer officially consumes, and then settle to the merchant according to the amount of the consumption, which is also a model of "one consumption and one settlement". In this way, consumers do not have to risk having no way to get a refund.
Finally, Nashi once again reminded netizens to be cautious about applying for cards, rational consumption, and not to impulsively "apply for cards"!
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