Recently, a video of a woman buying a flower chicken on Hefang Street in Hangzhou became popular, according to her, 30 yuan a flower chicken, bought four, two ate on the spot, and the other two packed home, only to go home and find that there was only mud in the two bags, and the chicken disappeared. Angry, she posted the video on the Internet, which resonated with many netizens, who said that the shopping experience left on Hefang Street was not friendly.
On the evening of May 5, Shangcheng District of Hangzhou reported that it had inspected and collected evidence on the spot in accordance with legal procedures, and would be dealt with in accordance with laws and regulations according to the results of the investigation. The merchant involved responded to the media that the reason was that Wuyi was short of manpower, hired temporary workers, made a mistake, and gave the samples to the customer. Today, a reporter went to the scene again and found that the business had been closed.
For this matter, I think that whether it is a temporary worker or not, it has left a very bad experience for the customers who come to travel, and the temporary worker does not need training when he takes up his post? On the one hand, it is necessary to immediately compensate the lady, on the other hand, many people in the comment area have said that they have encountered similar incidents, if there is indeed an incident, then this incident must not be accidental, but the usual routine of the merchant to deceive customers, and this matter also needs to be investigated.
The flower chicken stall at the entrance of Hefang Street
It is also necessary for the relevant departments of Hangzhou to pay attention to the fact that Hefang Street, as the first commercial characteristic block of the 4A-level scenic spot in China that "Hangzhou people often come and outsiders must come", why has the word-of-mouth reputation plummeted in recent years? Is there a problem with management, or is there a problem with the reputation of the business? How to rectify it, these need to be answered.
I hope that after the investigation of this matter is clear, we can give consumers a satisfactory answer.
Source: "First Scene" Synthesis
Web Commentator: Condensation