May 12 this year is the 113th International Nurses Day, and the theme of this year's Nurses Day in mainland China is "Developing the Nurse Workforce and Optimizing Nursing Services". In recent years, the city's medical system has made a lot of efforts to improve the level of medical services, as a provincial-level regional medical center, in order to better meet the diverse needs of the people for medical health, the Affiliated Hospital of Binzhou Medical College is also constantly improving its own diagnosis and treatment service capabilities.
To optimize nursing services, it is necessary to implement it in all departments and every medical staff. On this Nurses' Day, we came to Binhai Medical Affiliated Hospital and interviewed three head nurses from the Department of Traditional Chinese Medicine, the Department of Geriatrics, and the LDR delivery room, and these three head nurses have worked the least time in the nurse position for 15 years, and have a deeper understanding of nursing services. What does nursing work look like in their eyes, and what efforts have they made to improve care services? Let's hear what they have to say.
Li Na, head nurse of the Department of Dermatology and Venereology and Traditional Chinese Medicine: Let everyone fall in love with Chinese medicine with professional services
When she came to the TCM department, the head nurse Li Na was busy, she was holding a gua sha board while scraping a patient, and communicated with her, "Recently, do you feel a lot more comfortable, Chinese medicine is so broad and profound." ”
Li Na's favorite thing is to tell everyone about the therapeutic effect of TCM nursing and medical treatment, "Many people were skeptical about the external treatment of TCM at first, but after our popularization and treatment, everyone has become more and more accepting of TCM, and even falling in love with TCM treatment, and we are happy from the bottom of our hearts." ”
Although she has been engaged in nursing for 25 years, she has only been in the Department of Traditional Chinese Medicine for 4 years, and during these 4 years, she has not only mastered the external treatment technology of traditional Chinese medicine nursing, but also witnessed the increasing maturity of the external treatment technology of traditional Chinese medicine nursing in the Department of Traditional Chinese Medicine of Binhai Medical Affiliated Hospital.
Li Na recalled that when the TCM Department first launched the TCM nursing external treatment project, everyone only had one day off after the night shift every week, and they went out early and returned late every day. Now, in the treatment room of the TCM department, there is an endless stream of patients who come for gua sha, acupuncture, moxibustion and other treatments every day, and the nurses of the TCM department do not stop for a moment.
But while serving patients, it also makes everyone more recognized by traditional Chinese medicine, in Li Na's words, "although it is very hard, the happiness index is very high." ”
"Sometimes the child at home is uncomfortable, I will use some gua sha or moxibustion to help him treat, at first the child disliked the smell and asked me to go to the garage to smoke, and now I take the initiative to ask for gua sha." Li Na said that some patients were too uncomfortable in their waists, and after using gourd moxibustion and acupuncture, the symptoms were relieved the next day, and she sighed that Chinese medicine is really magical, and she is also very happy and accomplished at this moment.
"Traditional Chinese medicine has two characteristics, one is to treat diseases and diseases, and the other is to treat slowness, which has a good effect on some chronic diseases. Now we make full use of the pot method, the head method, and the moxibustion method to alleviate the clinical symptoms of patients. Li Na said, for example, adjuvant chemotherapy and radiotherapy for patients with leukocytes, pediatric massage technology for the treatment of common pediatric diseases, and fire dragon pot comprehensive moxibustion technology to improve the skin condition of beauty lovers...... Traditional Chinese medicine is applicable to a wide range of groups, and there are unexpected effects on many diseases, which is the charm of traditional Chinese medicine.
Wang Yunwen, head nurse of the geriatric department:
Actively participate in "Internet +" medical services, "very hard, but worth it"!
"I can only talk to you for half an hour, because there's a door-to-door service this morning." When she went to the geriatrics department to interview Wang Yunwen, she was so busy that she didn't even have time to sit down and talk.
We have the impression that geriatric care is more onerous, and it is. "There are more complications in the elderly, and their conditions change rapidly, making it more difficult to care." Wang Yunwen said that in addition, there is a lot of equipment in the geriatric department, which requires the nursing staff of the geriatric department to have multidisciplinary knowledge. ”
Especially with the "home service", the work of the nursing staff in the geriatric department has become busier. The "door-to-door service" mentioned by Wang Yunwen is the "Internet +" door-to-door medical service of the Affiliated Hospital of Binhai Medical University from 2021, which is aimed at some elderly people with limited mobility, and can enjoy the nursing services of a tertiary hospital without leaving home.
Most of the service objects are the elderly, the nursing staff of the geriatric medicine department must be involved, from the beginning of the hospital to implement this service, Wang Yunwen has "taken the lead", so far she has done more than 300 door-to-door medical services, sometimes to three families at a time, often spend more than half a day.
"I remember once at noon, I was about to rest after eating, and I received a call from the nursing department that an old man's gastric tube prolapsed out, but the old man had just taken hypoglycemic drugs, and if he did not insert the gastric tube in time, he was likely to have dangerous conditions such as hypoglycemia, so I quickly put on my clothes and rushed to the old man's house as quickly as possible to help the old man solve the problem." Wang Yunwen was very impressed by the many door-to-door medical services, "It was very hard, but through our efforts, the problem of the elderly was indeed solved." ”
Talking about the nursing career she has devoted herself to, the veteran nurse who has been in the industry for nearly 30 years almost has red eyes, "I don't know how to describe it, it's just very hard, but how to say it, seeing the problems of the elderly being solved and seeing the gratitude of the family, I feel that everything I do is worth it." ”
Cao Xiaoqing, head nurse of the obstetric LDR ward: There will always be a reward for paying! Harvest touches with warmth and love
When I went to the obstetric LDR ward for an interview, the head nurse Cao Xiaoqing was busy teaching pregnant mothers, and she waited for half an hour before she appeared in a hurry, but no matter how busy she was, she always had a smile on her face, which made everyone she talked to feel happy.
"Profession habits." Cao Xiaoqing said that she has been engaged in nursing for 15 years, and after coming to the obstetric LDR ward, she has a deeper understanding of the significance of nursing work.
Different from general obstetrics, the LDR delivery room integrates maternal waiting, delivery, rehabilitation, and newborn care into one room, requiring nursing staff to provide a full range of care services from physical to psychological, from pregnant women to mothers, and from mothers to babies. The LDR delivery room not only needs to have professional medical treatment, but also has "star-rated" services, which requires nursing staff to work hard in nursing.
"Since the establishment of the department, we have advocated creating an obstetric department with temperature." Cao Xiaoqing said that in addition to requiring medical staff to smile every day and create a variety of warm atmospheres, many special nursing service projects have been carried out successively to improve the medical experience of pregnant women and their families.
"For example, after each baby is born, we will present the parents with a newborn good news and hang it next to the mother's bed, so that they can be full of happiness about having a baby." Cao Xiaoqing said that in the newborn family, the father also plays an important role, in order to better train the new father, from 2020, the obstetrics department has created a "super good father training camp" to teach the new father how to take care of the newborn.
"There is a novice father who is a lawyer, and after he has done the childbirth experience in our department, he feels that if someone comes to him to consult about the divorce lawsuit, he will let the man have a childbirth experience first." Cao Xiaoqing said that this shows that he feels the hard work and hardship of his wife in the childbirth experience, and this is the purpose of our activities.
For obstetric nurses, in addition to service, the most important thing is the safety of pregnant women, which is also something that Cao Xiaoqing has always put in mind. "I once received a call in the middle of the night about a 34-week-old pregnant woman with premature rupture of membranes, I hurried to the hospital, and all of us tried our best to finally change back to the well-being of mother and child.
Over the past few years, the obstetric LDR ward has received many pennants and many letters of appreciation, which makes Cao Xiaoqing and her colleagues feel the meaning of their efforts. "Actually, the nurses in the obstetric LDR ward are very hard, and they may have encountered situations that are not understood in the middle, but the world is fair, and I want to say that as long as you work hard, you will definitely get something." Summing up so many years of nursing work, Cao Xiaoqing sighed, "I want to tell my partners that we must maintain a positive attitude and study hard, and we will definitely gain something." ”